Just Blinds Reviews 

599
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally helpful staff and the professional fitting service, noting that home installations are always completed quickly, cleanly, and without any unnecessary fuss. Many individuals also appreciate the well-made products and very reasonable prices that offer great value for money across various home improvement projects. However, some customers also noted persistent issues with product quality, explicitly describing specific problems like curling material or visible gaps when the window coverings are closed. A few other people also felt that customer support and order fulfillment fell noticeably short of expectations during issue resolution processes.

What people talk about most

Service

Customers had positive experiences with service, noting that the entire process from the initial appointment... See more

Product

People report ambiguous experiences with product, as customer opinions vary widely. While many reviewers... See more

Staff

Clients share positive opinions on staff, frequently describing the fitters and office employees as polite,... See more

Quality

Consumers find quality to be positive and consistently praise the excellent craftsmanship of the window... See more

Price

Customers consistently note ambiguous experiences with price, reflecting a wide range of opinions. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t be happier with my new shutters from Just Blinds Wigan! Paul did an absolutely fantastic job — the shutters look wonderful and have completely transformed my home, making it feel modern... See more

Rated 5 out of 5 stars

Big thanks to Alan for fitting blinds to front windows today. Lovely personality and efficient in his work. Delighted with the outcome, they look amazing. Look forward to having Just Blinds back when... See more

Rated 5 out of 5 stars

Just replaced our old, yellowed & slightly mouldy vertical blind slats with new ones from Just Blinds. Easy online ordering, with regular emails regarding delivery. The slats are well made and came we... See more

Rated 5 out of 5 stars

We’ve just had blinds fitted to our last room in the house a small bedroom. All our room window now have blinds from Just Blinds. I have found them very competitive, well organised and extremely profe... See more


Company details

  1. Window treatment store

Information provided by various external sources

Just Blinds is a family owned company with an independent status originally based in St Helens, our blinds factory is now based in Wigan and we’ve been manufacturing and installing quality window blinds around the North West of England for over 14 years. We fit window blinds in all areas of Wigan, Bolton, Preston, St Helens, Liverpool, Manchester, Widnes, Chorley, Oldham and Warrington in addition to supplying window blinds all around the UK and even into Europe.


Contact info

3.7

Average

TrustScore 3.5 out of 5

599 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.7

All reviews

(599)

47 reviews in the last 12 months

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Rated 1 out of 5 stars

Whole order has been a nightmare from…

Whole order has been a nightmare from start to finish. The blinds I am living with - don't fit - I have to manually adjust the cord in the centre of the blinds every time they are opened/closed. This company does not take responsibility for their mistakes. Dreadful customer service. Do not spend your money with this company

31 March 2025
Unprompted review
Rated 1 out of 5 stars

Poorly fitting blinds

I had blinds fitted to the front on my house in October. They were replacing my aluminium ones. I am very disappointed with them to be honest as the bay window has two recess areas and when the blinds are closed they leave a gap which you can see through from the outside. I raised this with the company and was told that this is the way the blinds are designed and they can't reinvent the product! My previous blinds fitted the recess perfectly so I would really challenged this comment. I have to stick the blinds to the wall with blue tack at night as I can't bear looking at the gap!

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Straight forward approach. Blinds fitted without fuss

We had a couple of blinds fitted to a pair of French doors in our conservatory. We were served by the North Wales branch in Abergele. Very straight forward approach. Friendly and informative people who went through the options to ensure we had the correct product. Fast service. Blinds fitted without fuss or bother. First rate

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Getting quote from Adam was great, price was significantly lower than a leading competitor, great advice, had the colour I wanted, and the fitter (Chris, I think) was great company. Everything looks really good. Satisfied customer and I hope the blinds lasts long!!

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Big thanks to Alan, great job

Big thanks to Alan for fitting blinds to front windows today. Lovely personality and efficient in his work. Delighted with the outcome, they look amazing. Look forward to having Just Blinds back when ready to do the rest of the property.
Thanks to Liz in the office as well, very helpful, nothing a trouble and Sean who did the initial home visit and measure up.

22 September 2025
Unprompted review
Rated 2 out of 5 stars

Can’t comment on quality of blinds or…

Can’t comment on quality of blinds or installation as we didn’t get that far, I booked in a visit to measure our bedroom window, absolutely zero personality, felt like I was honestly an inconvenience, he measured, asked me what type of blinds I wanted, told him roller, went to his car and brought be back one (one!!) small roll of swatches, thought you had different quality’s dependent on price ranges?
So our price was £350 with £50 knocked off, may I add it’s not a big window!
When I emailed him back, saying it’s a little out our price range, they asked if they should reduce it a little? 🤣
How about you actually have a conversation with me at the appointment and actually ask me what I was looking for, and the sort of budget?!

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Reasonably priced.
Steve was really helpful and Fraser who fitted the blinds was great. Efficient and great service. Would recommend

14 July 2025
Unprompted review
Rated 1 out of 5 stars

This company is dreadful to deal with

This company is dreadful to deal with. Ordered blinds in April 2025 and still trying to obtain a blind that fits .
The customer service is appalling and they do not listen - if they agree they then go back on their word. Do not trust this company

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Appalling Service, competence and product.

I wrote a review on 10/06/25 ref. Day & Night blinds based on our initial installation experience. I gave them 2 stars after a terrible install experience, One blind was the wrong colour, one blind wouldn't fit the window opening, and none of the motors could be set up to work properly. 2 of the motor operated blinds had to be remade. 3 weeks later fitter arrived to fit the remade blinds, both arrived without motors so these had to be returned, no attempt made to rectify motor issues on the other blinds. Another 4 weeks later fitter arrived with the 2 remade blinds, this time the correct colour and with motors. However the fitter could not set up any of the 4 motors to work properly. 2 of the blinds I had to press up to go down and reverse, no one-touch operation having to keep a finger on the button all the time. Then an hour after he left 3 of the blinds packed up all together. Nothing to do with charging. When attaching the charging cable you need fingers like a baby, the ports are so inaccessible. So, only this week on the fourth visit and 2 months do we have the blinds working properly. Last point, 2 of the blinds have been fitted so that I cannot access the charging point, so I have to remove one from its fittings to charge the other, I mentioned this to the fitter but nothing could be done. If I could give less then 1 star I would, I definitely would not recommend this company, and we certainly will not use them again.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Unbelievable catastrophic customer…

Unbelievable catastrophic customer service...
Ordered 6 blinds,5 came, 1 badly bent, On the 4th attempt to supply i lost the will to live. Complete joke of a company. If you love been messed around and losing your hair with them, then this is the company for you. Don't even make their own headrails !!,, sub company do!. Good luck JusBlinds..you're the worst online experience I've EVER witnessed ,

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Ordered blinds which came two weeks…

Ordered blinds which came two weeks after in the wrong colour. Chris was amazing and had them changed and installed within 3 days. Chris is a very polite. Respectful people person with vast knowledge and skills highly recommended Thankyou chris

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

From arranging for the blinds to be measured and then the blinds being fitted Just Blinds have been a great company to deal with. The communication has been very good and Alan who fitted the blinds was very helpful, efficient and friendly, thank you the blinds look great!

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Very quick to get a deposit off you

Very quick to get a deposit off you, not so quick to sort out installation. Been sat on my £200 deposit for a month now and not responding to texts or phone calls. Rubbish communication and no customer care. Don't bother

22 June 2025
Unprompted review
Rated 2 out of 5 stars

Day and Night Blinds

In regard to Day and Night Blinds, we ordered 6. First of all the sales rep, ordering process and quality of the blind materials are very good. However for us problems started at installation. The installer was great, he really tried his best. Firstly one of the blinds was too big for the window opening, so obviously this couldn't be fitted. Secondly, the largest of the blinds was the wrong colour and as it was in line with 2 others, so the wrong colour stood out like a sore thumb. These 2 new blinds need to be re-made. The 3 in-line blinds were motor driven (Cruze Motors). Setting them up was a nightmare for the installer, he must have spent well over an hour trying get them all to move/synchronize together, with various phone calls to Just Blinds and motor manufacturer, and he left without getting them to work properly. They gave us one charger for 4 blinds, so let’s hope the batteries don’t run out at the same time. Also the remote controls are cheap and nasty, they look like something from a kids toy. We are certainly not impressed so far. We will update this review when the replacement blinds have been fitted, and the motor operation sorted.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Just had blinds fitted

Just had blinds fitted. Really pleases with quality and nice bright white colour. The fitter Scott was very polite and took all waste away. I would highly recommend them

16 May 2025
Unprompted review

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