Just Blinds Reviews 

590
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the excellent service and the professionalism of the staff, who are often described as friendly, efficient, and knowledgeable. Many people appreciate the smooth process from initial consultation to fitting, with installers working neatly and tidily. Reviewers are also very pleased with the final appearance of their new blinds and shutters, often highlighting how well they fit and look. However, some customers also noted issues with product accuracy. Several people reported receiving blinds in the wrong color or finding that the product did not match their expectations regarding specifications, such as blackout functionality or the durability of blackout slats.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Product

Consumers find product quality to be ambiguous, with many expressing delight with their new shutters and... See more

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing satisfaction with their... See more

Price

Clients share ambiguous opinions on price, with some reviewers finding the pricing reasonable for the quality... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had four roller blinds fitted good job . They don't give a percif time am or pm which is fine. Not cheap but I am satisfied with the outcome.

Rated 5 out of 5 stars

I couldn’t be happier with my new shutters from Just Blinds Wigan! Paul did an absolutely fantastic job — the shutters look wonderful and have completely transformed my home, making it feel modern... See more

Rated 5 out of 5 stars

Big thanks to Alan for fitting blinds to front windows today. Lovely personality and efficient in his work. Delighted with the outcome, they look amazing. Look forward to having Just Blinds back when... See more

Rated 5 out of 5 stars

Just replaced our old, yellowed & slightly mouldy vertical blind slats with new ones from Just Blinds. Easy online ordering, with regular emails regarding delivery. The slats are well made and came we... See more


Company details

  1. Window treatment store

Information provided by various external sources

Just Blinds is a family owned company with an independent status originally based in St Helens, our blinds factory is now based in Wigan and we’ve been manufacturing and installing quality window blinds around the North West of England for over 14 years. We fit window blinds in all areas of Wigan, Bolton, Preston, St Helens, Liverpool, Manchester, Widnes, Chorley, Oldham and Warrington in addition to supplying window blinds all around the UK and even into Europe.


Contact info

3.6

Average

TrustScore 3.5 out of 5

590 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.6

All reviews

(590)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered two replacement headrails for…

Ordered two replacement headrails for vertical blinds gave measurements and within a week they had been made, sent and arrived at my home. Blinds put up and working well-new headrails are of good quality, not at all flimsy and I will be replacing other headrails I have that I can see of inferior quality to my new ones.

18 March 2023
Unprompted review
Rated 5 out of 5 stars

Just blinds - 5* service

5* service. The transaction was excellent, from ordering to delivery. A big thank you to you all for my replacement headrail. Great price and delivered today and I only ordered it on Monday!
Ps thank you Eileen for being so patient with me

27 March 2023
Unprompted review
Just Blinds logo

Reply from Just Blinds

Thanks for sharing your experience Sharon. Great to hear that your new blinds headeail got to you so quickly. Thank you for choosing Just Blinds.

Rated 1 out of 5 stars

Be warned

Just contacted just blinds as noticed 10 slats in conservatory vertical blinds have faded. Looks like they are made of different fabric batch. Their response was not in guarantee period and not offered any help to resolve. Avoid them as after sales is disgraceful. Just left me with issue!!

21 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service clean tidy and…

Excellent service clean tidy and professional Mike was a vey genuine person thorough and very professional

10 March 2023
Unprompted review
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Reply from Just Blinds

Thank you for sharing your experience Duncan. We appreciate your business

Rated 5 out of 5 stars

Satisfaction with work

Very quick and efficient made no mess .nice polite workman second time i have used this company and would recommend to anyone

10 March 2023
Unprompted review
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Reply from Just Blinds

Hi Sharon, Great to hear that you're a returning customer, thanks for sharing your experience and for your recommendation for Just Blinds

Rated 5 out of 5 stars

fantastic job

fantastic price, fantastic job couldn't recommend more.

Thanks Calvin

20 January 2023
Unprompted review
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Reply from Just Blinds

Thanks for sharing your experience Calvin.

Rated 5 out of 5 stars

Very happy

From start to finish the service has been great. The quote was put in writing, the other company that quoted refused to do this.
Every member of staff has been friendly and efficient.
The fitting was quick and done well with the blinds looking good and working properly.

9 March 2023
Unprompted review
Just Blinds logo

Reply from Just Blinds

Hi Emma, We're pleased to hear that you're happy with our blind fitting service. It's a shame that the other companies wouldn't commit to providing a quote. We like to be transparent in all our dealings. Thank you for choosing Just Blinds and thank you again for taking the time to share your experience.

Rated 1 out of 5 stars

Poor organisation

Booked a measuring appointment with the Manchester office. Told them I need to go out before 4pm and they said no problem. At 3.10pm I rang as there was a no show and they said its booked before 4pm. So they got the sales man to call me and he said he wasn't aware of the time restrictions as the office hadn't told him. So I rearranged my plans to make sure someone was home and now at 4.50pm they have TEXT to cancel.

If they can't even arrange a simple task like measuring up I'll go elsewhere. I think I've had a lucky escape.

7 March 2023
Unprompted review
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Reply from Just Blinds

Hi Vicky,

We’re sorry to hear of your experience today. We’ve flagged this to the manager of the Manchester office for them to follow up.

Please accept our sincere apologies for any inconvenience.

Rated 5 out of 5 stars

Great quality, arrived quickly & good value

Great Quality especially for the price, fitting is straight forward for a DIY’er, taking a couple of hours from unpacking to fitting 4 blinds. Transformed the room and look very similar to shutters for 1/4 of the price (50mm real wood venetian with tapes)

8 February 2023
Unprompted review
Just Blinds logo

Reply from Just Blinds

Hi Lesley,

We’re thrilled that you’re happy with your wood Venetian blinds. Thank you for taking the time to share your experience. We appreciate your business.

Rated 5 out of 5 stars

Order 2 sets of blinds now from them

Order 2 sets of blinds now from them. Great company & would highly recommend to anyone to use them.
Quick delivery too.

8 February 2023
Unprompted review
Just Blinds logo

Reply from Just Blinds

Thanks for sharing your experience Steven. We’re thrilled to hear that you’re pleased with your blinds. Thank you for choosing Just Blinds.

Rated 1 out of 5 stars

Wish I'd went elsewhere

I ordered 2 x blinds from this company 15th Nov 2022, we installed them on 28th Nov and found the head rail on one of them was faulty. The wand turns but the blinds don't. I sent a close up photo of the wand to show it was attached properly and a video showing the blinds staying closed when turning the wand. I was told they'd requested a replacement to be sent out on 7th December. I've chased them twice since then, all communication by email to keep track between myself and Eileen, been told again they'd investigate and still no head rail. The blinds remain fully closed (unless we push all the slats to one side) 16th Jan 2023.

16 January 2023
Unprompted review
Rated 5 out of 5 stars

Top company!

From first consultation with Nick, advice given, speed of service communication and final fitting, I can't recommend them highly enough. Lovely blinds fitted well & cleanly by Matthew. An experienced helpful team fully deserving of 5 stars! Right down to a box of chocolates & flowers on completion of the job.

16 January 2023
Unprompted review
Rated 1 out of 5 stars

Just Blind?

Surly I must just be unlucky judging by all the positive reviews on here
Booked an appointment with the measuring service, a simple enough task, given its there job, you’d think.
I paid my 50% deposit, new apartment with new blinds the week before Christmas 😏
The installer arrived, all good, 2 x verticals in living area, 1 in each of the 2 bedrooms,
After a few minutes of drilling, I went into the living room and was greeted with the comment “Think we have a problem” are you taking the “P” my reply…
2 measurements I said, how can they be 150mm short, the bedrooms the same, only the roller in the bathroom was ok, obviously
Not a phone call, email, txt message received regarding a return to rectify or an apology, nothing
Would I recommend Just Blinds, 100% not
RK

No disrespect, but do you really think I would leave a negative review if your company had carried out decent work, and your customer service had done there job and followed up on a complaint? You attempted to contact me only after I submitted this review..
No record of a missed call or voicemail received..

19 December 2022
Unprompted review
Just Blinds logo

Reply from Just Blinds

Hi Rob,

I’m sorry to see that there was an issue with your blinds. I’ve just checked the records and can see that Amy contacted you and left a voicemail on 21st December to inform you that we’re coming to you on January 11th to fit replacements. I’ll request that the office text you a confirmation also.

Rated 5 out of 5 stars

Excellent products and service

Ordered replacement vertical blind slats online & received the blinds 6 days later. Excellent quality blinds, great service & less expensive than their competitors.

21 December 2022
Unprompted review
Just Blinds logo

Reply from Just Blinds

Hi Ken, thank you for your kind words. It’s good of you to share your experience.

Rated 5 out of 5 stars

Absolutely love my new blinds,the…

Absolutely love my new blinds,the fitter Allan was professional, on time and courteous… left my living room very clean and took all the rubbish away.
I will definitely recommend Just Blinds and especially Allan the fitter
Thankyou so much
Julie

12 December 2022
Unprompted review
Just Blinds logo

Reply from Just Blinds

Hi Julie,

We’re thrilled to hear that you’re pleased. Thank you for choosing Just Blinds.

Rated 5 out of 5 stars

Great job

Great job. Arrived when they said they would. Good price and good work. Will be using Gary again.

4 November 2022
Unprompted review
Rated 4 out of 5 stars

New blinds

having used just blinds for the 1st time i must say am pleased with the service from start to finish the blinds look lovely made such a difference

11 October 2022
Unprompted review
Just Blinds logo

Reply from Just Blinds

Hi David. Thanks for taking the time to share your experience.

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