Just Blinds Reviews 

590
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the excellent service and the professionalism of the staff, who are often described as friendly, efficient, and knowledgeable. Many people appreciate the smooth process from initial consultation to fitting, with installers working neatly and tidily. Reviewers are also very pleased with the final appearance of their new blinds and shutters, often highlighting how well they fit and look. However, some customers also noted issues with product accuracy. Several people reported receiving blinds in the wrong color or finding that the product did not match their expectations regarding specifications, such as blackout functionality or the durability of blackout slats.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Product

Consumers find product quality to be ambiguous, with many expressing delight with their new shutters and... See more

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing satisfaction with their... See more

Price

Clients share ambiguous opinions on price, with some reviewers finding the pricing reasonable for the quality... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had four roller blinds fitted good job . They don't give a percif time am or pm which is fine. Not cheap but I am satisfied with the outcome.

Rated 5 out of 5 stars

I couldn’t be happier with my new shutters from Just Blinds Wigan! Paul did an absolutely fantastic job — the shutters look wonderful and have completely transformed my home, making it feel modern... See more

Rated 5 out of 5 stars

Big thanks to Alan for fitting blinds to front windows today. Lovely personality and efficient in his work. Delighted with the outcome, they look amazing. Look forward to having Just Blinds back when... See more

Rated 5 out of 5 stars

Just replaced our old, yellowed & slightly mouldy vertical blind slats with new ones from Just Blinds. Easy online ordering, with regular emails regarding delivery. The slats are well made and came we... See more


Company details

  1. Window treatment store

Information provided by various external sources

Just Blinds is a family owned company with an independent status originally based in St Helens, our blinds factory is now based in Wigan and we’ve been manufacturing and installing quality window blinds around the North West of England for over 14 years. We fit window blinds in all areas of Wigan, Bolton, Preston, St Helens, Liverpool, Manchester, Widnes, Chorley, Oldham and Warrington in addition to supplying window blinds all around the UK and even into Europe.


Contact info

3.6

Average

TrustScore 3.5 out of 5

590 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(590)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Really friendly

Really friendly, efficient and on time .very reasonable price and very quick to get the job done would recommend to anyone 👍 did an amazing job and didn't take long to fit 😀

6 July 2023
Unprompted review
Rated 5 out of 5 stars

Job very well done

An excellent service, very efficient and very professional. Would highly recommend.

6 July 2023
Unprompted review
Just Blinds logo

Reply from Just Blinds

Thank you for taking the time to share your experience. We really appreciate it.

Rated 5 out of 5 stars

Cannot rate this company enough,

Cannot rate this company enough,
From the lady on the phone , to the bloke that came to measure then lastly our fitter.
All very pleasant, professional and couldn’t do enough for you.
100%satisfaction

4 July 2023
Unprompted review
Rated 5 out of 5 stars

Very reliable company, excellent products, prompt delivery.

Very comprehensive easy to use website. A direct phone line which I used just to clarify measurements , where a friendly and extremely helpful lady answered my query. I ordered replacement vertical blind slats. They arrived in excellent packaging, everything was correct and they were hanging at the windows within half an hour. Beautifully made. I couldn't be more satisfied and will always use just-blinds in the future.

30 June 2023
Unprompted review
Just Blinds logo

Reply from Just Blinds

Thank you so much for sharing your experience. We really appreciate your time. Thank you for choosing Just Blinds.

Rated 1 out of 5 stars

Yours very annoyed

The company arranged a fitting day and didn’t turn up as they didn’t have us down for fitting. On contacting the company I was given 3 different numbers to call. Eventually I spoke to Sam who couldn’t help as Nigel was on holiday and Amy wasn’t in 😏 and there was nobody else I could talk to. With no blinds on my windows it was Thursday and Sam offered to ring me Monday with an update. After a harsh conversation our blinds were fitted on Friday but only 5 out of 6. No one seems to know what has happened and don’t really seem bothered. I am fast losing my patience and would never recommend this firm who came highly recommended to me. They need a lesson in customer service because as yet apart from the guy who fitted the blinds everyone else has been not very helpful shall we say and don’t seem to have any idea what is going on 😡😡

8 June 2023
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend enough!

Had faux wood blinds fitted throughout the house and perfect fit blinds on the patio door from the Bolton branch. The wife is absolutely made up with them! Paul the sales man was absolutely fantastic and Amy in the office was absolutely lovely, nice to actually get some decent customer service for a change 👏

2 June 2023
Unprompted review
Rated 5 out of 5 stars

AMAZING

Just blinds are an amazing company. I use them for all my blinds at home. Orders are always delivered on time and the staff are very friendly.

2 May 2023
Unprompted review
Rated 5 out of 5 stars

Great service

I asked for a fitting service for blinds for my whole house, the lady on the phone was very helpful and professional as was the salesman who came to measure up. He brought lots of samples to choose from and helped me with my queries. My blinds were made and fitted very quickly and I am absolutely delighted with them and would definitely recommend this company. Thank you Just Blinds.

25 May 2023
Unprompted review
Rated 5 out of 5 stars

Blinded by the light ?

Not anymore!!!! - as my blackout blinds have arrived in super fast time. Yes they are brilliant, yes the service and communication was top notch - The bright early sun that tends to wake me up at 5am didn't this morning. Delighted - Literally !!

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Great local company

Great local company, placed order online and recieved my day and night blind a week later, opted to fit it myself and was so easy and the quality of blind and fittings is superb! Would certainly recommend just blinds and a great price too

1 June 2023
Unprompted review
Rated 4 out of 5 stars

Had someone come messure up and was…

Had someone come messure up and was given a great price , a week later all my blinds have been fitted and look great , the fitter was very polite and tidy didn't take long to fit the blinds at all overall im very pleased and would 100% recommend

1 June 2023
Unprompted review
Rated 1 out of 5 stars

81 days for an incomplete order!

Reading Diane's review it could have been me! I placed an order for vertical blind slats on March 13th and their website stated a 7 - 10 day delivery. I didn't phone the first time until about a month had passed, I was told, and received an email, on April 13th to say they had been dispatched. Many, many calls since, often to an answering service that tells you to leave a message but its full, I finally received today, June 1st, 8 of the 24 slats I'd ordered. I went with this company because they supposedly could produce slats of two different widths in the same fabric but I was told that unfortunately they'd made them all in the same width! As it is I only received one element so I can't comment on that. I complained and received a £15 discount on an £85 order which in no way compensates the time and hassle involved. I bought all my other blinds from Blinds2Go who are superb, I'd suggest you use them, avoid Just-blinds.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Happy Happy Happy!

Great quality blinds again, I cannot thank Just Blinds enough, fantastic customer service and very easy ordering and delivery. I would definitely recommend Just Blinds!

21 May 2023
Unprompted review
Just Blinds logo

Reply from Just Blinds

Thanks for the recommendation Lesley, we appreciate your repeat business.

Rated 1 out of 5 stars

Poor Service - Order Still Not Received After 2 months

I placed an order on 21st March for some replacement slats for my vertical blinds. I had always ordered from Just Blinds before and had no problem. However, this time has been very different. I have chased this order up several times and had no response either to messages left on the voicemail or to emails. I received an email from them on 4th May, saying that the blinds had been dispatched but, as at 19th May, have not received them. Tried to ring the Wigan number and the 0800 number and, again, no response. Messages left with order number but not confident that I'll get a response as to where my blind slats are. This is not good customer service.

21 March 2023
Unprompted review
Just Blinds logo

Reply from Just Blinds

Hi Diane,

Sorry to hear of this delay. Unfortunately the offices close early on Friday (3:30pm) however I’ve passed your message on to them via email. As I don’t have your surname, could you follow up via email with your order number to sales@just-blinds.co.uk so that the office are able to trace your order.

Rated 2 out of 5 stars

Colours not as advertised on website

When my blinds arrived they were clearly a very different colour to the one that was pictured on the website. I shared photos and requested a refund but they refused. I appreciate colours can vary on screens but I've viewed the image on multiple devices, adjusting brightness and contrast and it's clearly different to the colour they claim it is. I've had to bin the blinds I paid for and re-order from elsewhere. Unless you're not too bothered about the colour, best to shop elsewhere.

28 April 2023
Unprompted review
Rated 5 out of 5 stars

From strat to finish

From strat to finish , measuring up & picking the style of blinds I wanted to fitting 5 star company.
Definitely be using you again for the upstairs of my house very soon ! & excellent value for money 💰

21 April 2023
Unprompted review
Rated 1 out of 5 stars

Not received my order placed over a month ago

Placed an order for vertical slats on 8th March and had an email that they had gone to production on the 9th, however I've yet to receive them.

Been struggling to get an answer on where they are but having no joy. Spoke to them yesterday twice with a promise that they would call me back this morning and I've heard a thing.

This certainly is not they way to treat customers.

I am now going to have to go through the pain of getting my money back.

13 April 2023
Unprompted review
Just Blinds logo

Reply from Just Blinds

Hazel, sorry to hear of this. We’ve passed this to the office so that they may contact you within the hour.

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