Well it was the way I was treated by your custimer sales people 2 girls one from Rompfort the other I can't remember her name . But it was an absolute Please dealing with them.. I'm am 73 .. An ex ser... See more
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The staff we very good and helped me understand everything I think her name was samantha. But all the staff we friendly and helpful

Reply from JustCover Travel Insurance
Very helpful and friendly service and got me the same cover for a much better price

Reply from JustCover Travel Insurance

Reply from JustCover Travel Insurance
Used Just Cover in May and June and found it gave peace of mind. Thankfully didn’t need it. Now bought a new policy for a city break and good value. No problem for us in our 70s with minor health issues to get accepted. Just declare everything and hope you won’t need it!

Reply from JustCover Travel Insurance

Reply from JustCover Travel Insurance
I'm very happy with JustCover because it suits my needs. It is easy to deal with, efficient and gives me peace of mind while travelling. It is also very good value compared to other travel insurance.

Reply from JustCover Travel Insurance
Ariana has a lovely manner on the phone and very helpful at explaining the policy. A young man spoke to me a while ago also as l had a question and was very polite and helpful

Reply from JustCover Travel Insurance

Reply from JustCover Travel Insurance
My Experience in obtaining travel insurance was hassle free.
I found the receptionist had information to hand, was enthusiastic and listened to my questions. Mia was able to answer all my queries and explained each step as we-went along
Natasha was brilliant went through all the different options
I spoke first with Cloe who gave me a very good quote for a single trip and was very helpful explaining all my options. I rang back next day to confirm and got onto Chris who was exceptionally helpful and gave me a quote for an annual policy for myself and my husband. I will definitely be back in the new year to avail if the offer.
Application process and getting quote ,terms of Cover all easy to check and understand ,As a Senior Citizen I appreciate the simplicity of this service ,and with health Complications also ,I think it was value for Money.

Reply from JustCover Travel Insurance
The lady i spoke to on the phone explained everything very clearly and was very nice. I then had to email customer service with a query and they replied promptly and professionally.
Got cover given all existing health conditions & medication, without having to ring another Health cover area
Renewed our travel insurance today. Needed to make some changes, from worldwide etc. to Europe.
Was dealing with Josh, very efficient and helpful man. Got the job done in very short time. 👍
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