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Just Doors UK Limited Reviews 

1,076
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward ordering process and the helpfulness of the staff, who ensure details are correct and provide good communication. Many people highlight the prompt and flexible delivery service, often noting the politeness and assistance of the drivers. Products consistently receive high marks for their quality, being described as well-made, solid, and visually appealing. However, some customers also noted issues with incomplete deliveries or missing components. Several reviewers mentioned that ordered fixing kits, glazing platforms, or specific panels were not included, sometimes requiring follow-ups or separate purchases to complete installation.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the promptness and efficiency... See more

Product

Consumers find product quality to be consistently high, with many reviewers praising the solid feel,... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard and excellent... See more

Order

Reviewers highlight positive aspects of order, often praising the ease and straightforwardness of the... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, first-class,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The salesman was great, ensuring everything that we had ordered was as we wanted it. The installation guys were brilliant. Soon installed our doors and windows, ensuring with us that we was happy with... See more

Rated 5 out of 5 stars

Great website to design your own door from and very good price given with the June offer inc delivery .courier was early than expected and contacted me to arrange times and place to suit me.overall ve... See more

Rated 5 out of 5 stars

The smooth process of ordering the door and the immediate call back to check and confirm the order details. There was a slight gliche with the seperate delivery of the fixing kit but this was dealt wi... See more

Company replied

Rated 5 out of 5 stars

Friendly and helpful. Got a confirmation call, nice to speak to a real person. Delivery was fixed around when it suited them, although they were felxible about unloading themselves and called during... See more

Company replied


Company details

  1. #5 of 24 best companies in Door manufacturer
  2. #12 of 57 best companies in Door shop
  3. #14 of 64 best companies in Door supplier
  4. #1 of 11 best companies in Door Warehouse
  5. #9 of 37 best companies in PVC windows supplier
  6. #10 of 39 best companies in Window supplier

Written by the company

At JUST DOORS UK we believe that a person’s home is their ‘castle’ and that an individual’s personality is often reflected in the style and character of their home. There’s nothing sadder than a house in need of a little TLC. However, it’s not difficult to make a total transformation with the addition of new windows and doors. Based in the East Midlands and established for 20 years, JUST DOORS UK are one of the UK's leading suppliers of double glazing. We offer an extensive range of made-to-measure British manufactured products including: composite entrance doors, uPVC entrance and back doors, sliding patio doors, French doors, aluminium bifold doors, aluminium Heritage doors plus uPVC and aluminium windows. Just Doors UK understands that th addition of new windows and doors can make your house look and feel fabulous and offer all the features that today’s homeowners expect. From outstanding energy efficiency, super security and sound insulation to beautiful colourways, easy maintenance and longevity, our products tick all the boxes! With a combined 186 years of industry experience under our belt, we pride ourselves on providing exemplary products that exceed customer’s expectations… FAST! JUST DOORS UK is the clear choice for trade customers and DIY'ers. We offer: * Faster lead times * Bespoke, made to measure windows and doors * Glazed and unglazed options * Competitively priced products * In-house design assistance * First order guidance and continued support for repeat customers * Free delivery* Get inspired and take a look at our full product range: https://www.justdoorsuk.com/ Or give our friendly, knowledgeable sales team a call today: 01530 273365 * The delivery is free on all orders over £250 to Mainland England, Scotland, Cornwall & Wales.

JUST DOORS UK - PRODUCT RANGE

Written by the company

Doors / Windows / Roof Lights & Lanterns
Explore our extensive range of quality, secure and energy efficient external doors and windows from the UK's No.1 trusted double glazing supplier. Buy today with confidence and take advantage of our 'hard to beat' prices plus fast lead times. DOORS - Just Doors UK supply composite doors / timber solid core doors / uPVC back doors / uPVC front doors / uPVC French doors / aluminium bifold doors / uPVC patio sliding doors / Heritage crittall doors / internal FD30S fire doors / external FD30S fire doors / smooth composite doors / Monza designer front doors / composite stable doors / aluminium front doors WINDOWS - Just Doors UK supply uPVC windows / uPVC flush casement windows / vertical sliding sash windows / uPVC bay windows / tilt and turn windows / aluminium windows ROOF LIGHTS & LANTERNS - Just Doors UK supply aluminium roof lanterns / aluminium flat roof lights And in our opinion we have the best customer service team on the planet! No query goes unanswered and every order received is of the utmost importance to us.

OUR PROMISE TO YOU

We're committed to our customers!

JUST DOORS UK GUARANTEE - All uPVC profiles, doors slabs and UPVC panels supplied by the company (Just Doors UK), carry a comprehensive guarantee from the date of delivery provided that the goods have been paid for as per the contract. In the unlikely event that a problem develops during the warranty period, Just Doors UK will simply replace the faulty item. We will do our best to match any previous items supplied, but due to availability of materials this may not always be possible. The performance and quality of all uPVC profiles, door slabs* and gaskets are guaranteed for 10 years, sealed units 5 years and hardware and locks 1 year, from the date of delivery allowing for fair wear and tear. * Excludes Oak and Darkwood coloured slabs - 5 year warranty to hand-applied stained colours. Find out more: https://www.justdoorsuk.com/guarantee.php

Contact info

Promotion box for Just Doors UK Limited

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4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Replied to 60% of negative reviews

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4.8

All reviews

(1,076)

281 reviews in the last 12 months

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Rated 5 out of 5 stars

Great door great service excellent…

Great door great service excellent delivery

12 March 2026
Just Doors UK Limited logo

Reply from Just Doors UK Limited

Hi Brian, thank you so much for the kind words. We’re thrilled to hear that you’re happy with your new door and that our team provided the top-notch service and delivery you deserve.

Rated 5 out of 5 stars

The ordering online form was quite easy…

The ordering online form was quite easy to fill out and also there is lots of useful information and data sheets online. After ordering, I was called next day to confirm the order details and also after a few weeks to let me know the delivery day. The door was delivered by a helpful driver and all was as ordered and in good condition. I am pleased with the quality of the doors.

9 March 2026
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Reply from Just Doors UK Limited

Hi David, it's wonderful to hear that you found our online resources helpful and that our team kept you well-informed throughout the process. We take great pride in ensuring our deliveries are smooth and our products arrive in perfect condition, so we're thrilled that you're pleased with the quality of your new doors.

We truly appreciate your business and hope you enjoy the new look of your home.

Rated 5 out of 5 stars

Excellent service

Excellent service. Have used before and lovely bifold doors fitted easily using instructions included. Only small suggestion would be to get a delivery notification as a text message as well as an email so if delivery date is inconvenient then you have time to alter. Would definitely recommend to others as high quality service. Many thanks!!

10 March 2026
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Reply from Just Doors UK Limited

HI Richard, thank you so much for the kind words and for choosing us again for your home project! We're thrilled to hear that your new bifold doors were a perfect fit and that the instructions made the installation process smooth.

We also sincerely appreciate your suggestion regarding SMS delivery notifications. We are always looking for ways to make our service as seamless as the doors themselves, and having that extra heads-up on your phone is a fantastic idea. I will certainly pass this along to our logistics team to see how we can implement it for future orders.

Rated 5 out of 5 stars

Straight forward simple to use site…

Straight forward simple to use site from selecting the product to ordering and checking the details of the order

9 March 2026
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Reply from Just Doors UK Limited

Thank you so much for the kind words! We thrilled to hear that you found the site easy to navigate -from picking out your favourite products to submitting the order. Your feedback is truly appreciated.

Rated 5 out of 5 stars

Good customer service quick to reply to…

Good customer service quick to reply to question asked
Easy online order system
Competitive price and good quality product
Great delivery guy called us the day before and was bang on time with delivery
Definitely will recommend and use again

27 February 2026
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Reply from Just Doors UK Limited

Thank you for the fantastic review! We’re so glad you enjoyed our easy ordering process and competitive pricing.

We’ll be sure to pass your shout-out along to your delivery driver for being 'bang on time.' I'm sure he’ll be delighted to know his call and punctuality made a difference!

Rated 5 out of 5 stars

Used Just Doors for a new back garden…

Used Just Doors for a new back garden door. the door was built exactly to specifications and was built and delivered promptly.
Just Doors were very easy to deal with throughout the process.
Just Doors are my go to company for doors and windows.
Very happy, 5 stars.

6 March 2026
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Reply from Just Doors UK Limited

Hi Adam, thank you so much for taking the time to leave us such a glowing 5-star review!

We’re thrilled to hear that your new garden door met your exact specifications and arrived right on schedule. We take great pride in our craftsmanship and efficiency, so knowing that the process was 'easy' for you is the best feedback we could hope for.

Having you call us your 'go-to company' for doors and windows is the ultimate compliment. We truly appreciate your trust and look forward to helping you with any future projects!

Rated 5 out of 5 stars

Easy to choose the door you want with…

Easy to choose the door you want with all the additional features. Quick delivery and great service

6 March 2026
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Reply from Just Doors UK Limited

Thank you for your wonderful review! Our goal is to make the customisation process as seamless as possible, and we’re delighted that our service and delivery met your expectations.

Rated 5 out of 5 stars

A+ Rating as always👍

Excellent quality window at a great price delivered exactly when promised. I would recommend Just Doors without hesitation. I have used them before and will use them again.

6 March 2026
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Reply from Just Doors UK Limited

Thanks for the glowing review! We’re glad we could deliver the quality and service you’ve come to expect from Just Doors. We appreciate your continued support and look forward to working with you again.

Rated 1 out of 5 stars

Delivery was unclear and delayed by a…

Delivery was unclear and delayed by a day with no information given until we called to find out. They also sent the wrong pannel for the bottom door meaning we can't install the door completely. We have ordered the new part but we still haven't heard back nor received it. Disappointing

5 March 2026
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Reply from Just Doors UK Limited

Hi Christine, thank you for reaching out and sharing your feedback. I am incredibly sorry for the frustration this experience has caused you. Between the delivery delays and receiving the incorrect part, it is clear we fell short of the high standards we set for ourselves.

I understand you have since spoken with my colleague in our customer service department. I can confirm that the correct replacement panel has been ordered and has been scheduled for delivery. We are tracking this closely to ensure it reaches you without further delay so you can finally complete your installation.

Please know that we are taking your comments on board fully and value your patience. If there is anything else I can assist you with in the meantime, please don't hesitate to ask.

Rated 5 out of 5 stars

Ordering is simple.

Ordering is simple.
Needed a bespoke door for my garage
Delivery is quick

26 February 2026
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Reply from Just Doors UK Limited

Hi Dave, thanks for the 5-star review! We're thrilled you found the ordering easy and the delivery speedy.

Rated 4 out of 5 stars

Front entrance door with fan light over

Very pleased with the door set good quality and value for money

5 March 2026
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Reply from Just Doors UK Limited

Hi Richard, thank you for the wonderful feedback! A front door with a fanlight really adds a classic touch of character to a home, and we’re delighted that the craftsmanship lived up to your standards. We appreciate your business and hope you enjoy the new view for many years to come!

Rated 5 out of 5 stars

Great communication.

Great communication throughout the whole order process. Received phone call within 30 minutes of placing order to verify order details thus eliminating any potential errors.
Delivery quoted was adhered to and door delivered on the day within the allocated time slot. The made to measure door was exactly the size required and extremely satisfied with the quality of the door.

4 March 2026
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Reply from Just Doors UK Limited

Hi David, thank you for such a detailed and positive review! We’re thrilled to hear that our team’s proactive call helped ensure everything was perfect with your order.

It’s great to know the delivery was seamless and that your made-to-measure door fits and looks exactly as you’d hoped. We take a lot of pride in our craftsmanship and service, so your feedback is truly appreciated. Enjoy your new door!

Rated 5 out of 5 stars

Lovely Door well made quick delivery

Design your own door was easy to use and you get a phone call to check the order. It arrived within the estimated delivery time. We are really pleased with the door it's perfect just as expected.

4 March 2026
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Reply from Just Doors UK Limited

Hi Deborah, thank you so much for the lovely review. We’re thrilled to hear that you enjoyed using our design tool and that the check-in call gave you peace of mind.

Knowing your new door arrived on time and is 'perfect just as expected' is amazing to hear. Enjoy the new look!

Rated 5 out of 5 stars

Good value for the money

Easy to install, delivery on time,good quality material. Inside brush door needs more better quality .

3 March 2026
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Reply from Just Doors UK Limited

Hi Alin, thank you for the great feedback. We’re glad the delivery and installation went smoothly.

We appreciate your note regarding the inside brush quality, we're always looking to improve and have shared this comment with our supplier.

Rated 5 out of 5 stars

Door is good quality

Door is good quality. Delivery was very efficient, driver was really excellent. Overall you can get cheaper but you get what you pay for

27 February 2026
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Reply from Just Doors UK Limited

Hi Kirk, thank you so much for taking the time to share your experience with us. We're thrilled to hear that you are happy with the quality of your new door.

We take great pride in our logistics, so it’s wonderful to know that the delivery was efficient and that our driver made such a positive impression. I’ll be sure to pass your kind words along to the delivery team.

You hit the nail on the head regarding value; we strive to provide products that stand the test of time, and we're glad you feel it was a worthwhile investment.

Enjoy your new door, and please don’t hesitate to reach out if you need anything else in the future.

Rated 5 out of 5 stars

The door is great

The door is great, and delivered on time

11 February 2026
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Reply from Just Doors UK Limited

Thanks for the update. We're so happy to hear the door arrived on time and that you're pleased with it. Enjoy the new look!

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Great customer service and delivered as expected.

26 February 2026
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Reply from Just Doors UK Limited

Hi Pierre, thank you so much for the kind words! We’re thrilled to hear that you found the website easy to navigate and that our team took good care of you. Making sure your order arrives exactly as expected is our top priority.

Rated 5 out of 5 stars

Excellent product

Excellent product, excellent customer service, excellent delivery.

19 February 2026
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Reply from Just Doors UK Limited

We’re so glad you’re happy with your French doors order and the service received. We’ll be sure to pass your kind words along to our delivery and sales teams.

Rated 5 out of 5 stars

Very pleased with the communication…

Very pleased with the communication leading up to delivery. Delivery was first class and was done using their own lorry so done with care. Well packaged product so no damage at all. Good quality product.

24 February 2026
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Reply from Just Doors UK Limited

Hi John, it's great to hear that you’re happy with the quality of your new bifold door. We take great pride in handling our own deliveries to ensure everything arrives in perfect condition, so it’s wonderful to know our team hit the mark.

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