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Just Elegance Reviews 517

•
TrustScore 4.5 out of 5

4.6

Ladies' clothes shop
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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items are well-made and comfortable, often fitting perfectly and looking great. The ordering process is generally described as easy and straightforward, with many appreciating the clear communication regarding their purchases and deliveries. Reviewers also highlight the fast and efficient delivery service, with items arriving promptly and often earlier than expected, sometimes even with polite delivery drivers. The pricing is consistently viewed as reasonable, offering good value for money, especially for the quality received. However, some customers experienced issues with sizing, finding items either too small or too large despite ordering their usual size, which sometimes led to returns at their own cost. A few people also mentioned delays in receiving their orders or a lack of dispatch emails and tracking numbers, making it difficult to anticipate delivery.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the good quality, fit, and value for money of... See more

Quality

People report positive experiences with quality, often highlighting that products are of good quality,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and prompt delivery of their... See more

Order

Users describe positive interactions with order, highlighting an easy and straightforward ordering process.... See more

Price

Reviewers highlight positive aspects of price, consistently finding items to be affordable and of good value.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought clothes from Just Elegance previously (when it was joined with other manufacturers as Leading Labels) but this shop closed down which was sad as I prefer to try clothes on at a shop. The... See more

Rated 5 out of 5 stars

I have bought Just Elegance for many years usually at the Grantham Boundary. So pleased to get another fitting jeans with the elastic added to the material. Lovely blouse ,and received today so a... See more

Rated 5 out of 5 stars

The jumpers were very good quality and lovely and soft, will be ordering more. To top it all the polite delivery driver even knocked at the door and checked my name before handing me the parcel (inst... See more

Company replied

Rated 5 out of 5 stars

Easy to find suitable products. Ordered 2 items. Kept informed of order purchase and delivery via emails. Able to make an account easily. Found the jumpers were good quality and fit well. Liked the co... See more

Company replied

Company details

  1. #106 of 254 best companies in Ladies' clothes shop
  2. #253 of 615 best companies in Clothing Shop
  3. #49 of 73 best companies in Clothing supplier
  4. #17 of 39 best companies in Fashion designer
  5. #9 of 17 best companies in Shopping outlet

Written by the company

Since 1994 we have been dedicated to selling quality women’s clothing at an affordable price. Our range of women’s separates encapsulates the perfect blend of classic and contemporary style. Our attention to detail and touches of femininity make our everyday styles feel special, yet wearable. We believe our clothing has the ability to make you feel confident and stylish whilst relaxed and comfortable as you go about your daily life. Each season our beautifully co-ordinated collections mix key pieces in statement colours with striking prints to enhance individuality and compliment any wardrobe. The brand has evolved and we offer the range in concessions across the UK and North Ireland.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

517 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Cropped Trousers

Cropped Trousers
Delivery in a few days which was great. I have many cropped trousers from Just Elegance and I can always rely on the fit . perfect every time
Stylish too

7 May 2026
Rated 1 out of 5 stars

Small Sizes

The quality was there, however the sizes were much smaller than you normally buy, therefore total order had to go back at my own cost. Very disappointing!

27 April 2026
Rated 5 out of 5 stars

1st time buying from Just Elegance &…

1st time buying from Just Elegance & can't have had a better experience with this company from ordering to delivery. Also all items very good quality & would recommend & certainly will buy again from Just Elegance.

27 April 2026
Rated 5 out of 5 stars

I have bought Just Elegance for many…

I have bought Just Elegance for many years usually at the Grantham Boundary. So pleased to get another fitting jeans with the elastic added to the material.
Lovely blouse ,and received today so a Big Thank you
too all working there for Just Elegance

30 April 2026
Rated 5 out of 5 stars

As I can no longer buy Just Elegance…

As I can no longer buy Just Elegance clothing in store I thought I would try their online store and I’m delighted with my dresses. Easy to order and delivered at the earliest given date by Royal Mail. I will definitely buy again.

27 April 2026
Rated 3 out of 5 stars

Not the greatest experience.

Not the greatest experience.My order was confirmed but there was no follow up of despatch or expected date of delivery. After 6 days ( 4 working days) the parcel arrived with the item contained in an extremely much used crumpled cellophane bag. Not very inspirational !

19 March 2026
Rated 5 out of 5 stars

These trousers fit perfectly.

This pair of trousers fit perfectly and look great on. Some stretch a little discreet glitter and strategically placed pockets. I am very pleased with these and will purchase more from Just Elegance.

6 March 2026
Rated 5 out of 5 stars

Easy and straightforward ordering…

Easy and straightforward ordering process. Goods arrived within a few days. I ordered three items and returned one lightweight item today . Postage cost only £2. I cannot comment on refund as they will not have received the returned item yet. However, return paperwork instructions easy to follow and return address sticky label provided.

4 March 2026

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