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Just Elegance Reviews 517

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TrustScore 4.5 out of 5

4.6

Ladies' clothes shop
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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items are well-made and comfortable, often fitting perfectly and looking great. The ordering process is generally described as easy and straightforward, with many appreciating the clear communication regarding their purchases and deliveries. Reviewers also highlight the fast and efficient delivery service, with items arriving promptly and often earlier than expected, sometimes even with polite delivery drivers. The pricing is consistently viewed as reasonable, offering good value for money, especially for the quality received. However, some customers experienced issues with sizing, finding items either too small or too large despite ordering their usual size, which sometimes led to returns at their own cost. A few people also mentioned delays in receiving their orders or a lack of dispatch emails and tracking numbers, making it difficult to anticipate delivery.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the good quality, fit, and value for money of... See more

Quality

People report positive experiences with quality, often highlighting that products are of good quality,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and prompt delivery of their... See more

Order

Users describe positive interactions with order, highlighting an easy and straightforward ordering process.... See more

Price

Reviewers highlight positive aspects of price, consistently finding items to be affordable and of good value.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought clothes from Just Elegance previously (when it was joined with other manufacturers as Leading Labels) but this shop closed down which was sad as I prefer to try clothes on at a shop. The... See more

Rated 5 out of 5 stars

I have bought Just Elegance for many years usually at the Grantham Boundary. So pleased to get another fitting jeans with the elastic added to the material. Lovely blouse ,and received today so a... See more

Rated 5 out of 5 stars

The jumpers were very good quality and lovely and soft, will be ordering more. To top it all the polite delivery driver even knocked at the door and checked my name before handing me the parcel (inst... See more

Company replied

Rated 5 out of 5 stars

Easy to find suitable products. Ordered 2 items. Kept informed of order purchase and delivery via emails. Able to make an account easily. Found the jumpers were good quality and fit well. Liked the co... See more

Company replied

Company details

  1. #106 of 254 best companies in Ladies' clothes shop
  2. #253 of 615 best companies in Clothing Shop
  3. #49 of 73 best companies in Clothing supplier
  4. #17 of 39 best companies in Fashion designer
  5. #9 of 17 best companies in Shopping outlet

Written by the company

Since 1994 we have been dedicated to selling quality women’s clothing at an affordable price. Our range of women’s separates encapsulates the perfect blend of classic and contemporary style. Our attention to detail and touches of femininity make our everyday styles feel special, yet wearable. We believe our clothing has the ability to make you feel confident and stylish whilst relaxed and comfortable as you go about your daily life. Each season our beautifully co-ordinated collections mix key pieces in statement colours with striking prints to enhance individuality and compliment any wardrobe. The brand has evolved and we offer the range in concessions across the UK and North Ireland.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

517 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Truly just elegant!

The jumper I purchased lived up to it's label and more. It is a surperb design, soft to the touch and fits true to size without being too clingy. I can dress it up with a skirt or trousers and down with jeans. Excellent value and I will certainly be buying more from this brand

12 February 2026
Rated 5 out of 5 stars

Ordered online

Ordered online, items arrived in a few days. 2 of the items I kept but returned other 2 as they didn't look like photos and a bit small.
Good experience but I think I would rather go to the actual shop, to see and try items

29 January 2026
Rated 4 out of 5 stars

New Tops

Pleased with purchases quality good but had to send 2 tops back as too big while others the same size were just right so sizing could be better as you have to pay to return items.

16 January 2026

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