Just Fab? Just unbelievable Frustrating!! Delivery is never free due to "system problems "... Trying to place an order without " extra charges" ...impossible ... Worst web ever. Items priced highly,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The prices were so good for the VIP members and I have bought my dreams shoes. It's also true that the page sometimes works slow and that stress me a little bit, otherwise I'm waiting the shos to arri... See more
Company replied
I have contacted the company by all Methods and they do not answer or process the cancellation request. I have tried phone and they say email, the email says phone, on another review they in... See more
Company replied
I am super unhappy with the way JustFab handles their subscriptions and their contact support team. I’ve have been charged every month for who knows how long and I’ve been trying to cancel for the lon... See more
Company replied
Company details
About JustFab España
Written by the company
JustFab es una página web de venta de zapatos y artículos de moda para mujeres, de calidad y diseño a un precio increíble.
El sistema de subscripción VIP ofrece a sus socias el mejor precio, promociones exclusivas, nuevas colecciones cada mes para estar a la última, y mucho más, sin ninguna obligación de compra.
El sistema de subscripción VIP ofrece a sus socias el mejor precio, promociones exclusivas, nuevas colecciones cada mes para estar a la última, y mucho más, sin ninguna obligación de compra.
Contact info
Avenida Diagonal 611, planta 7, 08028, Barcelona, Spain
- support@justfab.es
- justfab.es
1.8
Poor
12k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 10% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from JustFab España
Hello, Silvia:
Thank you for the review and for choosing our page to make an order. We invite you to check the page and how it works. You can also take advantage of your benefits such as reward points and invite a friend.
We hope that you will be satisfied when you receive the order.
Best regards,
Alex, JustFab ES
Reply from JustFab España
Dear Khaoula:
Thank you very much for your comment!
We are very grateful to have clients like you. We hope to see you soon!
Best regards,
Cristina JF ES
Good service:)
21 October 2022
Reply from JustFab España
Dear Marina:
Thank you for your comment. Hope that you can still enjoy in our items and purchases. Have a nice day.
Best regards,
Dani JustFab
Reply from JustFab España
Dear Ariadna:
We really appreciate your feedback and we are glad to know that the use of the page has been easy.
Keeping our customers happy is our number one priority and we would like to continue counting on you.
Best regards,
Cristina JF ES
It has been very easy to pay and there…
It has been very easy to pay and there was a wide variety of footwear.
19 October 2022
Reply from JustFab España
Hello Marta:
Thank you for the review. We are really happy that your experience with the page was so good. We are trying every month to develop the page to work even better, so every great comment is welcome. You have an invitation to check the page and take advantage of your great benefits, and if any help is needed, our customer service works every day and will be glad to help you.
Best regards,
Alex, JustFab ES
Good very very
19 October 2022
Reply from JustFab España
Dear Angel,
Thank you very much for your comment, we are glad to know that you had such a good experience with us.
Thanks for your purchase and we hope to see you again soon.
Best regards,
Cristina JF ES
My experience with JustFab is very…
My experience with JustFab is very beautiful and good, is a store really wonderful✨🤩
18 October 2022
Reply from JustFab España
Dear Xiomara:
We greatly appreciate your opinion and the comment you have left us. It feels very nice to know that customers are happy with the placed orders and that they are enjoying something different and new at all times. Each client is our inspiration to continue creating and offering new collections.
Best regards.
Dani JustFab
Very good experience
17 October 2022
Reply from JustFab España
Dear Celia:
Thank you so much for this valoration.
We are honored to have satisfied clients who share their positive experience with us.
We are at your disposal.
Best,
Caren JF ES.
Top experience
6 October 2022
Reply from JustFab España
Hello Eliza,
Thank you for the comment. We are really happy that your experience with the page was great. We invite you to keep making orders on the page. That way you can collect reward point and gain some more discounts.
Best regards,
Alex, JustFab ES
So far so good
It was easy to search and process was very easy! Definitely will buy again!
6 October 2022
Reply from JustFab España
Dear Roxana,
Thank you for this review.
We hope you always have a great experience of purchasing on our website.
Best regards
Daniela, JF ES
review of sandra
The web is a little bit slow but for all the other things is great, thanks for the shoes;)
6 October 2022
Reply from JustFab España
Dear Sandra:
Thank you very much for your rating. We are very glad that you are satisfied with our site.
Sometimes it happens that the connection is bad, but we always work to solve technical errors quickly.
Best,
Caren JF ES.
Reply from JustFab España
Dear Paulina:
Thank you for your message. We are very happy to be part of your purchase. I hope that you can enjoy in the future in our items and our company.
Best regards,
Dani JustFab
GREAT AND EASY
4 October 2022
Reply from JustFab España
Dear Lizeth,
Thank you for your review.
We are glad to know that everything went smooth and that the overall experience is good.
Have a great day.
Daniela, JustFab ES
Good products and very easy to buy.
3 October 2022
Reply from JustFab España
Estimada Laura:
Gracias por su reseña.
Nos alegra saber que esté contenta con los productos y la facilidad de la compra. Espero que su experiencia sea aún mejor en el futuro.
Un saludo
Daniela, JustFab ES
Reply from JustFab España
Estimada María:
Gracias por su reseña.
No nos queda claro si ha tenido algún problema con la página, teniendo en cuenta la puntuación que puso. En tal caso, puede comunicarse con nuestro servicio de atención al cliente y se lo resuelven.
Un saludo
Daniela, JustFab ES
Amazing prices
1 October 2022
Reply from JustFab España
Hello Antuaneth:
Thank you for the comment. We are very happy that you find our prices amazing. We are lucky to have you on the page. Feel free to use your benefits and make more orders on the page.
Best regards,
Alex, JustFab ES
I feel deceived by the brand
I feel deceived by the brand. The discounts don't apply and I feel trapped by the system that takes money from our accounts. I have just bought something to get rid of you. I want to cancel my account. I don't want to be part of the program anymore!
1 October 2022
Reply from JustFab España
Dear Andreá:
We are very sorry that you feel that way and we have to tell you that on our site you are not obliged to buy at VIP prices or to be a VIP member.
All terms of use are explained, so you can always be informed before purchasing.
The VIP program has no permanence and you can contact us whenever you want.
Best,
Caren JF ES.
HI MY EXPERIENCE
Was everything okay. I'm waiting to check if it's a fair enterprise.
30 September 2022
Reply from JustFab España
Hello Nerea:
Thank you for the review. We are happy that you everything was fine. We hope that you will be satisfied with the order that you have made. Feel free to make some more orders on the page and gain reward points.
Best regards,
Alex, JustFab ES
Very confortable and easy
29 September 2022
Reply from JustFab España
Hello Rebeca:
Thank you for the review. We are happy that you find our products comfortable. We made it easy on the page to make an order because we want our clients to enjoy while making them. Likewise, we invite you to check the page and use your benefits, and if you need help, just contact our customer service by chat, call, email or social media. It will be a pleasure to assist you.
Best regards,
Alex, JustFab ES
Reply from JustFab España
Dear Andrea:
We really appreciate your feedback and we are glad to know that the use of the page has been easy.
We look forward to hearing your opinion once you receive your new products.
Best regards,
Cristina JF ES
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.