9 June 2026 update: Just Generators contacted to say there was an error on their website and have therefore offered a full refund, which should arrive in the next few days. As they have re... See more
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Good sales support. My generator arrived (Scottish Highlands) well packaged up and non the worse for its long journey. The handles and wheels were fitted on. I cannot wait for the next power cut!
Company replied
I needed a suitcase style generator to charge batteries and hoover etc. on my touring caravan while parked up over the winter. I wanted one that was quiet and reliable, so opted for the Loncin 3000i.... See more
Company replied
Placed an on line order which was delivered quickly. Tracking information and courier kept us well informed of when it would be delivered. We ordered a showroom demo model. It came well packaged, alre... See more
Company replied
Company details
Written by the company
We are proud to be able to bring to you the best quality generators, water pumps and other power equipment that are available today. We have been supplying power equipment from our base on the North Norfolk Coast since 1965. If you need some advice about which product is best for your needs, just call our friendly and helpful sales team on 01263 820202 (Mon-Friday 8.30am - 5.00pm, excluding Christmas & bank holidays). With a wealth of experience and expert knowledge about all the products we sell, they can answer your questions quickly, accurately and reliably. You should then have a much clearer picture about which product is right for your specific needs.
Contact info
Britons Lane, NR26 8TS, Sheringham, United Kingdom
- 01263 820202
- support@justgenerators.co.uk
- justgenerators.co.uk
4.6
Excellent
427 reviews
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Very quick and efficient service
26 March 2022
Reply from Just Generators
Hi Andrew,
Thank you for leaving us a 5 star review and some feedback. It sounds like everything went well for you, which is great news.
Kind regards,
Helen
Just Generators.
No problems with the generator
No problems with the generator. Delivery driver bad attitude.
24 March 2022
Reply from Just Generators
Hi Anthony,
Many thanks for your feedback. It's great to hear that your generator is working well for you. I can only apologise for the attitude of the delivery driver - its such a shame as we usually get such great feedback about them, but I will raise this with the general manager. Many thanks for letting us know.
Kind regards,
Helen
Just Generators.
Absolute Disaster - Still no ITEM
Absolute Disaster! I haven't even received my generator yet! I have no delivery information of any sort! If my machine ever arrives I will never use this company again! Thus is my second messed up delivery from this company!
19 March 2022
Reply from Just Generators
Hi Robert
I am really sorry to hear this, until this review arrived it had not been brought to our attention that this delivery had not arrived, apologies. I have asked serious questions with our couriers and will call you now to discuss in person.
Kind regards, Stuart
Just Generators
Speedy delivery
I would prefer ALL suppliers, especially in these times, to declare where their products are sourced. The one I bought was from China. IF this had been detailed then people could make up their own minds about it. Also the same model (different badging) was available elsewhere with wheels and handles more than £20 cheaper.
Don't be frightened of giving MORE information. It will improve customerrs trust and therefore increase sales.
The delivery was exceptionally quick. So 5 stars for that aspect.
10 March 2022
Reply from Just Generators
Hi Mr & Mrs Kirk
Thank you for your feedback and the 5* for the service but we are a little confused as to why the country of origin means so much to you? Huge amounts of everyday products we rely on are sourced from China and the generator you purchased is from one of the largest and most reputable manufacturers of this type of product, we think round of applause to them for having good stocks of products available for purchase when global logistics are so very difficult currently.
Kind regards, Stuart
Just Generators
Really helpful and got me just what I…
Really helpful and got me just what I needed - excellent service!
9 March 2022
Reply from Just Generators
Hi Lynne,
It's great to hear that the team were helpful and that we were able to supply you with the product that was just what you needed. Thank you for your kind feedback and 5 star review.
Kind regards,
Helen
Just Generators.
Champion 92001i Generator
Prompt delivery. Checked stock was in on web chat before ordering. Great service. Thanks
8 March 2022
Reply from Just Generators
Hi Alex,
Thanks for the 5 star review, most appreciated. Glad you were able to get the info you needed from our webchat team - we certainly feel that it's a useful and quick way to get information to our customers.
Glad to hear that your Champion arrived on time, we wish you all the best with it!
Kind regards,
Helen
Just Generators.
Pramac ES8000 Generator
The generator has a long run fuel tank and with a Honda GX390 engine is a really good machine, very well built and easy to start. It takes to persons to lift so siting is a consideration when setting it up.
7 March 2022
Reply from Just Generators
Hi Tim,
Many thanks for your detailed feedback, it's really useful to us. We appreciate the 5 stars too - thank you! Glad you found your new generator to be well built and that it starts well too.
We do hope that siting it was not too much hassle for you, they are indeed heavy and well built machines, so we agree that this is an important consideration when purchasing.
Kind regards,
Helen
Just Generators.
Speedy delivery and efficient back-up
Just Generators provide speedy delivery and a very efficient back-up service. My Honda EU22i had an idling problem and they arranged to have it collected very promptly and returned it working perfectly.
2 March 2022
Reply from Just Generators
Hi James,
Many thanks for your feedback. It's great to hear that we provided you with such a good service and that your Honda is working as it should.
Kind regards,
Helen
Just Generators.
My generator
Helpful and very knowledge staff. Good product exactly as described. Good fast service.
26 February 2022
Reply from Just Generators
Hi Michael,
Many thanks for your kind feedback. It's great to hear that our staff were so helpful to you and that your new product is exactly what you wanted. Please remember we are on hand should you have any issues with it as we're more than happy to help.
Kind regards,
Helen
Just Generators.
Very disappointing service & support
Having initially had great service from Just Generators, I am afraid it has all gone horribly wrong. My Hyundai generator has had to be sent back (just 3 months old) for repairs & I will be without it for some time. I have had to hire a generator to replace it (as I cannot run my business without it) and Just Generators have said there is nothing they can do to help. We are a brand new business, just starting out, sales are still low at this point and expenditure high due to start up costs. This additional expense is tough to take right now and it is so so disappointing when you have spent a considerable sum with an organisation for them to be so un-supportive and lacking in customer service follow up
23 February 2022
Unprompted review
Reply from Just Generators
Hi Steve
We are very sorry to hear of issues you are facing and do sincerely sympathise as we have stated in the correspondence that has crossed over in the time this review has been placed.
Unfortunately, like all other the suppliers out there compensation is not an option but we have offered all the assistance we can with a view to getting a speedy resolution to the problem and have guided you towards the people that can deal with the problem under the manufacturers warranty which again is standard practise.
We are sorry that you feel we have let you down but again as we have stated will continue to do all we can to help.
Kind regards, Stuart
Just Generators
Brilliant service from Just Generators
Brilliant service from Just Generators. Incredibly helpful throughout and very fast delivery.
17 February 2022
Reply from Just Generators
Hi Mrs Thomas,
Thank you for your kind feedback. It's great to hear our team were so helpful and that you received a brilliant service from us. We wish you all the best with your new generator.
Kind regards,
Helen
Just Generators.
Reply from Just Generators
Hi Julian,
Many thanks for your feedback and for leaving us a 5 star review. It's great to hear that your item arrived quickly.
Kind regards,
Helen
Just Generators.
Good company to deal with
Good company to deal with, slight issue with delivery to an IV postcode, but rectified by the company.
16 February 2022
Reply from Just Generators
Hi Stefan,
It's good to know that we sorted out your delivery and that you feel we are a good company to deal with.
Kind regards,
Helen
Just Generators.
Excellent customer service
14 February 2022
Reply from Just Generators
Hi there,
Many thanks for your 5 star review and feedback. It's good to know that you received an excellent customer service experience from us her at Just Generators.
Kind regards,
Helen
Just Generators.
Reply from Just Generators
Hi Tom,
Many thanks for your 5 star review and feedback, its good to know your item arrived on time and that we provided you with a good service.
Kind regards,
Helen
Just Generators.
Generator supplied well packaged and on…
Generator supplied well packaged and on time
10 February 2022
Reply from Just Generators
Hi Bob,
Many thanks for your 5 star review and feedback. It's great to hear your item arrived on time and that it was well packaged.
Kind regards,
Helen
Just Generators.
Excellent customer service
Excellent customer service, quick delivery and great communication. Can't fault them
6 February 2022
Reply from Just Generators
Hi Caron,
Thank you so much for your kind feedback and our 5 star review. I am so pleased to read that you've rated our customer service as excellent as we really do try to provide an outstanding service to our customers. We wish you all the best with your new generator.
Kind regards,
Helen
Just Generators.
Appalling aftersales service.
Appalling aftersales service.
Generator developed fault. Took a month to collect it.
Customer service agent aggressive in tone.
24 January 2022
Unprompted review
Reply from Just Generators
Hi Karen
We are sorry that you feel this way following the recent fault you reported. This has now been diagnosed and repaired by the manufacturer but unfortunately the fault was not deemed to be warrantable as detailed in the report that was sent over to you.
Kind regards
Just Generators
Reply from Just Generators
Hi Nick,
Thank you for your 5 star rating and feedback. I am glad to read that everything went well and that we kept you updated.
Kind regards,
Helen
Just Generators.
When the generator arrived there was…
When the generator arrived there was cosmetic damage to the rear of the machine. There was no instruction manual or warranty paperwork with the generator so I emailed Just Generators ten days ago to ask them to send it to me. I am still waiting for their response.
14 January 2022
Reply from Just Generators
Hi Andrew
We are very sorry to hear this and having investigated at this end we can find no email alerting us to the problem, we have now set up a support ticket for you and one of our Aftersales team will be in touch very soon to help resolve this matter.
Apologies for the inconvenience caused and if we can help further in the meantime please do not hesitate to contact us again.
Kind regards, Stuart
Just Generators
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