Originally there was a problem finding us a suitable twin room, but after phoning they promised to try to sort it and would ring us back. This Booking did after the hotel had been contacted and ever... See more
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Review summary
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A comfortable coach, driven by a gentleman Mason. A reliable group of fellow travellers, never late for the coach to leave at the requested time. The places we visited were ideal. also the free tim... See more
Company replied
Just Go staff were very helpful and understanding and a lot of patience when we were booking. I tried on line and got into difficulty. Rang their number and got a very helpful member of staff who help... See more
First time booking through your company Will was very friendly and helpful He made things very clear and made the Booking Experience pleasant and simple Very much prefer booking holidays over th... See more
Company details
- #122 of 146 best companies in Tour operator
- #13 of 23 best companies in Bus and coach company
- #7 of 8 best companies in Bus tour agency
- #180 of 206 best companies in Travel agent
About Just Go Holidays
Written by the company
Just Go! Holidays is one of the UK’s leading coach holiday operators, specialising in great value tours to every corner of England, Scotland, Wales, Ireland, continental Europe and further afield.
To reflect the growing diversity of our customers, we offer a huge variety of holidays, whether our customers want to relax by the sea, explore the countryside or experience a bit of European culture.
From our Super Value short weekend breaks to longer, more leisurely tours, we aim to have a suitable tour to cater for all tastes.
We also offer a range of fully escorted tours with flights, such as our Star Value All-Inclusive and brand-new 'Jewels' collections. Go island hopping across the sparkling Aegean, soak up the sun in beautiful Croatia, delve into Portuguese culture or discover the charming isle of Crete. Or venture further afield to find sea turtles, river safaris, Buddhist temples and beautiful gardens in beautiful Sri Lanka.
We also offer increasingly popular Heritage tours, where we discover the vast cultural heritage enclosed within magnificent houses, spectacular castles, captivating museums, beautiful gardens and more.
The heritage theme continues throughout many of the UK breaks with trips on heritage steam locomotives, like the Flying Scotsman, barge trips on waterways and canals as well as visiting historic gardens.
Written by the company
- Easy journeys, handled properly
- We take care of the details so you don’t have to. From your local pickup to carefully planned routes and well-chosen hotels, everything is organised with clarity and care. Our drivers know these tours inside out, so you can relax knowing your journey is in safe hands.
Contact info
1st Floor, 111 High St, GL50 1DW, Cheltenham, United Kingdom
- 0333 234 2010
- customerservices@justgoholidays.com
- justgoholidays.com
4.4
Excellent
21k reviews
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Lovely booking staff
Lovely booking staff, Imogen and Sadie. Nothing too much trouble. Did all I could ask. Very efficient.
26 August 2026
Reply from Just Go Holidays
Dear Ms Clifford-Jackson
We're so pleased to hear that our booking staff was lovely and efficient, and that they were able to assist you with everything you needed. Thank you for your kind feedback! Regards, Jani
Very Helpful for people with disabilities
Easy to book, helpful for requesting a ground floor or 1st floor room. Understanding the need to be near the front of the coach as I am on crutches. Gave me dates for all of the excursions on the trip I was booking. This is our 3rd trip with them in 12 months. May even look at having Christmas with 'Just Go'.
26 August 2026
Reply from Just Go Holidays
Dear Mrs Clark,
We are so pleased to hear about your positive booking experience and that our team was helpful in accommodating your needs for a ground floor room and proximity to the coach. It's wonderful to know this is your third trip with us, and we truly appreciate your loyalty. We look forward to potentially celebrating Christmas with you too! Regards, Jani
Easy to book
21 August 2026
Reply from Just Go Holidays
Dear Mrs Barnes,
Thank you for your feedback! We’re pleased to hear you found the booking process easy and straightforward. We really appreciate you taking the time to share your experience with us.
Regards, Jani
Easy to get through to a very helpful…
Easy to get through to a very helpful customer advisor. Straightforward conversation, answered 2 extra questions I had, and paid easily.
28 August 2026
Reply from Just Go Holidays
Hi Katharine,
We're delighted to hear that you found it easy to connect with a helpful advisor and that your conversation was straightforward. It's great that all your questions were answered and payment was easy! Regards, Jani
Staff lack basic understanding of pick up points…
I booked a holiday on the basis the pick up point was in my local town. I asked specifically that the pick up was Gillingham Dorset but when my confirmation details were sent the pick up point is in fact Gillingham Kent. This makes it unfeasible for me to go as the nearest pick up near to my home is an hour drive away. I am not impressed, especially when I asked for a refund and was told I couldn't have one but could only be transfered to a different holiday. I am currently awaiting the outcome of what I can be offered.
26 August 2026
Staff was very helpful in booking the…
Staff was very helpful in booking the holiday on phone. Excellent service.
21 August 2026
Reply from Just Go Holidays
Dear Mr Shah
We're so pleased to hear that our team was very helpful when you booked your holiday over the phone. Thank you for sharing your positive experience! Regards, Jani
Good holiday
The booking process was easy, our driver Matt was very kind, helpful and patient. The hotel is okay but the hotel staff were great. The whole experience met my expectations.
24 August 2026
Reply from Just Go Holidays
Dear Ms Cruz, We're so pleased to hear the booking process was easy and that our driver was kind, helpful, and patient. It's wonderful that the hotel staff made your experience great! Regards, Jani
Staff very polite and efficient
21 August 2026
Reply from Just Go Holidays
Hi Yvonne,
We appreciate you taking the time to share your positive experience. We are so happy to hear that our team was polite and efficient. Regards, Jani
It was really easy to book a holiday…
It was really easy to book a holiday the young man was most helpful and very polite booking process was easy and the holiday sounds like just what need after a full on bowls captain this year
28 August 2026
Reply from Just Go Holidays
Dear Mrs Jones
We're so pleased to hear that your booking experience was easy and that our team member was helpful and polite. We hope you have a wonderful and relaxing holiday after your busy year! Regards, Jani
Reply from Just Go Holidays
Hi Sandra
We're so pleased to hear that our staff was helpful in arranging your upcoming holiday. Thank you for your positive feedback! Regards, Jani
The whole experience was great
The whole experience was great. Saturday night at the Britannia Bolton was enhanced by the duo who played soul music and entertained us all evening.
26 August 2026
Reply from Just Go Holidays
Hi Cathie,
We're so pleased to hear you had such a great experience and that the soul music duo enhanced your Saturday night with their entertainment! We appreciate you sharing your feedback.
Regards, Jani
One of the best holiday experiences…
One of the best holiday experiences I've had booking. Our lady (Debbie) was so helpful and very knowledgeable, and she explained everything to us. I am old, and my hearing (I wear hearing aids!) isn't as good as it used to be. Also, my 'phone (like me is Old!) But Debbie was very kind and patient, and after my granddaughter intervened, - thankfully! - we managed to get the holiday booked. Many thanks to Debbie also. The review was only a Booking review; we haven't been on the holiday yet, so can not comment further. Hopefully, the holiday will be as good an experience as the booking was.
27 August 2026
Reply from Just Go Holidays
Dear Mrs Mouncer
Thank you for your lovely feedback! We’re so pleased to hear that Debbie was able to assist you and made the booking process a positive experience. We’ll be sure to pass your kind comments on to her. We hope you have a wonderful holiday!
Regards, Jani
Straight forward and efficient
Straight forward and efficient, and a very helpful booking Clerk.
27 August 2026
Reply from Just Go Holidays
Dear Mrs Flounders
We're so pleased to hear that your experience was straightforward and efficient, and that our booking agent was very helpful. Thank you for your positive feedback! Regards, Jani
Far too many pickups leading to…
Far too many pickups leading to extremely long journey.
Lots of coaches trying to drop at hotel at same time was chaos. Also only one lift working caused mayhem.
Kids running about hotel out of control.
20 August 2026
The rep was very helpful and informative
20 August 2026
Reply from Just Go Holidays
Hi Melanie, We are so pleased to hear that our representative was very helpful and informative. Thank you for sharing your positive feedback! Regards, Jani
The agent ( Nicola) was very helpful…
The agent ( Nicola) was very helpful and extremely patient by recalling me when required information was not at hand.
22 August 2026
Reply from Just Go Holidays
Hi Terry,
We appreciate your feedback! We're so glad to hear that our agent was very helpful and extremely patient, even recalling you when required information was not at hand.
Regards, Jani
The booking was great
The booking was great , and your colleague was very helpful, he explain everything, looking forward to the trip
27 August 2026
Reply from Just Go Holidays
Hi Sue
We're so pleased to hear that your booking experience was great and that our team member was very helpful in explaining everything. We hope you have a wonderful trip!
Regards, Jani
Reply from Just Go Holidays
Hi Marcia,
We are so pleased to hear that you had such a pleasant experience booking your holiday with us. Thank you for your wonderful feedback!
Regards, Jani
Booking by telephone
The lady that I spoke to was helpful, pleasant & we had a few laughs
27 August 2026
Reply from Just Go Holidays
Dear Mrs Sinclair
We are so pleased to hear that you had such a positive experience and enjoyed a few laughs with our team member! Thank you for your kind words.
Regards, Jani
Reply from Just Go Holidays
Hi Graham,
Thank you for your feedback! We’re pleased to hear you found the booking process easy and straightforward. We really appreciate you taking the time to share your experience with us.
Regards, Jani
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