Website refused to accept any of my details though I tried for several days. I phoned and a lovely helpful lady called Tendai sorted me out, she had to check we cd have a twin room not a double be... See more
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Review summary
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What people talk about most
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Booked by phone, I spoke to a lady called Kelly she was so lovely, helpful and efficient went through everything making sure I understood then asked me if I had any questions felt reassured booking wi... See more
Company replied
Whether it is for a long weekend or a week long holiday Just Go are very good value for the cost. The coaches are comfortable, the drivers are helpful and friendly and the hotels are pretty reasonabl... See more
Company replied
We had a super holiday as usual when using JustGo. Nothing was too much trouble for Damien our driver. The hotel was lovely and a really good choice of food offered.The room was clean and welcoming an... See more
Company replied
Company details
- #121 of 145 best companies in Tour operator
- #13 of 23 best companies in Bus and coach company
- #7 of 8 best companies in Bus tour agency
- #180 of 205 best companies in Travel agent
About Just Go Holidays
Written by the company
Just Go! Holidays is one of the UK’s leading coach holiday operators, specialising in great value tours to every corner of England, Scotland, Wales, Ireland, continental Europe and further afield.
To reflect the growing diversity of our customers, we offer a huge variety of holidays, whether our customers want to relax by the sea, explore the countryside or experience a bit of European culture.
From our Super Value short weekend breaks to longer, more leisurely tours, we aim to have a suitable tour to cater for all tastes.
We also offer a range of fully escorted tours with flights, such as our Star Value All-Inclusive and brand-new 'Jewels' collections. Go island hopping across the sparkling Aegean, soak up the sun in beautiful Croatia, delve into Portuguese culture or discover the charming isle of Crete. Or venture further afield to find sea turtles, river safaris, Buddhist temples and beautiful gardens in beautiful Sri Lanka.
We also offer increasingly popular Heritage tours, where we discover the vast cultural heritage enclosed within magnificent houses, spectacular castles, captivating museums, beautiful gardens and more.
The heritage theme continues throughout many of the UK breaks with trips on heritage steam locomotives, like the Flying Scotsman, barge trips on waterways and canals as well as visiting historic gardens.
Written by the company
- Easy journeys, handled properly
- We take care of the details so you don’t have to. From your local pickup to carefully planned routes and well-chosen hotels, everything is organised with clarity and care. Our drivers know these tours inside out, so you can relax knowing your journey is in safe hands.
Contact info
1st Floor, 111 High St, GL50 1DW, Cheltenham, United Kingdom
- 0333 234 2010
- customerservices@justgoholidays.com
- justgoholidays.com
4.4
Excellent
21k reviews
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Reply from Just Go Holidays
Hi Glenn, We're so happy you enjoyed our hotel and the tour! We appreciate your kind words. Regards, Jani
Debbie made my booking experience seem…
Debbie made my booking experience seem so easy; she was most helpful in all ways, especially with so many questions I needed to ask her. She was so patient and friendly ~ an asset to your company. Thank you.
30 August 2026
Reply from Just Go Holidays
Hi Barbara, We're so pleased to hear that your booking experience was easy and that our team member was helpful and patient. It's wonderful to know they answered all your questions and were friendly throughout. Regards, Jani
Efficiency help full
23 August 2026
Reply from Just Go Holidays
Hi Roger, Thank you for your feedback. We’re pleased to hear you found our service efficient and helpful. We really appreciate you taking the time to share your experience with us. Regards, Jani
Spoke to a decent guy on the phone
Spoke to a decent guy on the phone, aand he sorted within minutes. Your on line is not very good.
23 August 2026
Reply from Just Go Holidays
Hi Brian,
We're glad our team could assist you quickly. We appreciate your feedback regarding our online experience and will use it to make improvements. Regards, Jani
We both have been going abroad with…
We both have been going abroad with legger coach company's But its all about rushing people and their coach tour drivers are at least about as none helpful at all. So myself and my partner said let's give Just Go a chance and we must say your prices are more cheaper and its more of a local pick up point so we both looking forward too travelling with you and feel more comfortable with all we have read we both know we bee in good hands so here's too our future travelling with your friendly happy coach drivers and all your staff members Thank you for just been you
30 August 2026
Reply from Just Go Holidays
Dear Mrs Wilson, We're so pleased to hear you're looking forward to traveling with us and appreciate you giving us a chance! It's wonderful to know that our local pick-up points and pricing are appealing, and that you feel comfortable and in good hands. We strive to provide a friendly and happy experience for all our passengers. Regards, Jani
Very helpful lady on the phone.booking…
Very helpful lady on the phone.booking process all done efficiently.
30 August 2026
Reply from Just Go Holidays
Dear Mrs King, We're so pleased to hear that your booking process was efficient and that you found our team member helpful. Thank you for your positive feedback! Regards, Jani
Everything was fine
Everything was fine. Ran to time plan more or less
Coach driver was amazing He was very helpful and full of useful information
19 August 2026
Reply from Just Go Holidays
Dear Mrs Madeley, We're so pleased to hear that everything ran smoothly and that you found your coach driver to be amazing, helpful, and full of useful information. Regards, Jani
Reply from Just Go Holidays
Dear Mr Moss We appreciate you taking the time to share your experience with us. We are glad we could assist with your booking. Regards, Jani
I booked on the phone and the person at…
I booked on the phone and the person at the other end was polite, helpful, and well informed.
30 August 2026
Reply from Just Go Holidays
Hi Sue, We're delighted to hear that your phone booking experience was positive and that our team member was polite, helpful, and well-informed. Thank you for your kind feedback! Regards, Jani
Reply from Just Go Holidays
Hi Kathy, We're so glad to hear that our team member was very helpful with your booking. Thank you for your positive feedback! Regards, Jani
Just Go for a GREAT holiday
Efficient friendly lady answered the phone and dealt with my booking very quickly. Details were straightforward. We were really pleased.
28 August 2026
Reply from Just Go Holidays
Dear Mr Hilton, We're so pleased to hear that our team member was efficient and friendly, and that your booking was handled quickly and straightforwardly. It's wonderful to know you were really pleased! Regards, Jani
Your representative was very helpful…
Your representative was very helpful and made our booking efficiently. We booked then cancelled and rebooked Monday to Wednesday instead of Thursday to Saturday.
23 August 2026
Reply from Just Go Holidays
Hi Shirley, We're so pleased to hear that our representative provided helpful and efficient service, even with the changes to your booking. We appreciate you taking the time to share your positive experience! Regards, Jani
Booking the holiday was incredibly…
Booking the holiday was incredibly quick and easy, with a very pleasant lady called Lynn.
There was only minimal delay before getting through.
30 August 2026
Reply from Just Go Holidays
Hi Frank, We are so pleased to hear that booking your holiday was incredibly quick and easy. It's wonderful to know that our team member was pleasant and that you experienced only a minimal delay. Regards, Jani
Although I had an extremely long wait…
Although I had an extremely long wait in the phone queue it was well worth it to speak to an advisor who answered our booking questions and booked our holiday.
We much prefer booking this way.
30 August 2026
Reply from Just Go Holidays
Hi Aster, We're so pleased to hear that speaking with an advisor made your booking experience worthwhile and that you prefer this method. We appreciate your patience. Regards, Jani
Supplement £15 😡
Not very happy in the advert my town was the first pick up to be told by the agent. It will be a £15 supplement on each passenger. I asked the question why And was told that’s how it is. I wonder if I’ve told him the last pickup point he would still have said it’s a £15 supplement.
30 August 2026
Reply from Just Go Holidays
Dear Mr Anthony, We're so happy to hear that our communication was fantastic throughout your experience with us. Thank you for your wonderful feedback! Regards, Jani
Lovely island, great trip.
Although it was a 17 hour coach journey from the south coast, the trip went very smoothly. Relay driver was early and very friendly. Tour driver was excellent, Alan, his first solo trip and he made it fun for us. He was very organised with the excursions and he had done his homework about the Isle of Man. Alan made himself available to all travellers when needed. Hotel was good, staff were friendly and meals were lovely. I would recommend this trip but I would fly over next time.
15 August 2026
Reply from Just Go Holidays
Hi Elizabeth
We're delighted to hear that your coach journey was smooth and that our drivers were friendly and excellent. It's wonderful that the hotel, staff, and meals contributed to a lovely trip. Thank you for your recommendation! Regards, Jani
Beautifying black forest experience whilst on the phone was…
My experience whilst on the phone was very good, the staff were very helpful and friendly, and made me feel at ease whilst making my own choices
29 August 2026
Reply from Just Go Holidays
Hi Adrian, We are so pleased to hear that your phone experience was very good and that our staff were helpful and friendly, making you feel at ease. Regards, Jani
No fuss booking
The lady (Debbie), who booked our holiday for us was patient, friendly and very helpful. She repeated everything to make sure there were no mistakes.
20 August 2026
Reply from Just Go Holidays
Hi Anon, We're so pleased to hear that our colleague was patient, friendly, and very helpful with your holiday booking. It's great to know that everything was thoroughly checked to avoid any mistakes. Regards, Jani
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