Just Hot Tubs Reviews 658

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Service carried out by the engineer was beyond reproach. He talked us through what work he would be carrying out in an articulate and very knowledgable manner. In addition, he explained the methods in... See more

Rated 5 out of 5 stars

Keiron arrived at the appointed time and without hesitation got straight down to the task of Gold Servicing my hot tub. He kept me updated and explained things as he progressed. Notwithstanding that... See more

Rated 5 out of 5 stars

Very pleased with chap who carried out service-very thorough and took time to explain any questions we had. Disappointed to find there was a fault with the wiring which should have been sorted on last... See more

Rated 5 out of 5 stars

Love our hot tub. Not got a bad word to say about 'Just Hot Tubs' from ordering and delivery to present day. A few teething issues but service department always very plesant, knowledgeable and help... See more

Company replied

Company details

  1. Hot Tub Shop

Written by the company

We are an established hot tub retailer with almost 20 years of expertise helping our customers find their perfect hot tub. Shop online or come and see us to get a closer look at our extensive range of hot tubs on offer. All of our hot tubs come with free delivery and installation and most include 0% finance options to get you going with your new lifestyle as soon as possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

658 reviews

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Rated 5 out of 5 stars

Fabulous service from Russell Jones at…

Fabulous service from Russell Jones at Hare Hatch Reading. We went in for some advice as we are novices and Russell took time to explain how to care and maintain our tub. He was very knowledgeable about all the chemicals etc and gave clear instructions on cleaning and caring for our tub. Would definitely recommend you go along and speak to Russell if you are thinking of purchasing a hot tub .

8 June 2023
Unprompted review
Rated 5 out of 5 stars

Fixed problems and very good service.

Diagnosed an initial problem with a heater. Found a second disconnected heater from previous owner. Fitted replacement heaters and conducted a full service. Very thorough professional work with good advice on how to best manage operations moving forward. Would highly recoomend.

31 May 2023
Unprompted review
Rated 5 out of 5 stars

Service with a smile

Charlie came to-day to service our lovely hot Tub. We were notified that he would be arriving earlier if convenient which was ideal for us.
Charlie was polite, cheerful, knowledgeable and efficient, a pleasure to have him at our home.
The service was carried out thoroughly and Charlie left with a promise to be in touch with us regarding a cheaper way of heating the hot tub.
Pleased we chose Just Hot Tubs.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The man turned up on time and he was very friendly. I asked him a few questions regarding the service and the bluetooth which he answered in great detail. I was very happy with the service that he provided, thank you.

15 May 2023
Unprompted review
Rated 5 out of 5 stars

Gold Hot Tub Service

Josh, the hot tub engineer, arrived at the appointed time to carry out a Gold Spa service. He is a very knowledgeable and friendly man with years of experience. The task was carried out in a most professional manner and I couldn’t be happier with the result. Thank you Josh and Just Hot Tubs.

10 May 2023
Unprompted review
Rated 5 out of 5 stars

Charlie was knowledgeable and friendly

Charlie was knowledgeable and friendly. A thorough and good job done.

27 March 2023
Unprompted review
Just Hot Tubs logo

Reply from Just Hot Tubs

Hello Claire! Thank you for taking the time to leave us a review and for your kind comments regarding our staff memeber, I will make sure these are passed on. If we can assist further, please let us know :)

Rated 5 out of 5 stars

Just hot tubs - Scott

Scott arrived to service our hot tub today. He was very friendly, efficient and could answer all our questions. He repaired a loose strap and side panel and was thoughly charming. A great job as always by Just Hot Tubs, would definitely recommend.

27 March 2023
Unprompted review
Just Hot Tubs logo

Reply from Just Hot Tubs

Hello Penny! Thank you for taking the time to leave us a 5* review and for your lovely comments regarding our staff member, I will make sure these are passed on. Thank you again from everyone at Just Hot Tubs :)

Rated 5 out of 5 stars

Excellent service

Excellent service !
Reliable, friendly and done a good job

23 March 2023
Unprompted review
Just Hot Tubs logo

Reply from Just Hot Tubs

Hello! Thank you for taking the time to leave us a 5* review. If we can help in the future, please let us know :)

Rated 5 out of 5 stars

Scott has just serviced our hot tub

Scott has just serviced our hot tub. Fast efficient and a very friendly service. Thank you Scott.

6 March 2023
Unprompted review
Just Hot Tubs logo

Reply from Just Hot Tubs

Hello! Thank you for taking the time to leave us a 5* review and for your kind comments. If we can assist in the future, please let us know :)

Rated 4 out of 5 stars

Charles did the service on time very…

Charles did the service on time very pleasant and informative did an excellent job appreciated. Bit disappointed a new filter not included at the £price!

24 February 2023
Unprompted review
Just Hot Tubs logo

Reply from Just Hot Tubs

Hi Alan! Thank you for taking the time to leave us a review. I will make sure your feedback in regards to a filter is passed on to our team. If we can help in the future, please let us know :)

Rated 5 out of 5 stars

Just had our annual service by Scott

Just had our annual service by Scott , on time and a professional job , very good

20 February 2023
Unprompted review
Just Hot Tubs logo

Reply from Just Hot Tubs

Hi Dave! Thank you for taking the time to leave us a 5* review. If we can assist in the future, please let us know :)

Rated 5 out of 5 stars

Excellent service as always

I had an annual service on my hot tub today and was very impressed. Engineer arrived on time, very fast and efficient service, from emptying and refilling and cleaning all the components. My hot tub is gleaming, no mess left behind and will definitely be booking again next year for my annual service. Thank you 👍

9 February 2023
Unprompted review
Just Hot Tubs logo

Reply from Just Hot Tubs

Hello Deborah! Thank you for taking the time to leave us a review. We look forward to seeing you next year. Thank you again from everyone at Just Hot Tubs :)

Rated 5 out of 5 stars

Annual service with Scott

Annual service with Scott. Really helpful and did a fantastic job.

2 February 2023
Unprompted review
Just Hot Tubs logo

Reply from Just Hot Tubs

Hello Mr Brown! Thank you for taking the time to leave us a 5* review and for your kind comments about our technician, I will make sure these are passed on. Thank you again from everyone at Just Hot Tubs :)

Rated 5 out of 5 stars

Hot Tub service

Just had first service on hot tub carried out by Scott. Great service, friendly clean, tidy and efficient. Highly recommend.

26 January 2023
Unprompted review
Just Hot Tubs logo

Reply from Just Hot Tubs

Hi Teresa! Thank you for taking the time to leave us a review and for recommending our services. If we can assist you in the future, please let us know :)

Rated 5 out of 5 stars

Very efficient service

We had an annual service in December 2022, our first one, and Scott was excellent. He was very efficient, really polite and friendly, and completed in good time to a high standard. Send him next time!

20 December 2022
Unprompted review
Just Hot Tubs logo

Reply from Just Hot Tubs

Hi Dan and Claire! Thank you for taking the time to leave us a review. I will make sure you kind comments are passed onto our staff member. If we can help in the future, please let us know :)

Rated 5 out of 5 stars

My hot tub engineer (Scott)

My hot tub engineer (Scott), conducted my quarterly service today and was as thorough and professional as always. Top quality service every time!

16 January 2023
Unprompted review
Just Hot Tubs logo

Reply from Just Hot Tubs

Hi Charles! Thank you for taking the time to leave us a review and for your kind words. If we can assist you in the future, please let us know :)

Rated 5 out of 5 stars

Annual Service of my BeWell Hot Tub

This was the annual Service of my Hot Tub. Scott was prompt, pleasant and everso efficient with his work. He was celan and tidy and leaving the area where he was working spotless. Scott also gave me additional maintenance advice with regrads to my settings to manage the Hot tub in these testing times with the Energy situation we find ourselves in. Tio Marks from me as a result

10 January 2023
Unprompted review
Just Hot Tubs logo

Reply from Just Hot Tubs

Hello Floyd! Thank you for taking the time to leave us a review. I will make sure you kind comments are passed onto our technician. If we can help in the future, please let us know :)

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