Just Kendall 

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See what reviewers are saying

Rated 4 out of 5 stars

Order arrived within a few days very pleased with everything fit lovely. Apart from a crochet cover up trouser Co ord set that was far too big very disappointed in the sizing as it said model was 5ft... See more

Company replied

Rated 1 out of 5 stars

Don’t order! Still haven’t received a confirmation email although money has been taken from my account. Emailed multiple times with no response as of yet, and DM on instagram no response. Order with n... See more

Rated 5 out of 5 stars

A friend recently recommended This site to me when I was at a loss of what to get my girlfriend for her birthday. Once ordered, my item was shipped within 2 hours and but I received a tracking number... See more

Company replied

Rated 5 out of 5 stars

A caring company! When i first purchased from these small problem, but they resolved it immediately. I have since purchased 2 x stunning Christmas dresses and a beautiful blazer. Customer service ex... See more

Company replied

Company details

  1. Clothing Shop

Written by the company

Shop the hottest women's clothing at Just Kendall. From sassy casual to glamorous evening wear. We've got you covered..


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t order from this company

Don’t order! Still haven’t received a confirmation email although money has been taken from my account. Emailed multiple times with no response as of yet, and DM on instagram no response. Order with next day delivery and still hasn’t arrived.

6 March 2024
Unprompted review
Rated 1 out of 5 stars

Poor and rude service

Parcel was left open to the middle of the street over the Christmas period and they refused to do anything to help, basically calling me a liar. I had to repeatedly ask them to open an investigation with the courier to which, they refused at first then said they would but then just stopped replying my emails and DMs.

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely love this company so much…

Absolutely love this company so much their clothes are to such a high quality and they always fit me perfectly i really struggle as a slim girl to find things that fit perfect but they always do and look amazing!!!🩷

20 January 2024
Rated 5 out of 5 stars

Favourite brand!

JustKendall has got to be one of my favourite places to shop! The clothes are amazing material & i just love the way they fit me.

It is a small business that I cant wait to see on rails in big retail shops one day! Bring on the summer collection !

27 December 2023
Rated 5 out of 5 stars

Great brand

Ordered a lovely dress but didn’t decide to keep it. Delivery was fast and so was the refund process. I’ve followed the brand since they started but have only just ordered something and would definitely order again.

29 November 2023
Rated 5 out of 5 stars

Great quality dress

Arrived quickly, the quality and fit was perfect so pleased with the dress and got lots of lovely comments when I wore it people wanting to know where its from. 10/10 👍

29 October 2023
Rated 1 out of 5 stars

Not as pictured

I was so excited to get this new item. I ordered according to the size chart and actually ordered 2 bras as I found them really pretty. I was so disappointed when I tried this on and it was almost 2 sizes too small. The material was like that from a dollar store. It had no support whatsoever. Of course, they refused to exchange or refund. They offered a 40% discount on my next order. Like I would ever order again. Do not order from here. They know they sell inferior products as the price keeps going down.
I've tried dealing with customer service and they said there are no returns accepted or exchanges.
My order number is: KEND-67284

31 August 2023
Unprompted review
Just Kendall logo

Reply from Just Kendall

Hi Catherine,

We're so sorry to hear how disappointed you are with your recent purchase with us. We've tried to take a look into your order with the name you've provided on your review but we can't find any orders with your name.

Please could you provide us with your order number by either updating your review or sending an email to info@justkendall.com and someone will be happy to help resolve any issues you have.

Kind regards,
Just Kendall x

Rated 2 out of 5 stars

Item far too big

Item far too big. Website indicates clothing would fit size 10 however I would say it’s more 12/14. Unable to rerun as item of clothing was in the sale.

6 September 2023
Just Kendall logo

Reply from Just Kendall

Hi Stacey,

Thank you for your review.

All items which are 50% or more off are classed as final sale items and we do not offer refunds on these, we ask customers to agree to our policies before purchasing by ticking a box at the checkout.

We can see your item was originally £35.00 and has been discounted to £10.00 in our summer sale. We are more than happy for you to return your item back to us for a store credit voucher for you to spend online.

For more information on our returns policy and how to return an item please follow this link - www.justkendall.com/howtoreturn

Kind regards,
Just Kendall x

Rated 1 out of 5 stars

Do not recommend

Returned parcel that was LATE, told me they’re refund postage a week ago now claiming they’re not going to bother. Clothes a lot cheaper tack than online pics proceed. Parcel was signed for a week ago and not even an email to say a refund will be processed. Scam and wouldn’t waste my time ordering from here.

10 August 2023
Unprompted review
Just Kendall logo

Reply from Just Kendall

Hi Nicole,

I've looked into our chat with you via instagram DM, I can see you placed an order to NI (Northern Ireland). As stated on our website we do not offer next day delivery to NI via DPD, our quickest option is 2 working days. I can see you received your order on the 2nd working day.

That's quite a bold statement to claim our company is a scam, we've processed over 60,000 orders online, have been running for 5 years and are rated 4.4/5 on Trust Pilot. We can tell you're frustrated but to say we're a scam is ridiculous.

In regards to your return, we explained via DM it can take 3-5 working days to process and refund your unwanted items. Your return was processed and refunded on the 5th working day, the same day you posted this review.

Never once in any message or email did you complain about the quality of items you received, only once you left us a negative review which seems you've said that more out of frustration than actually having any truth behind it.

Your return was refunded yesterday. Card refunds can take 5-10 days to clear into your account, we usually find they arrive a lot quicker than this (2-3 days) but it all depends on who you bank with.

Kind regards,
Just Kendall

Rated 5 out of 5 stars

Ordered loads from this website order…

Ordered loads from this website order always comes quick an havent has any issues with orders or refunds !
Thankyou just Kendall :))

28 July 2023
Just Kendall logo

Reply from Just Kendall

Thanks so much for the great review xx

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