We were connected with Lyndon Beadle from Just Move In to help sort out our energy bill transfers and other utilities. He has been very patient throughout the whole process and took the time to ex... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our conversation with Nadia was very informative and transparent. She talked us through the whole process of setting up payments for our bills and eased a lot of pressure that was piling up prio... See more
Company replied
So pleased with the service I had from Daryl. It took all the anxiety out of setting up utilities, broadband and council tax for my new home. One relatively quick call sorted it all out! Daryl is know... See more
Company replied
So there I was sat at home, all disabled n that. Feeling completely overwhelmed until out of nowhere, ray burst into my life like his namesake in the dark. Courteous, polite, helpful. Three powerful a... See more
Company replied
Company details
- Housing utility company
- Energy supplier
- Home Insurance Agency
- Removals Service
- Phone and internet services
- Price comparison site
Written by the company
Just Move In is the Home Move Platform. Our mission is to simplify the way people move home by streamlining dozens of essential services into one interaction. From council tax and broadband, to removals and energy, we're here to save people time, hassle, and money, We also provide Utilities and Void Energy Management to hundreds of property partners, saving them hundreds of hours each year.
Contact info
The Echo, 18 Albert Road, BH1 1BZ, Bournemouth, United Kingdom
- 01202 022 448
- move@justmovein.com
- justmovein.com
4.9
Excellent
4k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Spoke with Lyndon and he offered us a…
Spoke with Lyndon and he offered us a great deal for our new home. Very polite and efficient with great explanations of the company. Would recommend to a friend.
15 May 2026
Unprompted review
Reply from Just Move In
Dear Sheyanne,
Thank you for your kind feedback. We are pleased to hear that the process felt efficient and well explained while arranging services for your new home.
It is especially great to know that Lyndon provided clear guidance and helpful support throughout your experience. We appreciate your recommendation and thank you for taking the time to leave a review.
Kind regards,
Danielle
Really lovely staff and really helpful
Really lovely staff and really helpful
15 May 2026
Unprompted review
Reply from Just Move In
Dear Mohammadali,
Thank you for your review. We are pleased to hear that you found the team both helpful and supportive throughout your experience.
Providing friendly and reliable assistance is something we always strive for, so we appreciate you taking the time to share your feedback.
Kind regards,
Danielle
Professional and efficient
Lyndon was very professional and efficient. Called when they said they would. Explained everything in plain English and was very patient. A great service at a busy and stressful time. 5 stars to Lyndon and justmovein.com ⭐️⭐️⭐️⭐️⭐️
14 May 2026
Unprompted review
Reply from Just Move In
Dear Jane,
Thank you for your thoughtful review. We are delighted to hear that the service felt professional, reliable and supportive during what can often be a very busy time.
It is especially wonderful to know that Lyndon took the time to explain everything clearly and patiently throughout the process. We truly appreciate your kind words and your recommendation.
Kind regards,
Danielle
Reply from Just Move In
Hi There,
Thank you for your review. We are pleased to hear that you found the service prompt and efficient throughout your experience.
It is especially great to know that Will was able to assist you during the process. We appreciate you taking the time to share your feedback.
Kind regards,
Danielle
Excellent work from Ray
Excellent work from Ray made it easy to understand and was very friendly
14 May 2026
Unprompted review
Reply from Just Move In
Dear John,
Thank you for your kind review. We are pleased to hear that everything was explained clearly and that the process felt straightforward and easy to follow.
It is especially great to know that Ray provided such friendly and supportive assistance throughout your experience. We appreciate you taking the time to share your feedback.
Kind regards,
Danielle
Spoke to lyndon he was brilliant and…
Spoke to lyndon he was brilliant and helped us out with every all in one go .highly recommended
14 May 2026
Unprompted review
Reply from Just Move In
Dear Teresa,
Thank you for your lovely feedback. We are delighted to hear that everything was handled smoothly and efficiently in one go, helping to make the process easier for you.
It is especially wonderful to know that Lyndon provided such helpful support throughout. Your recommendation is greatly appreciated.
Kind regards,
Danielle
Very nice and helpful lad
Very nice and helpful lad. Efficient with the recommendations as well.
14 May 2026
Unprompted review
Reply from Just Move In
Dear Yaseer,
Thank you for your review. We are pleased to hear that you found the support helpful and the recommendations useful throughout your experience.
Providing friendly and efficient guidance is something we always aim for, so we appreciate you taking the time to share your feedback.
Kind regards,
Danielle
Cameron was really friendly and…
Cameron was really friendly and explained the details of the process thoroughly and clearly. Great service and hassle free.
13 May 2026
Unprompted review
Reply from Just Move In
Dear Laura,
Thank you for your kind review. We are pleased to hear that the process felt clear, straightforward and hassle free from start to finish.
It is especially great to know that Cameron provided such friendly and thorough support throughout your experience. We appreciate you taking the time to share your feedback.
Kind regards,
Danielle
An excellent app that made moving in…
An excellent app that made moving in very smooth and stress free. Daryl was great and talked me through everything and helped me get set up very quickly. This was much appreciated as this is my first property purchase.
13 May 2026
Unprompted review
Reply from Just Move In
Dear Helen,
Thank you for your thoughtful review. We are delighted to hear that the service helped make your move into your first property feel smoother and less stressful during such an important milestone.
It is especially lovely to know that Daryl guided you through everything clearly and helped get everything arranged quickly. We appreciate you taking the time to share your experience and wish you all the best in your new home.
Kind regards,
Danielle
Ray is a legend!
Ray was absolutely amazing!
He explained everything throughly and made the move in process so much easier and most importantly pleasant.
Definitely would recommend the company and hope you have a chance to be guided by him!!
11 May 2026
Unprompted review
Reply from Just Move In
Dear Ainara,
Thank you for your lovely review. We are delighted to hear that your experience felt both smooth and enjoyable during what can often be a stressful time.
It is especially wonderful to know that Ray provided such thorough and supportive guidance throughout the process. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback.
Kind regards,
Danielle
It was such a relief
It was such a relief, to get the utilities all set up, in just one phone call. Cameron, was extremely helpful. I throughly recommend, it really safes so much time and hassle searching for the best deals. Extra bonus we got lots of discount
12 May 2026
Unprompted review
Reply from Just Move In
Dear Anne,
Thank you for your thoughtful feedback. We are so pleased to hear that having everything arranged in one call helped make the process feel far less stressful and time-consuming.
It is especially great to know that Cameron provided such helpful support while guiding you through the available options and offers. We appreciate your recommendation and are glad the experience made your move a little easier.
Kind regards,
Danielle
Very helpful chat with Will
12 May 2026
Unprompted review
Reply from Just Move In
Dear Adam,
Thank you for your review. We are pleased to hear that you found your conversation helpful and informative throughout the process.
It is especially lovely to know that Will was able to provide clear and supportive assistance. We appreciate you taking the time to share your feedback.
Kind regards,
Danielle
Easy and very helpful
Easy and very helpful. Explanation and information were very clear
12 May 2026
Unprompted review
Reply from Just Move In
Dear Emilie,
Thank you for your review. We are pleased to hear that you found the service both easy to use and helpful throughout your experience.
Making the moving process simpler and more manageable is exactly what we aim for, so we appreciate you taking the time to share your feedback.
Kind regards,
Danielle
Ray was very easy and pleasant to talk…
Ray was very easy and pleasant to talk to.
Good prices.
12 May 2026
Unprompted review
Reply from Just Move In
Hi there,
Thank you for your kind review. We are pleased to hear that your experience was both pleasant and straightforward, and that you were happy with the options available.
It is especially great to know that Ray made the process easy and comfortable throughout. We appreciate you taking the time to share your feedback.
Kind regards,
Danielle
Will was extremely helpful
Will was extremely helpful. Would definitely recommend if you’re moving as they pretty much sort everything out for you. Takes some weight off your shoulders. Thank you.
12 May 2026
Unprompted review
Reply from Just Move In
Dear Gabriela,
Thank you for your lovely feedback. We are delighted to hear that the service helped ease some of the pressure that can come with moving home and that everything felt well organised for you.
It is especially pleasing to know that Will provided such helpful support throughout the process. We truly appreciate your recommendation.
Kind regards,
Danielle
Reply from Just Move In
Dear Marguerite,
Thank you for your review. We are pleased to hear that you found the service helpful and supportive throughout your experience.
Providing clear and reliable assistance is something we always aim for, so we appreciate you taking the time to share your feedback.
Kind regards,
Danielle
Very helpful
Very helpful
Spoke to Will, very pleasant, explained everything clearly
11 May 2026
Unprompted review
Reply from Just Move In
Dear Vicki,
Thank you for your kind feedback. We are pleased to hear that you found the service helpful and that everything was explained clearly throughout your conversation.
It is especially great to know that Will provided such pleasant and supportive assistance. We appreciate you taking the time to share your experience.
Kind regards,
Danielle
Highly Recommend
Phil was amazing in his knowledge and so very helpful in answering my questions, highly recommend Just Move In!!!!
8 May 2026
Unprompted review
Reply from Just Move In
Dear Vanessa,
Thank you for your kind review. We are delighted to hear that you had such a positive experience and that your questions were answered clearly and thoroughly.
It is especially great to know that Phil provided knowledgeable and supportive guidance throughout. Your recommendation is very much appreciated.
Kind regards,
Danielle
Actively caused stress while claiming to do the opposite
I received a phone call today and a representative helped me switch electricity suppliers. It was only after the switch happened and a new account was set up that they realised I had to phone both new and old suppliers to inform them that my current meter is on a prepayment system and needed to be switched over. There would be a delay in doing this and the process of switching providers was not worth a potential saving a couple of pounds a month. After speaking to both providers several times I am now left waiting over the weekend to find out if I have 1, 2 or no suppliers. This is a matter of serious importance due to the fact that I have medical equipment that needs constant power or my health would deteriorate significantly. Unless an adequate resolution is found I will actively be going out of my way to tell people to avoid using this company. I was fine beforehand and only after using this service I am left extremely stressed and needing to do all of the work to rectify this by myself.
8 May 2026
Unprompted review
Reply from Just Move In
Dear Sam,
Thank you for taking the time to share your experience. We are very sorry to hear about the stress and concern this situation caused, particularly given the importance of maintaining a reliable electricity supply for your medical equipment. We completely understand why this would have been upsetting and appreciate you raising it with us.
Our intention is always to make the moving and switching process simpler and more manageable, so we are disappointed to hear that this was not your experience on this occasion. A member of our management team reached out to you over the weekend to assist further, and we hope a suitable resolution has been found. We appreciate your patience while this was being looked into and thank you again for bringing it to our attention.
Kind regards,
Danielle
Very experienced member of staff
Very experienced member of staff, who was extremely helpful and they thought of everything that I might need.
8 May 2026
Unprompted review
Reply from Just Move In
Dear Julie,
Thank you for your thoughtful feedback. We are pleased to hear that you found the support both experienced and helpful throughout the process.
Anticipating the details that can easily be overlooked during a move is something we strive for, so it is great to know this made a positive difference for you.
Kind regards,
Danielle
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