We were connected with Lyndon Beadle from Just Move In to help sort out our energy bill transfers and other utilities. He has been very patient throughout the whole process and took the time to ex... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our conversation with Nadia was very informative and transparent. She talked us through the whole process of setting up payments for our bills and eased a lot of pressure that was piling up prio... See more
Company replied
So pleased with the service I had from Daryl. It took all the anxiety out of setting up utilities, broadband and council tax for my new home. One relatively quick call sorted it all out! Daryl is know... See more
Company replied
So there I was sat at home, all disabled n that. Feeling completely overwhelmed until out of nowhere, ray burst into my life like his namesake in the dark. Courteous, polite, helpful. Three powerful a... See more
Company replied
Company details
- Housing utility company
- Energy supplier
- Home Insurance Agency
- Removals Service
- Phone and internet services
- Price comparison site
Written by the company
Just Move In is the Home Move Platform. Our mission is to simplify the way people move home by streamlining dozens of essential services into one interaction. From council tax and broadband, to removals and energy, we're here to save people time, hassle, and money, We also provide Utilities and Void Energy Management to hundreds of property partners, saving them hundreds of hours each year.
Contact info
The Echo, 18 Albert Road, BH1 1BZ, Bournemouth, United Kingdom
- 01202 022 448
- move@justmovein.com
- justmovein.com
4.9
Excellent
4k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Today I had a set up call with Will
Today I had a set up call with Will. He was very professional, helpful and knowledgeable. He made the process easy and straightforward. I’d definitely recommend using this service.
2 April 2026
Unprompted review
Reply from Just Move In
Dear Annisha,
Thank you for your thoughtful feedback. We are delighted to hear that your set-up call was clear, professional and easy to follow. Making the process straightforward is something we aim to achieve for every customer.
It is especially pleasing to know that Will provided knowledgeable and helpful support throughout. Your recommendation is greatly appreciated.
Kind regards,
Danielle
Will was helpful
Will was helpful, polite, and most of all patient which I needed as moving to the UK for the first time. Highly recommended 🤣
2 April 2026
Unprompted review
Reply from Just Move In
Dear Julie,
Thank you for your kind words. We are pleased to hear that Will was helpful, polite and patient during your experience, particularly as you were moving to the UK for the first time.
Starting out in a new country can feel unfamiliar, so it is great to know that you felt supported throughout the process. We appreciate your recommendation and wish you all the best in your new home.
Kind regards,
Danielle
Setting up of utilities
Phil made the setting up of utilities seamless, all information provided made it clear what was going on. Nice guy as well, easy to talk to and ask questions where necessary.
1 April 2026
Unprompted review
Reply from Just Move In
Dear Tobias,
Thank you for your kind feedback. We are pleased to hear that setting up your utilities felt seamless and that everything was explained clearly along the way. Making the process straightforward and easy to follow is something we aim to deliver for every customer.
It is especially great to know that Phil made the experience comfortable and approachable, ensuring you felt able to ask questions whenever needed. We appreciate you taking the time to share your experience.
Kind regards,
Danielle
Will was really helpful
Will was really helpful. He explained everything clearly and made sure that everything discussed was understood at the end of the call.
31 March 2026
Unprompted review
Reply from Just Move In
Dear Nabeel,
Thank you for your kind feedback. We are pleased to hear that Will provided clear explanations and ensured everything was fully understood by the end of your call.
Providing clarity and confidence throughout the process is something we strive for, so it is great to know this was your experience. We appreciate you taking the time to share your thoughts.
Kind regards,
Danielle
The person was very kind and helpful.
31 March 2026
Unprompted review
Reply from Just Move In
Dear Jurema,
Thank you for your review. We are glad to hear that you found the service kind and helpful.
Creating a supportive and positive experience is very important to us, and we appreciate you taking the time to share your feedback.
Kind regards,
Danielle
The team was really patient and helpful…
The team was really patient and helpful very staisfied! I spoke to Lucy and Ayhan and both were really helpful qnd i woud like to say a Big Thank you.
31 March 2026
Unprompted review
Reply from Just Move In
Dear Saudfaisal,
Thank you for your thoughtful feedback. We are delighted to hear that you found the team patient and helpful throughout your experience.
It is especially pleasing to know that Lucy and Ayhan were able to support you effectively. Your kind words will certainly be shared with them.
Kind regards,
Danielle
Had a great experience me today…
Had a great experience me today connecting my utility services. It was very easy to do and made the whole process easy
31 March 2026
Unprompted review
Reply from Just Move In
Dear Adele,
Thank you for your review. We are pleased to hear that setting up your utility services was straightforward and that the process felt easy to manage.
Making things simple and efficient is at the heart of what we do, so it is great to know this was reflected in your experience.
Kind regards,
Danielle
Setting up
Lyndon Beadle Was on the phone to my partner and I and made everything very easy to understand.
31 March 2026
Unprompted review
Reply from Just Move In
Dear Fletcher,
Thank you for your kind feedback. We are pleased to hear that Lyndon was able to make everything clear and easy to understand for both you and your partner.
Ensuring the process feels straightforward and well explained is something we aim for, so it is great to know this made a difference.
Kind regards,
Danielle
Good service for a cost
Very helpful to have all bills cared for but to be honest I have to think about their £200 charge per year if it is worth it
31 March 2026
Unprompted review
Reply from Just Move In
Dear Waleed,
Thank you for your honest feedback. We are pleased to hear that you found the service helpful in managing your bills and simplifying the process.
We understand that value is an important consideration, and we aim to provide a service that saves time and reduces the complexity of moving. Your comments are appreciated and will be taken into account as we continue to improve what we offer.
Kind regards,
Danielle
Great service and staff
This is a very convenient service, especially for first time renters like myself. I spoke to Lyndon over the phone, who was very knowledgeable and helpful. Everything was sorted within an hour, and my bills are now organised into one direct debit. I highly recommend Just Move In.
26 March 2026
Unprompted review
Reply from Just Move In
Dear Paul,
Thank you for your thoughtful review. We are pleased to hear that you found the service convenient, particularly as a first-time renter. Making the process simple and well organised from the outset is something we aim to deliver for every customer.
It is great to know that Lyndon was able to support you effectively and ensure everything was arranged quickly and clearly. Your recommendation is very much appreciated.
Kind regards,
Danielle
Just move in appointment Raymond was very helpful and patient…
Raymond was very helpful and patient with me and every thing was explained in great detail so that I could understand what was being offered
30 March 2026
Unprompted review
Reply from Just Move In
Dear Brian,
Thank you for your kind feedback. We are glad to hear that Raymond was patient and took the time to explain everything in a clear and detailed way.
Ensuring our customers feel fully informed and comfortable with their decisions is very important to us, so it is reassuring to know this was your experience.
Kind regards,
Danielle
Very helpful understanding
Very helpful understanding, answered all questions and gave me all information required to help my move go smoother
30 March 2026
Unprompted review
Reply from Just Move In
Dear Tony,
Thank you for taking the time to share your experience. We are pleased to hear that you found the support helpful and that all your questions were answered clearly.
Providing thorough and understanding guidance is something we prioritise, so it is great to know this helped make your move smoother. We appreciate your feedback.
Kind regards,
Danielle
Really made the move in process so much…
Really made the move in process so much easier and clearer and having Ray set everything up for me and explain the steps and sort it all out for me made all the difference. Thank you!!!
30 March 2026
Unprompted review
Reply from Just Move In
Dear Beth,
Thank you for your kind words. We are delighted to hear that your move-in process felt easier and clearer with the support provided.
It is especially pleasing to know that Ray was able to guide you through each step and take care of the arrangements. We appreciate you taking the time to share your experience.
Kind regards,
Danielle
Ray was fantastic and really helpful…
Ray was fantastic and really helpful made everything really easy for us. Thank you
28 March 2026
Unprompted review
Reply from Just Move In
Dear Hannah,
Thank you for your review. We are pleased to hear that Ray made the process straightforward and easy for you.
Providing clear and supportive assistance is at the heart of what we do, so it is great to know this was reflected in your experience.
Kind regards,
Danielle
I just spoke with Will who was very…
I just spoke with Will who was very helpful in setting up all my services. A very comprehensive service. Thank you.
27 March 2026
Unprompted review
Reply from Just Move In
Dear Steve,
Thank you for your feedback. We are delighted to hear that Will was able to assist you in setting up your services and provide a comprehensive experience.
Making the process smooth and efficient is something we strive for, so it is rewarding to know this was your experience.
Kind regards,
Danielle
So easy
Rio was amazing. Super helpful and as a first time mover was so understanding of me not knowing anything and gave me the best recommendations and talked me through every option multiple times. Has been a stressful move and Rio made it easier. One less thing and only took 30 minutes
27 March 2026
Unprompted review
Reply from Just Move In
Dear Paige,
Thank you for such a thoughtful review. Moving for the first time can feel overwhelming, so it is wonderful to hear that you felt supported and guided throughout the process.
It is especially pleasing to know that Rio took the time to explain your options clearly and helped make things easier during a stressful time. We appreciate you sharing your experience.
Kind regards,
Danielle
Reply from Just Move In
Dear Chris,
Thank you for your feedback. We are pleased to hear that Phil provided a quick and efficient service.
Ensuring everything is handled promptly and smoothly is something we aim for, so it is great to know this was your experience.
Kind regards,
Danielle
Really helpful
Really helpful, Ray talked me through and explained everything clearing for me to understand
27 March 2026
Unprompted review
Reply from Just Move In
Dear Jack,
Thank you for your kind review. We are glad to hear that Ray was able to explain everything clearly and guide you through the process in an easy-to-understand way.
Providing clear and supportive communication is very important to us, so we appreciate you taking the time to share your experience.
Kind regards,
Danielle
Ray was awesome
Ray was very personable, helpful and profession. It was a pleasure to work with him.
26 March 2026
Unprompted review
Reply from Just Move In
Dear Nathan,
Thank you for your kind feedback. We are pleased to hear that Ray made such a positive impression and that you found him personable, helpful and professional throughout your experience.
It is great to know that working with him was a pleasure and that you felt well supported. We appreciate you taking the time to share your thoughts.
Kind regards,
Danielle
Spoke with a chap called Will who was…
Spoke with a chap called Will who was very patient and helpful in finding the right deals for the specific property I am moving to. Agreements in place over the phone, all in all very efficient. Would recommend.
26 March 2026
Unprompted review
Reply from Just Move In
Dear Mitchell,
Thank you for your review. We are delighted to hear that Will was patient and helpful in finding suitable options for your new property. Ensuring everything is clearly explained and efficiently arranged is something we aim for in every interaction.
It is encouraging to know that the process felt straightforward and that everything was agreed smoothly over the phone. Your recommendation is much appreciated.
Kind regards,
Danielle
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