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Justmylook Reviews 82,898

•
TrustScore 4.5 out of 5

4.3

Beauty supply store
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Review summary

Created with AI, based on recent reviews

Looking at 17,037 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, competitive prices, and efficient delivery. Many people appreciate the wide selection of products available, often at prices significantly lower than elsewhere, making it their preferred choice for beauty and fragrance items. The speed of dispatch and delivery is frequently highlighted, with products arriving quickly, well-packed, and often with thoughtful extras. However, some people were dissatisfied with their orders, citing issues such as missing items, damaged products upon arrival, or concerns about the authenticity or quality of certain perfumes. A few customers also mentioned problems with packaging, noting that some items were poorly packed, leading to leakage or damage, or that excessive packaging was used for small, non-fragile items.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the quality of the products, often... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy and quick... See more

Price

People report positive experiences with price, often finding products cheaper than elsewhere and at... See more

Order

Consumers have mixed experiences with their orders. Many report positive aspects such as easy ordering, quick... See more

Service

Users describe positive interactions with service. Many customers highlight the fast and efficient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have only recently discovered Just My Look and I am entirely grateful that I did. Their service is fast and efficient and their prices are truly competitive. I have made my second purchase from th... See more

Rated 5 out of 5 stars

My order was dispatched very shortly after placing it, was sent with Royal Mail 48 HR delivery and arrived extremely well packed. The Miniml lavender hair conditioner I ordered is perfect for my long... See more

Rated 5 out of 5 stars

I am a regular returning customer of Just My Look. I stumbled across them when looking online a while back. They have some great beauty finds and a lot of go to regulars for great prices. Every so... See more

Rated 5 out of 5 stars

Just what I wanted. Beauty works travel hairdryer surpassed my expectations it’s perfect in its size for travel and everyday use at home for my medium length hair. Looks amazing and silent enough. Ve... See more

Company details

  1. #64 of 87 best companies in Beauty supply store
  2. #169 of 220 best companies in Beauty product supplier
  3. #191 of 258 best companies in Health and beauty shop

Written by the company

Your one stop shop for all of your favourite beauty essentials. For free delivery on thousands of products, visit our website! 💋

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

83K reviews

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Rated 5 out of 5 stars

Great selection of products

I have ordered from here for years for various products, never disappointed. Easy online ordering, great prices with a huge selection of products, very quick delivery and very good communication with emails.
Highly recommend

8 May 2026
Rated 5 out of 5 stars

Reasonable prices

Reasonable prices, great freebies (which I ended up ordering) and good speed delivery! Really pleased with my purchase and would use website again!

8 May 2026
Rated 5 out of 5 stars

Justmylook? Just wonderful.

Having recently discovered this website, I have been placing quite a few orders for various perfumes and hair care products.
I have to admit to being very, very impressed with the range of products available and the excellent pricing strategy of Justmylook.
I know that this will be one of my regular marketplaces for many of my beauty purchases from now on.
The shipping times and the way that all packages have been so well protected only adds to the wonderful impression this company makes.
I highly recommend Justmylook. Just wonderful.

15 May 2026
Rated 5 out of 5 stars

Thoroughly recommend

Bought a large bottle of Olaplex 3 plus. JustMyLook is consistently cheaper than other beauty apps and the delivery was quick and free. Thoroughly recommend.

15 May 2026
Rated 1 out of 5 stars

Very disappointed with Justmylook

Very disappointed with Justmylook. My package delivery was delayed for days with no proper updates, and in the end the package was completely lost. Customer service was unhelpful and slow to respond. I expected much better service. Would not recommend ordering from them.

15 May 2026
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Reply from Justmylook

Hello,

Thanks for your review.

We can see our customer care team has reached out to resolve this for you.

Justmylook x

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