I called in to collect, as I thought, part of an order I'd placed through the shop's website, as one part of it had shown out of stock. When I got there, I was told that all parts of the order were i... See more
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See what reviewers are saying
Great environment and people. Robin, Sophie and Paul are all amazing people over there making us feel comfortable and welcome. Amazing stuff sold there too. Warhammer fans will have an amazing time th... See more
I've been coming here for years to play MtG the staff are always incredibly helpful and friendly, they'll advise you were they can. A great store to visit if you enjoy tcg's or ttrpg's!
Great place to learn more about Warhammer and similar hobbies. All the staff are super knowledgeable and friendly and provide a lot of support to the community though events and just general chats and... See more
Company details
Written by the company
JustPlay Wargaming Magic The Gathering X-Wing Star Wars Games Workshop Bushido Age of Sigmar Guild Ball
Contact info
61 Tithebarn Street, L2 2SB, Liverpool, United Kingdom
- 07818228272
- hello@justplaygames.uk
- justplaygames.uk
4.7
Excellent
870 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Good atmosphere
10 October 2023
good geezers there
5 October 2023
Warhammer set never received "lost" Order #159029
Ordered a OOP Warhammer boxset stating Tracked 2 day delivery service, had to contact them a week later only to be told they had no idea where the parcel was. On asking for the tracking number they could not provide it.
I have never heard of Royal Mail tracked service or any other that does not provide a tracking number. When pressed of this they said they didnt know why they didnt have a tracking number.
Item is no longer available with them or any other retailer so can not get the one Warhammer item my wee lad asked for for Christmas thanks to Just Play Games.
I believe they were playing games as in the item was never sent, and possibly sold else where at the higher rate now being charged by scalpers.
They said if the item was returned to them they would let me know, another week later and nothing. The chances of Royal Mail loosing a tracked item, and shipping without providing a tracking number for it never to appear again with the end address or shipping address is simply not believable to me.
While I did recieve a refund I would have obviously preferred to get the item I paid for, or at the very least be told there was an issue rather than me having to chase them and get a response of basically I dont know how your item got lost or if it even shipped as we have no tracking details for tracked mail.
At best incompetent, at worst......
6 October 2023
Unprompted review
Reply from JustPlayGames Tabletop Games Store Liverpool
Hi Claire
Unfortunatey it does happen sometimes that items we give to royal mail, including tracked items, are lost in the post. We receive tracking numbers from royal mail via an automated system so sometimes it does happen that they also dont give us one when an error occurs.
Im sorry that this hasnt worked out ideally, but I can assure you there’s no foul play afoot here; we are a small business and serve our customers faithfully and fairly. As you said once we found the error we refunded you fully which is unfortunately all we can do with these limited run items.
Hope you managed to find another copy!
Best Wishes
Ian
Great environment.
Great staff members and magic judge team, well organised and fun events.
4 October 2023
Justplay, the best store ever!
Justplay always has what you need whether it be paints or anything tabletop, they have it.
30 September 2023
It's a scam
It's a scam. Apart from below par games and very slow earnings, when it comes to withdrawal the app stops working.
30 September 2023
Unprompted review
Bait & switch rewards program
Offer a rewards program for reffer a friend then dont honour after getting facebook likes twitter promotion etc. Entice positive feedback to a level where points cant be redeemed then d0nt come through on those that can. Multiple emails sent 1st response was spend nore to get more, next email on the referral rewards was ignored. Will purchase 40k from a store that actually provides rewards advertised rather than one that a bait and switch.
25 September 2023
The app is legit and pays every 3…
The app is legit and pays every 3 hours. The things is the more you play the less you earn. It pays every 3 hours,but it pays like 7 cents, 2 cents, 9 cents. You can cash out at 2€ and that takes a lot of time.
22 September 2023
Unprompted review
Best store to play magic in liverpool
31 August 2023
Really helpful and friendly people who…
Really helpful and friendly people who work there
30 August 2023
Amazing spot for playing games and…
Amazing spot for playing games and buying hobby supplies.
30 August 2023
Great space for gaming
28 August 2023
Excellent shop as always!
Excellent shop, as always!
Lovely, knowledgeable staff, great venue, nice community. 5* all round!
4 August 2023
Very pleasant experience!
Fast delivery and very competitive pricing. Whole transaction was easy and trouble free.
30 July 2023
Great company always welcoming
Great company always welcoming and friendly staff , good for a chat or quiet happy to leave you be. Been going here almost 4 years now and wouldn't change the place for the world.
1 July 2023
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