Just Radiators Reviews

4,132

•

4.8

Radiator shop

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Review summary

Created with AI, based on recent reviews

Evaluating 917 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide range of modern products for their solid construction and attractive appearance, fitting perfectly with various decors. Many highlight the exceptional service and helpful staff, who are knowledgeable and efficient, making the ordering process smooth and addressing concerns. Reviewers frequently commend the quick and efficient delivery service, with orders arriving promptly and well-packaged. However, some customers also noted occasional issues with product components, such as missing or incorrect radiator valves, and manufacturing defects like leaks. These concerns were often handled and resolved by the company.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as well-made, sturdy, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting the ease of the ordering... See more

Quality

People report positive experiences with quality, often describing products as good, solid, and well-made,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the great and excellent... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, friendliness, and... See more

Reviews shaping this summary

Easy to order. Great website. We're delighted with our Aged Brass column radiator. The only slight niggle is the 2 L shaped bracket that hold the radiator to the wall at the top are silver. Which we d... See more

Company replied

Sensible advice and the radiators we chose arrived the day after we paid for them. Prices seemed good. Showroom in Preston has not particularly good parking (go to left of building) but otherwise noth... See more

Company replied

Easy to navigate website, amazing range. I had a small query that was answered quickly and effectively over the phone. Painless ordering, my selection indicated the additionals Valves and connect... See more

Company replied

Bought a radiator showing in stock but wasn’t actually in stock, received a message offering me the same style but slightly larger and offered me this choice for the same price. Radiator looks good bu... See more

Company replied

Company details

#3 of 38 best companies in Radiator shop
#13 of 71 best companies in Heating equipment supplier
#37 of 120 best companies in Interior designer

Written by the company

Just Radiators are an award winning radiator supplier of leading brands. We have 1000’s of radiators to choose from including designer, traditional and cast iron radiators and an extensive range of towel radiators and valves. Free delivery and next day delivery available from many of our stocked products. Shop online or call 01772 346933

Contact info

Rhodes House, PR2 2SH, Preston, United Kingdom
01772 346933
info@justradiators.co.uk
justradiators.co.uk

4.8

Excellent

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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All reviews

(4,132)

898 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Jul 6, 2026

7 June 2026

Reply from Just Radiators

Jun 29, 2026

Hi Gary, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Jun 27, 2026

Excellent next day delivery

Excellent next day delivery. Good quality packaging.

6 June 2026

Reply from Just Radiators

Jun 29, 2026

Hi FB, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Jun 27, 2026

Fabulous radiator good communication…

Fabulous radiator good communication about delivery

19 June 2026

Reply from Just Radiators

Jun 29, 2026

Hi Cheryl, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Jun 27, 2026

Good pricing, delivery.

Good pricing, arrived within 3 days on two couriers, strangely, but comms was good from admin so no issue.
Good job.

20 June 2026

Reply from Just Radiators

Jun 29, 2026

Hi Sam, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Jun 27, 2026

The goods arrived as described

The goods arrived as described
But communication regarding delivery were a little vague.

29 May 2026

Reply from Just Radiators

Jun 29, 2026

Hi Mr Peter, thank you for your 4-star review! I will ensure your comments regarding the delivery information is raised to the relevant team. If you need any further assistance, don’t hesitate to reach out – Just Radiators

Jun 26, 2026

Found the service and helping with…

Found the service and helping with questions first class

19 June 2026

Reply from Just Radiators

Jun 29, 2026

Hi Valerie, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Jun 26, 2026

They are helpful and quick to resolve

They are helpful and quick to resolve. I realised it was my error. They were patient and friendly.

27 May 2026

Reply from Just Radiators

Jun 29, 2026

Hi Maria, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

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