Just Radiators Reviews 

4,132
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 917 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide range of modern products for their solid construction and attractive appearance, fitting perfectly with various decors. Many highlight the exceptional service and helpful staff, who are knowledgeable and efficient, making the ordering process smooth and addressing concerns. Reviewers frequently commend the quick and efficient delivery service, with orders arriving promptly and well-packaged. However, some customers also noted occasional issues with product components, such as missing or incorrect radiator valves, and manufacturing defects like leaks. These concerns were often handled and resolved by the company.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as well-made, sturdy, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting the ease of the ordering... See more

Quality

People report positive experiences with quality, often describing products as good, solid, and well-made,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the great and excellent... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order. Great website. We're delighted with our Aged Brass column radiator. The only slight niggle is the 2 L shaped bracket that hold the radiator to the wall at the top are silver. Which we d... See more

Company replied

Rated 5 out of 5 stars

Sensible advice and the radiators we chose arrived the day after we paid for them. Prices seemed good. Showroom in Preston has not particularly good parking (go to left of building) but otherwise noth... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website, amazing range. I had a small query that was answered quickly and effectively over the phone. Painless ordering, my selection indicated the additionals Valves and connect... See more

Company replied

Rated 5 out of 5 stars

Bought a radiator showing in stock but wasn’t actually in stock, received a message offering me the same style but slightly larger and offered me this choice for the same price. Radiator looks good bu... See more

Company replied


Company details

  1. #3 of 38 best companies in Radiator shop
  2. #13 of 71 best companies in Heating equipment supplier
  3. #37 of 120 best companies in Interior designer

Written by the company

Just Radiators are an award winning radiator supplier of leading brands. We have 1000’s of radiators to choose from including designer, traditional and cast iron radiators and an extensive range of towel radiators and valves. Free delivery and next day delivery available from many of our stocked products. Shop online or call 01772 346933


Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(4,132)

898 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Website was clear and concise

Website was clear and concise, ordering process very simple and communication first class. Finally delivered by two friendly guys who informed me when they would arrive.

17 June 2026
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Reply from Just Radiators

Hi Tom, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

It was easy to find the perfect…

It was easy to find the perfect radiator for our lounge. Lots of choice on the website, competitively priced and quick delivery.

3 June 2026
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Reply from Just Radiators

Hi William, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Good product range and very prompt…

Good product range and very prompt delivery.

2 June 2026
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Reply from Just Radiators

Hi JRL, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Fast delivery.

Easy online ordering. Fast delivery.

25 May 2026
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Reply from Just Radiators

Hi Linda, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

great service

great service

31 May 2026
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Reply from Just Radiators

Hi Ruth, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

easy website to navigate

easy website to navigate, the extra discount on the ladder radiator was an extra bonus,
radiator has been fitted and looks fab.

14 April 2026
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Reply from Just Radiators

Hi Mrs Lore Riley, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

fab products

13 April 2026
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Reply from Just Radiators

Hi Ali, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Excellent quality

Excellent quality, arrived on time and look fantastic!

28 May 2026
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Reply from Just Radiators

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Good company to buy from

Good company to buy from. Great communication from pre order, all the way through to delivery. Any issues sorted quickly and effectively.

27 May 2026
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Reply from Just Radiators

Hi A Curtis, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 4 out of 5 stars

Completely satisfied with the product

Arrived on day at time I was emailed, however I was required to assist delivery as radiator was too heavy for driver. I installed it myself lifting it Into place. I was replacing a single panel 1300 by 400 with a 1300 by 500 double panel. The wall brackets did not line up with the new brackets and I quickly repositioned them. The heat from the new radiator is noticeable and unlike other type 22 there is a larger gap down the middle if I wanted to slide laundry down.

24 May 2026
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Reply from Just Radiators

Hi J.H, thank you for your review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Brilliant Customer Service

I ordered two radiators and valves online and received great communication throughout on the delivery schedule. Friendly drivers to assist with placement in room. Importantly, this company is instantly available on the phone in the event of a problem - one radiator leaked under pressure on install (split weld leaving a pinhole). Customer service was impeccable with a replacement delivered the very next day direct from the manufacturer - superb company and well recommended

13 May 2026
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Reply from Just Radiators

Hi Andrew, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Very pleased with the radiator

Very pleased with the radiator . Looks to be a good solid and well made product. Have yet to have it installed so am looking forward to discovering how well it does the job .Delivery was efficient and the rad was very well packaged. So far so good .👍

15 May 2026
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Reply from Just Radiators

Hi Ann, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 4 out of 5 stars

Clear instructions and speedy…

Clear instructions and speedy confirmation

18 May 2026
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Reply from Just Radiators

Hi Barry, thank you for your review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Great service

Very responsive when their supplier could not deliver as required and agreed a substitute which turned out a lot cheaper, refund was sent immediately. Great service, delivery on time, highly recommend.

23 May 2026
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Reply from Just Radiators

Hi Mr, John, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Easy to navigate website with lots of…

Easy to navigate website with lots of choice. I have bought a Lux radiator before and love the choice of colours. Very competitive pricing too.

13 May 2026
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Reply from Just Radiators

Hi Val, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Excellent service

Excellent service

13 May 2026
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Reply from Just Radiators

Hi Claire, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Aluminium radiators to match heat pump.

I ordered 5 aluminium radiators in two batches to match the reduced water temperature from our recently installed heat pump. The service and advice I received at the Preston showroom was excellent, the price reasonable and delivery was prompt. The radiators are now installed and working well.
My only minor issue was that I would have appreciated more updates from the courier regarding the delivery time and date of the second batch.

20 May 2026
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Reply from Just Radiators

Hi Dudley, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

good radiators ,on time delivery and…

good radiators ,on time delivery and colours are amazing

13 May 2026
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Reply from Just Radiators

Hi Reddy, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

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