Just Radiators Reviews 

4,132
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 917 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide range of modern products for their solid construction and attractive appearance, fitting perfectly with various decors. Many highlight the exceptional service and helpful staff, who are knowledgeable and efficient, making the ordering process smooth and addressing concerns. Reviewers frequently commend the quick and efficient delivery service, with orders arriving promptly and well-packaged. However, some customers also noted occasional issues with product components, such as missing or incorrect radiator valves, and manufacturing defects like leaks. These concerns were often handled and resolved by the company.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as well-made, sturdy, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting the ease of the ordering... See more

Quality

People report positive experiences with quality, often describing products as good, solid, and well-made,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the great and excellent... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order. Great website. We're delighted with our Aged Brass column radiator. The only slight niggle is the 2 L shaped bracket that hold the radiator to the wall at the top are silver. Which we d... See more

Company replied

Rated 5 out of 5 stars

Sensible advice and the radiators we chose arrived the day after we paid for them. Prices seemed good. Showroom in Preston has not particularly good parking (go to left of building) but otherwise noth... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website, amazing range. I had a small query that was answered quickly and effectively over the phone. Painless ordering, my selection indicated the additionals Valves and connect... See more

Company replied

Rated 5 out of 5 stars

Bought a radiator showing in stock but wasn’t actually in stock, received a message offering me the same style but slightly larger and offered me this choice for the same price. Radiator looks good bu... See more

Company replied


Company details

  1. #4 of 38 best companies in Radiator shop
  2. #14 of 72 best companies in Heating equipment supplier
  3. #37 of 120 best companies in Interior designer

Written by the company

Just Radiators are an award winning radiator supplier of leading brands. We have 1000’s of radiators to choose from including designer, traditional and cast iron radiators and an extensive range of towel radiators and valves. Free delivery and next day delivery available from many of our stocked products. Shop online or call 01772 346933


Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(4,132)

901 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order.

Easy to order.
Regular updates on delivery progress.
Excellent delivery time.
Could not fault any of the process from start to finish of transaction.

17 April 2026
Just Radiators logo

Reply from Just Radiators

Hi Philip, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Best price for the radiator I wanted

Best price for the radiator I wanted, delivery very clear and smooth, radiator went up and works like a dream.

16 April 2026
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Reply from Just Radiators

Hi Steve, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Good quality and reliable delivery

After placing the order, someone called me to ask me for my preferred delivery slot and check whether they'd have issues if they delivered it on a larger lorry. They delivered exactly when they said they would, and the radiator was great quality.

9 April 2026
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Reply from Just Radiators

Hi Ben, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Fantastic customer service

I ordered a towel radiator which was delivered very quickly, however on opening the packaging, I noticed some damage on it. I spoke to Jade in customer support and sent photos. Jade was extremely helpful, she arranged for a new one to be delivered and it arrived the next day in perfect condition. Fantastic service from Jade and Just Radiators

7 May 2026
Unprompted review
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Reply from Just Radiators

Hi Debbie, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Ease of service was brilliant

Ease of service was brilliant, purchased brass valves online, with discount and collected few hours later as needed sameday for fitting!

15 April 2026
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Reply from Just Radiators

Hi Bean, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Towel Ladders with the most airmiles points!

I ordered three towel ladder radiators from Just Radiators for my home bathroom renovations in New Zealand. They traversed the globe and were received within three weeks from ordering. The overall cost, lead time and service provided by Just Radiators was awesome! Kai Pai!

15 April 2026
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Reply from Just Radiators

Hi Ryan, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Great service

Great service, quick delivery and well packaged

12 February 2026
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Reply from Just Radiators

Hi Rebecca, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Good quality radiator

Good quality radiator. The communication regarding delivery was spot on, received a call from delivery driver half hour before. Would certainly recommend and would use again.

14 April 2026
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Reply from Just Radiators

Hi Gordon, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Excellent service

Excellent service

7 April 2026
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Reply from Just Radiators

Hi Colin, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

A wealth of choice on an easy to navigate website

Easy to navigate website, amazing range. I had a small query that was answered quickly and effectively over the phone. Painless ordering, my selection indicated the additionals Valves and connections.
The radiators were delivered well within the expected date by one of the better courier company’s.
Only slight downside if you are ordering a large radiator make sure to have someone to help as it may be too heavy for a single driver.

If ever needed I would not hesitate to use them again.

14 April 2026
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Reply from Just Radiators

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Efficient and Speedy Service

Ease of ordering, very quick delivery, good priced products. Kept upto date on progress of order. Very happy with service.

7 April 2026
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Reply from Just Radiators

Hi Lynn, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

The radiators arrived the next day

The radiators arrived the next day, and the quality is excellent, great value for money

13 April 2026
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Reply from Just Radiators

Hi Mark, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Great prices and service.

Great prices and service.

25 March 2026
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Reply from Just Radiators

Hi Steve, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Everything was good

Everything was good. Easy to order and the radiator came quickly. They couldn't give us a delivery date when we ordered as it was delivered by the manufacturer but the manufacturer was very helpful as was the shop.

3 April 2026
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Reply from Just Radiators

Hi Jessica, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Arrived promptly

Arrived promptly, well packaged

3 April 2026
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Reply from Just Radiators

Hi Mark, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Dealing with Just Radiators gives me a warm feeling

The towel radiator we ordered arrived damaged by the courier. One call had a new one on the way with minimal fuss.
Fitting was easy and the product quality is fantastic for the price.

10 April 2026
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Reply from Just Radiators

Hi Nigel, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Jax gave amazing service and was always…

Jax gave amazing service and was always available to sort out any queries. Her quotes were prompt and I’m delighted with the finished look 🙏🏻

10 April 2026
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Reply from Just Radiators

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

The service from start to finish was…

The service from start to finish was excellent 👌 fast local delivery also .would recommend ,many thanks to Jax also

30 April 2026
Unprompted review
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Reply from Just Radiators

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

We’ve had a great experience with…

We’ve had a great experience with justradiators. The staff are very knowledgeable and responsive to any questions we had about our order. We particularly liked the fact they emailed shortly after the order was placed to check we were aware and approved of their lead times. Our recent correspondence with one staff member (Jax) was very positive and their actions went above and beyond to satisfy out query.

30 April 2026
Unprompted review
Just Radiators logo

Reply from Just Radiators

Hi SH, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Good experience and product

Gave expected lead time, checked we wanted to go ahead with chosen colour radiator (non refundable once committed) - all happened as expected. Good sturdy radiator.

8 April 2026
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Reply from Just Radiators

Hi Geraldine, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

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