It's an easy enough site to use and the quotes are always reasonable.
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Written by the company
At Just Travel cover we aim to help all travellers enjoy their experiences to the fullest by providing high quality reasonably priced travel insurance for all pre-existing medical conditions and ages. We cover all disabilities and medical conditions at all stages of severity, including a terminal prognosis. Some of the conditions we cover: Heart Conditions Diabetes Cancer Mental Health Conditions Liver Conditions Breathing Conditions Circulatory Conditions Disabilities and many more We work with a panel of specialist underwriters to provide a range of travel insurance policies to offer the best level of protection tailored to the specific needs of every age group.
Contact info
Teleport House, Grayling Court, Doxford Park, SR3 3XD, Sunderland, United Kingdom
- 0800 294 2969
- admin@justtravelcover.com
- justtravelcover.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 38% of negative reviews
Typically replies within 2 weeks
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Great service and very competitive…
Great service and very competitive prices
Great products
So easy to use. Great prices considering we both have medical requirements. Returning customer. Would recommend highly.
Website incomprehensible; telephone service excellent
I received an email reminding me to renew my policy. I followed the link to renew. At this stage the system did not allow me to amend my medical history, offered me a very expensive option that I did not want and also a 10% reduction code with nowhere to enter it. After 20 minutes I gave up in despair, telephoned the number given, waited another 10 minutes to be connected and then........I had a most helpful and courteous member of staff who sorted the addition to my medical history, gave me the level of cover for which I was looking and processed my renewal.
Our go to Travel Insurance Provider
We first used Just Travel Cover last year and were really impressed. The cover we chose suited our needs perfectly and was great value for money. The whole process, from getting a quote to receiving the documents, was simple, clear, and stress‑free.
We’ve used them again this year and upgraded to Gold cover for extra protection, and the price was still very reasonable. I trust this company and highly recommend them.
Excellent choice and the price was a…
Excellent choice and the price was a lot less that I had been quoted from other sites. Highly reccomend.
Spoke to a lovely lady who stepped thro…
Spoke to a lovely lady who stepped thro everything so efficiently. Absolutely no problems. Clear and precise info. 👏👏👏
Always use just travel 5 star and…
Always use just travel 5 star and always easy to change things and very reasonable all rounder
Good price
Very helpful on the phone, easy to arrange and very reasonable price. The test is if you have to claim but hopefully I will not have to.
User friendly good prices
I expected this to be really hard work looking for travel insurance to cover medical issue. However this site just guides you easily through the process and the bonus is the prices and comparison are good too.
Poor serviceAfter using just travel for years we…
After using just travel for years we find the staff professionalism has depreciated dramatically and the prices far to high especially for regular customers.

Reply from Just Travel Cover
Excellent value and service
The site was easy to organise my information and responses were quick.
I was able to select the best policy for us and would fully recommend Just travel
Application process
From start to finish the process was easy to understand .
Efficient and friendly staff
Efficient and friendly staff, knowledgeable and helpful.
Good communicator and well spoken, nice to deal with.
Dear Sir Madam
Dear Sir Madam
I had a problem when i went to France then i called the just travel and i had no help at all i sent them many emails they just said someone will call but no one call
Jay
Site Easy to Use
The site was easy to use and I was able to purchase my travel insurance at a reasonable cost.
Bought a worldwide annual policy…
Bought a worldwide annual policy through this company last year.Received renewal reminder about a month ago and went online to get a quote for when this one expires this coming week. It had gone up approximately 50% from what I paid last year despite no changes to my pre existing conditions. Wasn’t sure if I would be going away this year so held on until I was pretty sure. Just been online to check and confirm price again before I booked holiday and insurance has now gone up 150% on what I paid last year. Won’t be going away now as I’m not paying over £1K for a single trip policy and certainly not £2500 for an annual policy that was just over £1000 last year

Reply from Just Travel Cover
The staff was polite and helpfull.
fantastic quote to egypt thankyou very…
fantastic quote to egypt thankyou very much
Easy to use web site and more…
Easy to use web site and more affordable for pre existing medical conditions.
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