Just Tyres Reviews 

18,860
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 3,679 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting efficient and quick tyre fitting processes. The staff are frequently highlighted for being professional, helpful, and courteous, making interactions pleasant. Reviewers also appreciate the competitive pricing and straightforward online booking system. However, some customers also noted issues with the service delivery, such as alignment problems or vehicle damage after fitting. Additionally, a few people experienced discrepancies with online bookings, including tyres not being in stock or being offered more expensive alternatives.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the efficiency, speed, and helpfulness... See more

Staff

Customers had positive experiences with staff, frequently describing them as friendly, helpful, and... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive pricing and good value.... See more

Product

Users describe ambiguous interactions with product, with many customers praising the good selection and... See more

Booking process

Customers consistently note positive experiences with the booking process, highlighting its ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good selection of tyres without paying ridiculous prices. Ordering was simple, the website being accurate. The fitting centre, part of the same group was very efficient, communication good. I am a fir... See more

Rated 5 out of 5 stars

Lovely tyres, lower noise than previous set,the tracking/wheel alignment was excellent. Steering tracks perfectly, no more vibration through steering wheel at speed. Malvern Tyres/Just Tyres comms we... See more

Rated 5 out of 5 stars

Competitive price for 4 x Michelin primacy 4 all fitted within the hour. I like the idea of ordering on line & booking an appt. Didn't mark my alloys when taking the wheel nut out unlike the last pl... See more

Rated 5 out of 5 stars

Fast service and actually fitted tyre when I arrived half hour early for fitting appointment rather than making me wait. Much appreciated. Very good price paid up front via online booking service.... See more

Company replied


Company details

  1. #17 of 26 best companies in Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19k reviews

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Asks customers to review

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Replied to 28% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(18,860)

3,545 reviews in the last 12 months

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Rated 1 out of 5 stars

If You Have No Choice Other Than Going Direct To A Branch You Will Be Ripped Off

I had used Just Tyres twice in the last 3 months ordering online and booking a fitting time. On each occasion at the Leamington branch I was pleased with the service. Today on another car I believed I had a slow puncture so took it directly to Kenilworth, as I had an appointment in the town, to see if it could be repaired. There was a puncture but I was advised it could not be repaired and so I purchased a replacement and a second so they were matched. After I looked on the website and discovered that the price was charged was nearly double the online fitted price for the same make and size. Clearly Just Tyres are happy to rip off those who go direct to a branch who are probably in many cases older people and do not use the internet. I complained to Just Tyre's on their online chat a staff member named Ashwin and I quote ' I do apologise that you was charged double , i would advise to get in contact with the centre directly as you have purchased it with them' I did and they referred me back to head office. I rang them and was put through to the same Ashwin who having spoken to his manager stated 16 in their terms and refused to budge. They clearly have a 2 price system which under trading law is discriminatory against customers going direct to their centres. As a result if you have no choice as in my case having to seek advise from the centre as I had a slow puncture or do not use or have access to the internet. The matter is now going to trading standards and maybe the small claims court. This company which claims to be family run and customer focused is anything but. Avoid at all costs as the very fact they do not reply to 1 star reviews to try and defend themselves says it all.

14 July 2026
Unprompted review
Rated 3 out of 5 stars

Unfortunately Goodyear tyre was found…

Unfortunately Goodyear tyre was found faulty at fitting. There was another in stock but fortunately before wheel was refitted to the I noticed that it was dated 2022. They got another dated 2026 in for me and fitted it without a quibble that afternoon. But 2 visits to get sorted not ideal on a hot day!

8 July 2026
Rated 5 out of 5 stars

Great service

Great service, booked new tyres online, arrived at centre, they were helpful, friendly and efficient, tyres were changed quickly and I was soon on my way, can recommend

1 April 2026
Rated 5 out of 5 stars

I FOUND THOSE WORKING AT THE LUTON…

I FOUND THOSE WORKING AT THE LUTON LUTON OUTLET VERY POLITE AND HELPFUL ,I MADE A MISTAKE IN ORDERING AND DATE INWHICH TO HAVE MY TYRES DONE ,WITH IN A DAY THEY NOTIFED MY TYRES HAVE BEEN REORDERED AND ARE READY TO BE FITTED

6 July 2026
Rated 5 out of 5 stars

Very helpful

I was running late and called the guys at Daventry.
I was reassured they would still get me sorted and to continue my journey.
They were great, ushered me straight in and fitted 2 front tyres on my van whilst ensuring the other customers weren't delayed.

6 July 2026
Rated 5 out of 5 stars

Good Service & Good Prices

This is my second time using JT. I've been given a same day appointment, choice of tyres to suit my budget and have been dealt with professionally, politely and in good time. Lee is a credit to the operation who provides you with reassurance that they will give a good service. (This makes a stark difference to the temporary replacement earlier in the year, who was disinterested and went out of his way to be as unco-operative and unhelpful as possible, unable to book me an appointment for a whole week because they were apparently so busy. I will continue to trust JT Lewes.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Will be a returning customer! Great service

Price, tyre availability and appointment all within your online store
Appointment itself was on time and actually was repaired so new tyre not required! Credit note authorised a day later, confirmed by text and received within the 5-7 window
Special mention to Will, Aylesbury branch, a credit to your business! Thoroughly impressed and was so professional

2 July 2026
Rated 1 out of 5 stars

Damaged brake calipers

The fitters scratched my alloys removing the tyres and old wheel weights and damaged my brake calipers by placing the new wheel weights in the wrong place, allowing them to strike the calipers with each wheel rotation. They accepted full liability after some persuasion with head office, but never followed up on any kind of repair. I was happy to not go back and have them touch my car again!

I also couldn't get the tyres fitted at the original appointment due to a rounded wheel bolt, which i suspect was also caused by them but I couldn't prove.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Quick, efficient and a lovely team! Was able to book in quickly for 2 new tyres.at a garage 5 mins away from my house. I arrived and was back on my way in less than 20 mins. Definitely be using Just Tyres again.
Definitely recommend

6 July 2026
Rated 5 out of 5 stars

Shout out to the Buckingham team

Went to Just Tyres with my friend who had had a flat. Have been there before and always had great service. Roger the manager was rushed off his feet but as in the past was incredibly polite and helpful. Everything sorted quickly. Service was great and to encounter such helpfulness and pleasantness from someone so under pressure was like a breath of fresh air and made my day. A big shout out to the team there. I will go back there every time (hopefully not too often!).

10 July 2026
Unprompted review

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