I received very professional & efficient service. An appointment had been booked in advance & the work was undertaken at the scheduled time. The only points I would make is that there was very little... See more
Location
Switch locationUnit 1 Springwood Court, Springwood Industrial Estate, CM7 2GB Braintree, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have used my local Braintree, Essex Just Tyres for many years because: they are conveniently close; they just do tyres and are a lot cleaner than shops also doing exhausts, and, the service has alw... See more
Recently bought two new tyres. The guys that were working were really helpful and the tyres were fitted quickly. I was also experiencing issues with one tyre. They investigated the problem and qu... See more
Great experience. Ordered four new tyres online at a very competitive price. Was seen to promptly at the tome booked. Staff were all very quick, efficient and courteous but particularly Jordan who was... See more
Company details
Written by the company
We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.
Just Tyres, great, professional service for every customer
Written by the company
- We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.
Price Promise Guarantee
We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.
Contact info
Unit 1 Springwood Court, Springwood Industrial Estate, CM7 2GB, Braintree, England, United Kingdom
- 01376767595
4.4
Excellent
406 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 17% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good value but understaffed
Price and service in the shop were good, but second tyre was late arriving as not put on the van overnight, so had to make two visits
25 June 2024
The boys here were excellent efficient…
The boys here were excellent efficient and friendly would recommend Braintree Just Tyres
24 June 2024
New tyres and tracking improves drive
Car drove much better after some new fronts and the tracking was done, drive like new really.
23 June 2024
Fitted quickly…
Workshop and tyres were waiting at the appointed time. Fitted quickly with no fuss.
10 June 2024
Great experience!
Great experience. Ordered four new tyres online at a very competitive price. Was seen to promptly at the tome booked. Staff were all very quick, efficient and courteous but particularly Jordan who was very helpful in checking the shock absorbers and brake pad wear and advising whilst the wheels were not on the car. Excellent service generally and would definitely recommend Just tyres in Braintree in future to anyone requiring new tyres. Will be using them again in future. Thank you.
12 June 2024
Unprompted review
Really good communication
Really good communication, easy to get hold of, very accommodating on the day.
3 June 2024
Amazing service and 110% recommendation!
Amazing service - so professional, friendly and great value for money. I originally booked in for a tyre change at Braintree branch but I didn't have the locking wheel nut for my old Land Rover to remove the wheels. Reece (the manager) suggested I contact a local dealer or even to go online to source one as I was due to make a 400 mile round trip the following week. Eventually I managed to buy one via a local dealer and rebooked with Just Tyres a few days later. Admittedly I made a last minute booking but Reece and Jordan were so helpful I couldn't fault them. I would recommend them 110% as they have the customers' interests first - which is very unique, in my experience!
10 June 2024
Unprompted review
Absolutely dreadful customer service
Absolutely dreadful customer service at Braintree Just Tyres. As a paying customer I do not expect to be lied to or argued with by the manager. I will never use this garage again. I do not think I am special as the manager suggested and my day was planned out properly despite the sanctimonious lecture I was given about planning my day better, it just didn’t include having a puncture or being lied to about the amount of time the garage would take to look at it. Absolute disgrace!
10 June 2024
Unprompted review
Polite and ontime with the cheapest…
Polite and ontime with the cheapest price compared to kwik fit and National tyres. Shame you only get there best price by buying online and not just walking in. This is not Braintree centre issue but a whole company wide policy.
24 May 2024
Great service and fantastic tyres…my go…
Great service and fantastic tyres…my go to tyre place in Braintree.
19 May 2024
Really good service super fast…
Really good service super fast organised. Very professional and good online system. Highly recommended
10 May 2024
Good Priced tyres
Good Priced tyres, but service not very good. They seem to take on too much work. which causes customer service to fail. They said they would put the spare tyre back under the car and put in the boot and said nothing. But would use again. just have lower expectations.
10 May 2024
Good tyres great price
Good price. Busy but work started at booked time. Free tacking check and only £40 to fix problem.
2 May 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.