Just Tyres Reviews 

19,991
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 3,930 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the incredibly friendly and professional staff members who consistently make every garage visit comfortable, reassuring, and completely straightforward. Consumers often mention that the online booking process is remarkably simple, and the physical fitting service is exceptionally fast, efficient, and reasonably priced. Some reviewers expressed concerns about feeling encouraged to purchase extra services, such as wheel alignment checks or additional tyre replacements. A small number of people also reported experiencing occasional delays with their scheduled appointments or dealing with unhelpful and rude customer service representatives.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that staff are consistently friendly, professional,... See more

Price

Clients share positive opinions on price, consistently noting that online rates are very reasonable and... See more

Product

Customers consistently note ambiguous experiences with product, often praising the good selection,... See more

Booking process

Customers had ambiguous experiences with the booking process, often praising the quick and simple online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used just tyres after needing wheels aligned aswell as some new one, never knew it was there but so glad I came across it, he’s professional, helpful, made me and my daughter feel at ease and genuinel... See more

Rated 5 out of 5 stars

Just Tyres in Buckingham is managed and fronted by a man called ROGER. He is always really friendly, super helpful and extremely professional. He is the sole reason I go to Just Tyres in Buckingham an... See more

Rated 5 out of 5 stars

I ordered two new tyres from the website and booked a fitting time at Just Tyres in Lewes for the next day. The work was carried out in a most efficient manner and I was contcted when the work was com... See more

Rated 5 out of 5 stars

Staff at just tyres Harrogate are first class the service they offer is without a doubt excellent. From making the booking to having the tyres fitted everything was top notch I could not be happier. I... See more


Company details

  1. Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(19,991)

3,674 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from the staff

Excellent service from the staff. Found some good tyres and fitted them immediately. Great price for all four tyres. Really helpful as they also completed a winter check up on my car the next day. Highly recommend.

6 November 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service as ever!

Amazing service as ever from Owen and his team!
They are brilliant at what they do, always careful with my car and alloys and are super quick and helpful.
They never push you to pay for anything that's not needed and is a place that I genuinely feel comfortable visiting and recommending.
We've used various places over the years but won't go anywhere else now!

10 September 2026
Rated 1 out of 5 stars

Poor Service

Issue arose immediately following fitting of new tyre the staff were dismissive, unhelpful and aggressive, generally not prepared to be helpful.

29 October 2026
Rated 3 out of 5 stars

Very slow service

Arrived at 1230 for a pre-booked appointment to change 2 tyres. Didn't leave until 2pm. The price was good but the service was slow.

31 October 2026
Rated 1 out of 5 stars

Unprofessional

One tyre required a slow-puncture repair. The work was carried out promptly, which I appreciated. However, the tyre was significantly underinflated when returned to me.

The recommended pressure range for my car is 38–42 PSI, depending on loading, yet they inflated it to just 36 PSI. Even more concerning, the pressure in the right-hand tyre was 4 PSI lower than the left.

It's frankly astonishing that a supposedly professional tyre specialist could overlook something as fundamental as checking and correctly setting tyre pressures.

If you decide to use this company, I strongly recommend checking all your tyre pressures before driving away. Apparently, even the basics cannot be taken for granted.

2 November 2026
Unprompted review
Rated 1 out of 5 stars

Appalling customer service

Purchased 4 brand new tyres 4/5 months ago Developed a puncture so took to the local company I have been using for many years for repair He removed tyre and fully inflated it and showed a bulge in sidewall. He removed the tyre from the wheel and showed me damage to inner side wall and explained it must of been done when the new tyres were fitted. It was not fit for purpose so he replaced it and advised me to return the tyre to JUST TYRES. I did this and spoke to Kevin who said that the local repair company must of done it when removing as it had not been kerbed or damaged whilst driving. I asked could it have happened when they fitted them previously ? Absolutely not as it would have deflates straight away was his answer but this is not true as they can just deflate slowly whilst driving I have been told. Kevin is adamant it’s nothing they’ve done so I’m now out of pocket. Disgusted with his arrogant attitude I advise other customer to check all work before leaving the premises. I will certainly never recommend them

26 October 2026
Unprompted review
Rated 5 out of 5 stars

Good job from the fitters

Good job from the fitters. Shame I had to order tyres online to get a better price. Would be nice to let the stores offer the same prices as I like but stor staff were brilliant.

5 October 2026
Rated 2 out of 5 stars

Tyre replaced and inflate tyres on the way to home

I recently changed tyre in the Daventry center. They have committed time to replace tyre 10:30 and was there 5 mins before and they were just like very easy though I was waiting to fit tyre and took long time to fit the new tyre and as soon as I started driving dashboard was showing inflate tyre and was keep resetting. While you book they promise so many options ex: free break check etc for free but they don’t deliver it. Not recommended. I had to go to Halfords again for the inflate tyres.

21 October 2026
Rated 5 out of 5 stars

Excellent Service

Excellent service from the team at St Neots Just Tyres yesterday. Popped in to see if they could repair a slow puncture for me. They looked at it straight away, diagnosed a faulty valve. Replaced it and I was on my way within 15 minutes. Would definitely recommend them.

28 October 2026
Unprompted review
Rated 4 out of 5 stars

Easy to book

Easy to book, staff friendly and changed the tyre quickly.
Only disappointment was I asked if they could put some air in another tyre as the warning light had come on….they didn’t.

21 October 2026

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