Just Tyres Reviews 

18,946
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 3,704 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and efficient service, often highlighting the smooth process from online booking to fitting. Many people found the staff to be friendly, professional, and helpful, with several reviewers commending their knowledge and positive attitude. The pricing is frequently mentioned as excellent and competitive, offering great value compared to other providers, making the overall experience very satisfying. However, some customers also noted issues with pricing, finding significant differences between online and in-store quotes. A few other people also felt that the quality of work was inconsistent, citing instances of scratched wheels, dents to their vehicle, or the use of second-hand parts. Additionally, some reviewers experienced service problems such as unexpected branch closures, incorrect parts being ordered, or long waiting times for appointments.

What people talk about most

Service

Reviewers frequently express satisfaction with the service, highlighting professionalism, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Price

People report positive experiences with price, often highlighting competitive and excellent pricing for... See more

Product

Customers consistently note ambiguous experiences with the product, specifically tyres. Many reviewers praise... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it easy and efficient to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very friendly staff and quick service. Booked in for 4 replacement tyres, paying for the tyres online to be delivered to their site. The staff outlined how long everything would take and promptly gav... See more

Rated 5 out of 5 stars

Competitive price for 4 x Michelin primacy 4 all fitted within the hour. I like the idea of ordering on line & booking an appt. Didn't mark my alloys when taking the wheel nut out unlike the last pl... See more

Rated 5 out of 5 stars

Lovely tyres, lower noise than previous set,the tracking/wheel alignment was excellent. Steering tracks perfectly, no more vibration through steering wheel at speed. Malvern Tyres/Just Tyres comms we... See more

Rated 5 out of 5 stars

Derek & Ian worked on fitting 2 tyres. Both were professional, courteous & knowledgeable. They explained the machinery being used and clearly take care & pride in the service they offer. I’m definitel... See more


Company details

  1. #17 of 25 best companies in Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(18,946)

3,631 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid!

After my tyres were fitted I got in my car to drive it and the abs and skid sensor lights came on which were not on before I got the tyres done. I immediately got the garage to have a look as I didn't know if it was safe to drive the car they denied it was anything that they had done, when quite clearly they must have done something. I found them very rude and intimidating I had no other choice but to drive to another local tyre garage as I was not happy with driving my car they performed a diagnostic test said it was an issue with a sensor I told them I had literally just had my tyres changed within seconds they checked the sensor which had come apart as a result of the tyre changed they pushed it back together job done. This cost a further £45 all they done was reconnect the sensor fixed in seconds why the garage couldn't have checked this is beyond me such a simple thing caused lots of agro, stress, extra time and money I do not recommend county tyres in Royal wootton Bassett. I raised this issue with customer services they said I would hear from someone within 3 working days it's been over a week now and nothing this is extremely poor customer service I do not recommend on all accounts!

9 July 2026
Rated 5 out of 5 stars

Efficient

Efficient. Appointment well managed consulted re problem.with rim
Explained costs

13 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look