Just TyresReviews 

18,729
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 3,620 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting its efficiency and speed, often exceeding expectations. The staff consistently receives praise for being helpful, polite, professional, and knowledgeable, contributing to a positive overall experience. Many people appreciate the competitive pricing and the ease of the booking process, which allows for convenient scheduling. However, some customers experienced issues with product quality, including damaged wheels and misaligned steering after service. There were also occasional complaints about delays in service, incorrect tire pressure, and a lack of communication regarding additional services.

What people talk about most

Service

Reviewers highlight positive aspects of service, often praising the efficiency and speed of the work, with... See more

Staff

Consumers find staff to be positive, often describing them as friendly, polite, and efficient. Many reviewers... See more

Price

Customers consistently note positive experiences with price, often finding competitive and reasonable pricing... See more

Product

Reviewers mention ambiguous feedback about product, with some customers praising the value for money and... See more

Booking process

People report positive experiences with the booking process, finding it easy and straightforward to book... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was driving with 2 young children when my tyre started deflating. I drove into Just Tyres Wakefield Immediately and asked if they could repair? Ash the manager couldn't have been more helpfu... See more

Rated 5 out of 5 stars

Visited Discount tyres to get myself two front tires fitted. Was told it’s easier to order online then book in to get them fitted. So I did. The online pricing was better than the shop and I could als... See more

Rated 5 out of 5 stars

I needed a pair of tyres replaced urgently and was great to find a tyre company that I didn't have to wait days to get my tyres changed and at a time that suited me unlike some well known companies... See more

Rated 5 out of 5 stars

Ash, the Manager of the Wakefield Just Tyres, not only knows his business, I mean REALLY KNOWS, but he is passionate about delivering outstanding Customer Service. Ash gave me a great price on large... See more


Company details

  1. #17 of 25 best companies in Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info


4.5

Excellent

TrustScore 4.5 out of 5

19k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(18,729)

3,422 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent service, quickly changed my tyre, no pressure for added extras like tracking, 2 tyres to be changed at same time. Fitted by friendly staff. Can not fault the service thank you.

18 June 2026
Rated 5 out of 5 stars

Helpful

I found what I needed and delivered next day as expected. I was seen on time, helpful friendly staff fitted tyres efficiently.

18 June 2026
Rated 1 out of 5 stars

Just tyres are very poor

I ordered my Bridgstone tyres nearly a week ahead of the fitting date I booked. I was called the day before to ask me if I could push my appointment back to the afternoon because the tyres had not arrived, so i agreed. On the day of the fitting I was contacted again to ask if I could push the fitting back to the next day due to only 3 tyres turning up (i ordered 4 because my car has 4 wheel!!) I said that was difficult but I had no real choice. Thus meant I had to rearrange my work which was very inconvenient. I turned up the next day at 8.30am as arranged but still only 3 tyres were there. So 2 were put on in the hope that the last tyre would be delivered by Bonds later that morning. The fitter also let it slip that they were on stop with the supplier because someone hadnt paid the bill. It made me think what sort of company is this? The fitters themselves were very efficient and later that day I return to have the remaing 2 tyres fitted. Not an experience I wish to repeat. Just tyres, please pay your bills on time, it really should not be the customers issue especially when I had paid up front for the tyres. Just tyres as a company I would only give 1 star due to the poor way they conduct their business.

20 June 2026
Rated 1 out of 5 stars

Poor

Turned up at the garage for my 2 new tyres to be fitted. Waited 20 minutes only then to be told that the tyres weren't delivered. Now I have to wait for the tyres to be delivered and rebook with the garage to then have them fitted. Very poor as no communication was received to inform me or the garage.

20 June 2026
Rated 1 out of 5 stars

Tyres had not been delivered to the…

Tyres had not been delivered to the garage in time for my scheduled appointment and only found out when arrived. 2 days later they had still not been delivered. Ended up cancelling. Issue was with the head office not local garage.

23 June 2026
Rated 1 out of 5 stars

Ordered online x4 tyres and tracking

Ordered online x4 tyres and tracking, all booked to Saturday 27th at 9am.

I arrive at garage to be told the tyres have not been delivered so they can’t do anything

I call just tyres to be told there’s nothing that they can do today.

So In the end I’ve had to cancel the order and trying to get a refund due to not having available time to move it to another weekend

27 June 2026
Rated 1 out of 5 stars

Booked an appointment for tyres online

Booked an appointment for tyres online. Selected the available tyres, appointment and paid for it. I go to the centre on the appointment to be advised that we don’t have those tyres. I call the office and the lady says they have no tyres so only option is to pay double the price for each tyre or just get a refund. Why are they showing on their website when they don’t have any of those tyres in stock. Now the money is only refunded in a week. It was a waste time and money. The website must not display unavailable stock.

27 June 2026
Unprompted review
Just Tyres logo

Reply from Just Tyres

Thank you for sharing your feedback. We're sorry to hear about the inconvenience you experienced and understand how frustrating that must have been. We'll be discussing this with the team to ensure we learn from it and improve our service moving forward. If there’s anything else you’d like to share or discuss, please don’t hesitate to get in touch with us on 01908 634 700 or email customerservices@justtyres.com.

Rated 5 out of 5 stars

Fast service and good prices

Fast service and actually fitted tyre when I arrived half hour early for fitting appointment rather than making me wait. Much appreciated.
Very good price paid up front via online booking service.
Fast service A1.
Happy and interactive staff so would use again.

20 June 2026
Just Tyres logo

Reply from Just Tyres

Thank you for your fantastic review! We’re glad to hear you received fast service and that the team were able to fit your tyre even though you arrived early. We appreciate your feedback and look forward to seeing you again.

Rated 3 out of 5 stars

Two tyres and tracking 2 hours 40mins

Two tyres and tracking 2 hours 40mins. Then lost a hub cap on drive home and the steering wheel was not straight after tracking . Friendly staff but they were busy. Did have to return to get tracking done again which was no problem and done with out fuss

17 June 2026
Just Tyres logo

Reply from Just Tyres

Thank you for taking the time to share your feedback. We’re sorry the initial visit took longer than expected and that you had issues with the hub cap and steering afterwards, that’s not the smooth experience we aim for. We appreciate you returning so we could put things right,

Rated 1 out of 5 stars

Even when you book an appointment they…

Even when you book an appointment they don’t care. Tell you to wait. Very bad service they gave me. Very unhappy definitely wouldn’t recommend here

18 June 2026
Just Tyres logo

Reply from Just Tyres

Thank you for the feedback, and we're sorry to hear you had a disappointing experience. That’s not the level of service we aim to provide, and we’d like the chance to understand what went wrong and see if we can make it right. Please get in touch with us on 01908 634 700 or email customerservices@justtyres.com and share any details that might help us investigate this further.

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