Just Tyres Reviews 18,693

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 3,620 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting its efficiency and speed, often exceeding expectations. The staff consistently receives praise for being helpful, polite, professional, and knowledgeable, contributing to a positive overall experience. Many people appreciate the competitive pricing and the ease of the booking process, which allows for convenient scheduling. However, some customers experienced issues with product quality, including damaged wheels and misaligned steering after service. There were also occasional complaints about delays in service, incorrect tire pressure, and a lack of communication regarding additional services.

What people talk about most

Service

Reviewers highlight positive aspects of service, often praising the efficiency and speed of the work, with... See more

Staff

Consumers find staff to be positive, often describing them as friendly, polite, and efficient. Many reviewers... See more

Price

Customers consistently note positive experiences with price, often finding competitive and reasonable pricing... See more

Product

Reviewers mention ambiguous feedback about product, with some customers praising the value for money and... See more

Booking process

People report positive experiences with the booking process, finding it easy and straightforward to book... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was driving with 2 young children when my tyre started deflating. I drove into Just Tyres Wakefield Immediately and asked if they could repair? Ash the manager couldn't have been more helpfu... See more

Rated 5 out of 5 stars

Visited Discount tyres to get myself two front tires fitted. Was told it’s easier to order online then book in to get them fitted. So I did. The online pricing was better than the shop and I could als... See more

Rated 5 out of 5 stars

I needed a pair of tyres replaced urgently and was great to find a tyre company that I didn't have to wait days to get my tyres changed and at a time that suited me unlike some well known companies... See more

Rated 5 out of 5 stars

Ash, the Manager of the Wakefield Just Tyres, not only knows his business, I mean REALLY KNOWS, but he is passionate about delivering outstanding Customer Service. Ash gave me a great price on large... See more


Company details

  1. #17 of 24 best companies in Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info


4.5

Excellent

TrustScore 4.5 out of 5

19k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Two tyres and tracking 2 hours 40mins

Two tyres and tracking 2 hours 40mins. Then lost a hub cap on drive home and the steering wheel was not straight after tracking . Friendly staff but they were busy. Did have to return to get tracking done again which was no problem and done with out fuss

17 June 2026
Rated 3 out of 5 stars

Good value tyres, well fitted, but poor wheel alignment

2 front tyres fitted promptly and efficiently to the appointment time, good value. Wheel alignment carried out at same time, technician took the car for a quick drive and confirmed the steering wheel was straight / aligned. When I drove the car on various road types / surfaces the steering wheel was not aligned when the car was travelling straight ahead. Took the car back and the depot adjusted for me promptly, but did not test drive and the steering wheel is still not straight. I now have no confidence to take back again and will either have to put up with the issue or pay another garage to sort out. I would like Just Tyres to consider a refund of the alignment charge as a result.

18 June 2026
Rated 5 out of 5 stars

The tyre fitter was fantastic

The tyre fitter was fantastic, very friendly and very efficient at doing the job. Great conversation with him while he was changing all the tyres.
The price for the tyres was also very competitive with all other places.
Will always go back if tyres or advice is needed.

17 June 2026
Rated 1 out of 5 stars

I visited Just Tyres St Neots branch on…

I visited Just Tyres St Neots branch on 22 June first time. I had a tyre puncture and needed an immediate replacement to make my next appointment to fit tyres elsewhere. I offered proof that I had booked to fit the remaining tyres at another garage yet they still refused to touch my car unless I bought a full set from them on the spot, requested their consultants online for assistance since I had proof that I am replacing the tyres elsewhere but still St. Neots branch refused to help me. Their exactly words “We are not touching your car unless you fitting all the tyres”. When I asked them to just fit one tyre they declined. Their response was to go to my other appointment first and come back completely ignoring that I had a puncture and could not safely do that. No alternatives, no flexibility, no compassion. Just a flat refusal leaving a customer stranded with a punctured tyre.On the 23rd I returned the staff was disappointed to see me, asking me all sort of questions if I had fitted the other Tyres elsewhere before they can help me and later when they saw I did they fitted the Tyre which was not suppose to be a long hustle even with proof on the table. People enter emergency even on the day of car service but other companies gladly help and not take of advantage. This is not customer service. I would strongly urge anyone to think twice before relying on Just Tyres in an emergency.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Fast efficient service

I needed a pair of tyres replaced urgently and was great to find a tyre company that I didn't have to wait days to get my tyres changed and at a time that suited me unlike some well known companies .
Good prices with fast Efficient service, will definitely use again.

17 June 2026

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