Just Tyres - Reading Reviews 

353
TrustScore 4.5 out of 5

4.5

Oxford Road 794, RG30 1EL Reading, England, GB


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Rated 3 out of 5 stars

I wasn’t impressed to be met by someone with a cigarette in his hand which he continued to smoke whilst talking to me. Taking was difficult it was more of a grunt than a conversation, wasn’t... See more

Rated 3 out of 5 stars

Liked that the job was completed quickly to the agree price. Didn’t like that the staff were unable to offer me an earlier appointment when I called earlier in the day. On arrival at the garage, tw... See more

Rated 5 out of 5 stars

Very straightforward and easy service. Man answered my questions re tyre pressures, and guess what even got a smile, which doesn’t happen much these days with garages etc. very pleased with my experie... See more

Rated 5 out of 5 stars

Ordered on line. Excellent choice and price. Extra discount also. Selected date and time for fitting. Fast efficient service. Polite and friendly even though it was extremely cold. Tracking needed doi... See more


Company details

  1. #16 of 24 best companies in Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Oxford Road 794, RG30 1EL, Reading, England, United Kingdom

  • 01189111479

4.5

Excellent

TrustScore 4.5 out of 5

353 reviews

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Replied to 20% of negative reviews

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4.5

All reviews

(353)

3,643 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I had 3 new tyres fitted

I had 3 new tyres fitted
I was asked what pressure they should be, which should be 58 psi. When I got home I thought they
looked a little flat. When I checked the pressures
the 2 front tyres were 10 pounds under pressure, the rear tyre was 18 pounds under pressure. Also hub cap not fitted properly and valve cap dust cover missing to one tyre. I have been using just tyres for years and standards have definitely dropped recently.

25 February 2023
Just Tyres - Reading logo

Reply from Just Tyres - Reading

Thank you for taking the time to leave a review for our company. We strive to achieve a high level of customer satisfaction and so it was disappointing to read your comments, please accept our apologies for any inconvenience caused as a result. I have passed your comments onto our Divisional Manager to address any training requirements with the team directly. We would welcome the opportunity to resolve the issues so please do feel free to pop back to allow us to top up the tyre pressures and replace the valve dust cover. Thank you for taking the time to bring this matter to our attention.

Rated 3 out of 5 stars

Good job, bad timing

The tyre replacement and quality of the job appears very good and the team seemed to care about the work.
I have a big problem with timing and communication. I booked and prepaid for 4 new tyres at 930am. Arrived at 925am, waited until 10.25am to begin, left at 1145am. That's not cool..

25 February 2023
Rated 1 out of 5 stars

Warning ⚠️ Don't get tyres charged here

Cross threaded 3 out of 5 bolts and wheel would not tight up when they changed my tyres. Was un safe to drive. Took it to a mechanic and they had to fit new hub and bolts. Had a big bill and had to have days off work because no vehicle. Not very happy and will be sending the bill to you

28 January 2023
Just Tyres - Reading logo

Reply from Just Tyres - Reading

Thank you for taking the time to leave a review for our company. We strive to achieve a high level of customer satisfaction and o it was disappointing to receive a one star review. We would be grateful if you could contact us directly to discuss your concerns in more details, please could you email us at customerservices@justtyres.com including your invoice/order number and a contact telephone number to allow us to look into your concerns and come back to you. Thank you

Rated 5 out of 5 stars

On line booking

Booked and paid for on line 2 new tyres
10am appointment no waiting done by 10.25am
Great service and a very good price.

11 January 2023
Rated 4 out of 5 stars

Tyres were changed on my fiesta and…

Tyres were changed on my fiesta and wheel alignment completed. Had to return to get the steering wheel to drive straight. So added another 40 mins to the work. Conducted in a friendly manner, but could have been done correctly first time.

6 January 2023

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