Just Tyres - St Neots Reviews 419

Avoid at all costs… took 2 hours to fit four tyres .. broke a valve in the process .. wheel alignment was completely out despite paying them to align .. steering wheel pointed 10 degree off with road wheel pointing the other direction .. oil marks left on the interior of the car .. which was previously immaculate.. and dangerously over torqued wheel nuts applied with an impact driver .. been at my regular mechanic the day after and they are unable to remove them without damage and bolts are over stretched… called the head office resolve and no one other than a receptionist available to take my call .. complaints department didn’t pick up and area manager doesn’t answer .. clearly too busy with other complaints.. Will be taking civil action to recover costs of remedial work .. warning others to avoid.

Was told they were running an hour behind when I arrived for my appointment. Once they realised I was going to have to sit and wait, they moved my car to the front of the queue so was in and out within 30 mins

I found the service there was really good, I found there budget tyres which I had fitted to be a very good price, and they were fitted fairly quick too.

Excellent Service at Eaton Socon Just Tyres Staff were very helpful

St Neots Just Tyres, Extremely Helpful
Lovely to see a young lady working as a mechanic
Guy on the counter very friendly & helpful
Thank you Sue S

Failed to notice wobbly wheel due to wheel bearing.
Garage was disgusted!

Helpful staff and good price for the tyres

Great customer service, Saturday appointment as booked with attention to detail.

Although they were busy, the fitters did a good job. The TPMS valve leaked a bit the following week, but they changed it for free with no hassle.

Ordering OK. Staff at fitting centre excelent but booking system a joke. Selected 2pm fitting appointment but on arrival at fitting station I was dumbfounded to discover that I was in a queu along with a number of other customers. There is no point in having a timed appointment if you cannot or do not want to deliver. A timed appointment is a timed appointment!!!!

Incredibly rude staff that dmanaged my alloys and sold me tyres I didn’t even need, and charged me more than I should have been charged. Customer services (if you can call them that!) will just ignore you. Avoid, go somewhere else.

Great value service.

I had three paid for two new tyres. I was informed that I needed all four of my tyres doing I was aware the following week once getting paid I was going to get another two more tyres but they would not fit any tires unless I had all four done there and then.
It’s meant to be their company policy they cannot let someone go unless all the tyres are legal even though I was only booked in for the two tyres I can afford? Quite pressurised and not very well informed about such terms and conditions.

Terrible service and incredibly rude staff. Customer services are non existent too. I got overcharged for x2 tyres and even paid someone else’s invoice. Lots of marks and scuffs on my alloys now too, as well as internal parts missing from my car. I used to recommend this place but not anymore. Spare yourself the stress.

Just Tyres at Eaton Socon are brilliant, took my car in as it had failed the mot on 2 tyres, Rob the manager, (I think that’s his name), actually said that they all needed replacing as the other two had perished and the “Dot Code” indicates that they were quite old and near the limit anyway. Four new tyres later, very efficiently replaced and excellent value for money.

Very happy with the service provided to us by the Eaton Socon/St.Neots branch. They were very thorough and were happy to explain and show why 4 tyres were needed instead of the two I'd ordered. I work on my own vehicles but was unable to see the damage on the rear two. I initially didn't accept their assessment until I drove in to see for myself and they were quite right and importantly not upset with my intrusion and my judgement of their assessment. They were more than happy for me to be there. I've been burnt before by other garages but we both feel we can trust this branch. Thank you Eaton Socon team.

Unfriendly welcome first time by stressed manager. Booked for 9am and told to wait but couldn’t say how long but warned could be hours. Not sure what booking a time slot does in this case. Turns out the tyre hadn’t arrived in any case. So had to go back. Manager much nicer this time and encouraged complaint regarding confusion of online booking. Have been helpful in the past.

Booked tyres online, very quick service and friendly team at St Neots

Great team at Just Tyres
Would happily use again