Just Tyres - St Neots Reviews 

431
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TrustScore 4 out of 5

3.8

Unit 6 Colmworth Business Park, Chester Road, Eaton Socon, PE19 8YW St Neots, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Really happy with the service. Booked online and arrived for my booked appointment seen right away. Both tyres changed and new valves were fitted. Recommendations given about other tyres on the car an... See more

Rated 5 out of 5 stars

I felt the team at St Neots actually wanted me to be a long term repeat customer. The four tyres were fitted quickly and checked for alignment - all within the time period the manager had sai... See more

Rated 3 out of 5 stars

Price was good, Unfortunately young inexperienced operatives left to do the work, manager guy not interested and after a tyre removal machine broke down, he was on phone in car park for 20mins befor... See more

Rated 5 out of 5 stars

Thanks to the guys at St Neots. Turning around our replacements & tracking within 90 mins on a Saturday with no notice. They handled a very impatient lady (I needed to be somewhere….) organising her t... See more


Company details

  1. Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 6 Colmworth Business Park, Chester Road, Eaton Socon, PE19 8YW, St Neots, England, United Kingdom

  • 01480802129

3.8

Great

TrustScore 4 out of 5

431 reviews

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Replied to 17% of negative reviews

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3.8

All reviews

(431)

3,839 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible operation. Avoid.

Terrible operation.
I've had 3 wheels damaged by this team at St Neots when replacing tyres and they completely deny it.
As someone who takes care of their car it's frustrating to have it damaged by careless work.
Just Tyres don't respond to complaints either.

Their team at this garage also spend a lot of time 'wheel spinning' their cars.
They can only do that because they have access to limitless amounts of tyres.
It's a real problem that needs sorting out.

14 January 2025
Unprompted review
Just Tyres - St Neots logo

Reply from Just Tyres - St Neots

Thank you for bringing this to our attention. We're sorry to hear about your experience and really appreciate you taking the time to share your feedback.
Please get in touch with us on 01908 634 700 or email customerservices@justtyres.com and include your details (such as your booking reference or invoice number) so we can assist you as quickly as possible.

Rated 5 out of 5 stars

Tyre pressure fault check

Fantastic, quick and efficient. Tyre pressure warning light appeared on my car and I wanted to get the tyre checked out. Thoroughly checked the tyre and all tyre pressure were correct. It didn't cost anything. Everything OK, but will definitely be going when my vehicle needs new tyres!

8 October 2025
Unprompted review
Rated 1 out of 5 stars

The labourer was unable to drop my…

The labourer was unable to drop my spare tire for replacement, and I was told there was something wrong and that I was to return to my vw garage. I was informed form the vw garage there would be a charge if no findings were found. So I went to another garage, Costco and the engineer had said that they just needed to push a pin in so I had travelled and hour round trip and then the additional waist of time. I suggest they have the right size equipment is supplied at all just tires and more training. Especially as this could have cost me more than just 60miles of fuel. So not very happy with the service provided on this occasion.

25 September 2025
Just Tyres - St Neots logo

Reply from Just Tyres - St Neots

We are sorry your experience did not meet expectations. This isn’t the level of service we aim to provide, and we’ll be discussing it with the team to make improvements. Thank you again for sharing your feedback, it’s truly appreciated.

Rated 5 out of 5 stars

Good experience

Fast, polite and professional service, it was easy from ordering online to getting fitted

2 September 2025
Just Tyres - St Neots logo

Reply from Just Tyres - St Neots

Thank you for the great review! We're glad the whole process was smooth and hassle-free. We appreciate your kind words and hope to see you again soon!

Rated 5 out of 5 stars

Great service

Great service, friendly and helpful, will definitely use them again. Fast and helpful service.

3 September 2025
Unprompted review
Rated 2 out of 5 stars

Won’t be back.

Booked online for a wheel balance check which came up as free; surprised at that.

Arrived and was met with an incredibly unpleasant manager who was educating me about my error in expecting this to be free. Tried to explain that’s what it came up as on the Just Tyres system, but was met with a continued appalling attitude-filled diatribe; I suggested twice we start the conversation again, but the same theme continued.

Whilst I understand the frustration for the team on-site and it’s not acceptable for there to be an option on the system they can’t provide as it creates discord, that’s not my fault which we eventually got to but it took far too long, and was deeply unprofessional. All it needed was a version of ‘Sorry, it’s an error on the booking system, we charge £30 for each axle but understand if you don’t want to take that option’. Not difficult, is it?

For all I know it was a promotion as a lost-leader with the aim to get people through the door and sell other services? It’s not my responsibility to understand the business model of Just Tyres.

The service provided by the two guys looking after my car was superb and they were able to advise what they’d done - only 2* because of this (would happily give them 5*), otherwise it would be 0*.

21 August 2025
Just Tyres - St Neots logo

Reply from Just Tyres - St Neots

Thank you for sharing your honest feedback. We're sorry to hear about the inconvenience you experienced and understand how frustrating that must have been. We'll be discussing this with the team to ensure we learn from it and improve our service moving forward.

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