Just Tyres - St Neots Reviews 

Tyres I ordered weren’t available. Fair enough. (Why the tyres show as available when they’re not is a separate issue) Got a text message asking me to call them, why not just call me? Customer service not good enough. When it came to the appointment the branch wasn’t very welcoming. Felt pressured to have wheel alignment done and that just seemed like a massive con to get another £90 out of me. Wouldn’t recommend and won’t be going back

Friendly service, quick fitting

On arrival I went to pull in the unit only to be pointed at to park over the otherside of the car park walked over to the shop to be treated by a grumpy reception man that didn't great politely I found him very rude if I knew the area better I would of taken my business elsewhere I won't be using this firm again I would much rather walk they didn't show me if the tyre just had a puncture just that it had to be a new one

No charge for tyre rotation
Friendly.

Easy process online to order, polite staff, and efficient fitting.

Great service just a shame I couldn’t get my tyres done at the store for the same price even though they were in stock! Had to order on line to go back the next day to be fitted to save me £80 fior 2 tyres!!!!

I was happy with the guys who fitted the tyres. Yet, I previously ordered tyres online, made the appointment, and duly arrived five days later to have two tyres fitted. The tyres I had ordered were not available or could not be found. Could have been a storage misappropriation. Nevertheless, a suitable replacement was available, but only one was on the shelf. One of the staff kindly drove a round trip of twenty miles to a neighbouring branch to pick up the additional tyre for which I was grateful. It was just a bit unprofessional and not expected of such a large organisation.
Good guys who fitted my tyres.

Rude staff who cannot use a torque wrench.
Also marked my alloys
Promised a call from area manager that never happened.
Need to train their staff and above all be polite to customers.

I needed a puncture repair due to a nail stuck in the middle of my rear wheel, which they confirmed over the phone they can do for £37.50. As soon I get there, they take a cursory glance at all my tyres (why?) to tell me there are cracks in all of them. Being a woman, they obviously thought they could try it on. Luckily, my car was MOT’d late October (by a reputable independent garage) and only very minor cosmetic cracks in tyres noted but not an issue and highly unlikely to have degraded since as I do <1000 miles a year. I told them this fact and they immediately looked sheepish. Now comes the excuse that they can’t repair a puncture on a cracked tyre and start quoting me £125 for a new one. Bloody joke! Knowing there’s cheaper, I laughed. Eventually paid for a ‘budget’ tyre of £80. Although, I’ve left there feeling like I’ve been mugged by a bunch of teenagers. Lesson: never use Just Tyres they’ll only try and scam you. I certainly won’t be going back.

Swift and good service with no issues.

Found the manager and his staff, rude and abrupt. Sitting behind the counter watching YouTube videos isn't a sign of professionalism. Then verbally abusing deliver drivers whilst in the presences of customers, and giggling like school.kids is unprofessional. I won't be using the branch again

Best price in the area
Fast replacement of tyre
Helpful to locate and determine the cause of the puncture

Work carried out punctually and to a good standard

Easy to book friendly and helpful staff .4 tyres fitted at a good price

Good service, tyre change finished in good time.

Website very easy to use , Tyres delivered in a timely fashion to my local supplier & fitted without complication.
First class service as always

Easy to find correct tyres and competitive price right on web site also easy to order and select fitting time to suit my requirements . Fitters did a great job on time . I was very pleased with the overall experience

I've had 2 very frustrating experiences with Just Tyres in St. Neots. I won't ever use them again.
They've scratched my alloy wheels in the same places on 2 different occasions and refuse to take responsibility for it.
Their team are dismissive and just make excuses.
They clearly have a serious quality problem and will not take responsibility for it.
Avoid at all costs.

Fantastic, fast and friendly service at an unbeatable price. Terrific.