Just Tyres Reviews 

18,848
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 3,668 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive prices, and the helpful, professional, and friendly staff. Many people appreciate the fast and efficient service, with appointments often starting promptly and tyres being fitted quickly. The online booking process is also highlighted as easy and convenient, contributing to a smooth overall experience. However, some customers also noted issues with product availability and occasional delays or confusion regarding appointments. A few other people also felt that the quality of the product or service was not always consistent, with some experiencing problems like dents in their car or misaligned steering after fitting. There were also mentions of staff being unhelpful or refusing service in some instances.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the efficiency, speed, and helpfulness... See more

Staff

Customers had positive experiences with staff, frequently describing them as friendly, helpful, and... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive pricing and good value.... See more

Product

Users describe ambiguous interactions with product, with many customers praising the good selection and... See more

Booking process

Customers consistently note positive experiences with the booking process, highlighting its ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good selection of tyres without paying ridiculous prices. Ordering was simple, the website being accurate. The fitting centre, part of the same group was very efficient, communication good. I am a fir... See more

Rated 5 out of 5 stars

Lovely tyres, lower noise than previous set,the tracking/wheel alignment was excellent. Steering tracks perfectly, no more vibration through steering wheel at speed. Malvern Tyres/Just Tyres comms we... See more

Rated 5 out of 5 stars

Competitive price for 4 x Michelin primacy 4 all fitted within the hour. I like the idea of ordering on line & booking an appt. Didn't mark my alloys when taking the wheel nut out unlike the last pl... See more

Rated 5 out of 5 stars

Fast service and actually fitted tyre when I arrived half hour early for fitting appointment rather than making me wait. Much appreciated. Very good price paid up front via online booking service.... See more

Company replied


Company details

  1. #17 of 26 best companies in Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19k reviews

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Asks customers to review

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Replied to 28% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(18,848)

3,533 reviews in the last 12 months

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Rated 5 out of 5 stars

Good Service & Good Prices

This is my second time using JT. I've been given a same day appointment, choice of tyres to suit my budget and have been dealt with professionally, politely and in good time. Lee is a credit to the operation who provides you with reassurance that they will give a good service. (This makes a stark difference to the temporary replacement earlier in the year, who was disinterested and went out of his way to be as unco-operative and unhelpful as possible, unable to book me an appointment for a whole week because they were apparently so busy. I will continue to trust JT Lewes.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Will be a returning customer! Great service

Price, tyre availability and appointment all within your online store
Appointment itself was on time and actually was repaired so new tyre not required! Credit note authorised a day later, confirmed by text and received within the 5-7 window
Special mention to Will, Aylesbury branch, a credit to your business! Thoroughly impressed and was so professional

2 July 2026
Rated 1 out of 5 stars

Damaged brake calipers

The fitters scratched my alloys removing the tyres and old wheel weights and damaged my brake calipers by placing the new wheel weights in the wrong place, allowing them to strike the calipers with each wheel rotation. They accepted full liability after some persuasion with head office, but never followed up on any kind of repair. I was happy to not go back and have them touch my car again!

I also couldn't get the tyres fitted at the original appointment due to a rounded wheel bolt, which i suspect was also caused by them but I couldn't prove.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Quick, efficient and a lovely team! Was able to book in quickly for 2 new tyres.at a garage 5 mins away from my house. I arrived and was back on my way in less than 20 mins. Definitely be using Just Tyres again.
Definitely recommend

6 July 2026
Rated 5 out of 5 stars

Shout out to the Buckingham team

Went to Just Tyres with my friend who had had a flat. Have been there before and always had great service. Roger the manager was rushed off his feet but as in the past was incredibly polite and helpful. Everything sorted quickly. Service was great and to encounter such helpfulness and pleasantness from someone so under pressure was like a breath of fresh air and made my day. A big shout out to the team there. I will go back there every time (hopefully not too often!).

10 July 2026
Unprompted review
Rated 1 out of 5 stars

Scratched my wheel when removing the…

Scratched my wheel when removing the old tyre. Also tyre selection wasn’t very good. Would go elsewhere. Usually go to total tyres but at that point in time they didn’t have any tyres available for my car so had to come here.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic staff service every time

I had an early morning appointment and was served within minutes of the doors opening.
The service is fantastic by the staff there.
I use Just tyres for all of my tyre needs and the people there never let me down. It has been 100% for quality of tyres and service, and very quick. Thank you so much

8 July 2026
Rated 5 out of 5 stars

Excellent Service from Just Tyres

First time using Just Tyres and it won't be the last. Very competitive pricing, easy ordering and booking process. Excellent service from the fitting depot. Left my vehicle and picked it up later, ready to go.

5 July 2026
Rated 1 out of 5 stars

Letchworth fitted tyres incorrectly

Letchworth fitted the tyres the wrong way around between front and back as they were different sizes. lodged a complaint in November with video evidence and been trying to follow up with them ever since. Only found during BMW service months later - cost me £130 at BMW to get the tires put on the right wheels. no sign of any recompense yet 9 months on. Local team have been trying to help but zero customer service or communication from their Central management teams. 9 months to fail to deal with a simple complaint is pathetic.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

They got me an appointment the same day, they fitted the tyres very quickly, they were very reasonably priced and very professional!
Very happy with the service I received and I will be using them again.

4 July 2026
Rated 5 out of 5 stars

Another Great Experience

Two front tyres and tracking needed. Chris and his team were exceptional. Kept to the booked time. Courteous and professional in all dealings. Problem found with tracking on car and quote to rectify offered. I chose to do myself so took the vehicle away then returned two days later enquiring about a slot to do tracking. Chris looked at diary and said ‘ if you can wait 10 mins I’ll do it today. Perfect. So tyres and tracking sorted and utilised the £6 per tyre discount and Blue Light discount for tracking. Very good experience and a reminder why I take all your of our family cars to Chris at Just Tyres. Highly recommend.

8 July 2026
Unprompted review

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