Just Tyres - Woodley Reviews 

202
TrustScore 4 out of 5

4.0

Unit 21 Headley Park 10, Woodley, RG5 4SW Reading, Berkshire, GB


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Rated 5 out of 5 stars

First time using Just Tyres (Woodley branch) Booked 2 tyres online for 8.30 this morning. Arrived and as soon as the doors opened I drove my car in and they got on with the tyres. I asked them to do... See more

Rated 5 out of 5 stars

I rang up late on Saturday afternoon to enquire about having some new tyres fitted the following week. Glen was extremely helpful and polite. The upshot was that he suggested that I go straight in as... See more

Rated 4 out of 5 stars

Easy on-line ordering and good communications. Great prices. Helpful and courteous branch staff. The only problem was the local branch wasn't equipped to deal with 12" rim size. It was thanks... See more

Rated 5 out of 5 stars

Glen had five new tyres to fit for me and we had an interesting day as he was on his own and for safety reasons wished to have me within earshot , everything went very smoothly and precisely it was... See more


Company details

  1. #16 of 24 best companies in Tyre shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 21 Headley Park 10, Woodley, RG5 4SW, Reading, Berkshire, United Kingdom

  • 01182146930

4.0

Great

TrustScore 4 out of 5

202 reviews

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Replied to 20% of negative reviews

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4.0

All reviews

(202)

3,628 reviews in the last 12 months

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Rated 4 out of 5 stars

Generally satisfied.

Easy on-line ordering and good communications.
Great prices.
Helpful and courteous branch staff.
The only problem was the local branch wasn't equipped to deal with 12" rim size.
It was thanks to the manager's expertise they were able to fit the tyres.
They were unable to balance the new tyres, again the
equipment couldn't cope.
There seems to be a disconnect between on-line offer and what's possible on the ground.

18 September 2023
Rated 5 out of 5 stars

I'd like to thank Glen the manager for…

I'd like to thank Glen the manager for all the help I was very impressed with the work I had done he was very polite and excellent workmanship I felt very welcome and could not off been any better so this is a special thank you and I'd tell anyone to try your shop out as how helpful you are thanks again I'm 💯 percent pleased

4 September 2023
Unprompted review
Rated 1 out of 5 stars

Stock issue

I ordered the tyres then got a call to say the branch didn’t have the quantity required and couldn’t get in early enough.

14 August 2023
Just Tyres - Woodley logo

Reply from Just Tyres - Woodley

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was disappointing to receive a one star review. Regrettably, it appears that our supplier was unable to source the tyres required in the timescale needed which has caused the delay. Please be assured that this is not our normal level of service and we would like to apologise for any inconvenience caused as a result of this issue. Thank you for bringing this matter to our attention.

Rated 5 out of 5 stars

Best place for tyres

Easy online booking process, friendly expert staff. I was asked if I wanted the tracking checked, which I opted for. They informed me that my tracking was out (by quite a way) and they offered to do it for me and told me the price before they did anything. 4 tyres fitted and tracking done (which I agreed to have done) within an hour. Highly recommended

30 July 2023
Rated 5 out of 5 stars

Excellent professional experience

Brilliant service. Easy online ordering and fitting arrangement. Good price. Even had contact from the Woodley site saying tyres are in would you like an earlier appointment. All fitters very polite and friendly. Would definitely recommend.

6 July 2023
Rated 5 out of 5 stars

Five new tyres expertly fitted …

Glen had five new tyres to fit for me and we had an interesting day as he was on his own and for safety reasons wished to have me within earshot , everything went very smoothly and precisely it was clear that I was observing a master at work .

Would recommend Just Tyres without question and will continue to take my cars there when they need new tyres .

28 June 2023
Rated 1 out of 5 stars

Disappointing Experience at Just Tyre…

Disappointing Experience at Just Tyre Shop

I recently visited Just Tyre Shop with high hopes of receiving a thorough inspection and quality service for my car's tyres. However, my experience turned out to be extremely disappointing, leaving me frustrated and dissatisfied with the level of service provided.

Firstly, despite booking an appointment in advance and specifically requesting a brake pad check, the employee at the shop completely neglected this crucial aspect of the inspection. It is unacceptable that a basic request like this was overlooked, especially when it was made clear beforehand. As a responsible car owner, I rely on professionals to ensure the safety and functionality of my vehicle, and their negligence in this regard is simply unacceptable.

Moreover, I had also requested a thorough inspection of the condition of all my tyres during the booking process. Regrettably, this request was also ignored by the staff at Just Tyre Shop. I expected them to assess the wear and tear, check for any signs of damage, and provide me with an expert opinion on whether replacement of rear tyres was necessary. However, their blatant disregard for my explicit requirements demonstrated a lack of professionalism and attention to detail.

The overall lack of concern for customer satisfaction displayed by the staff was disheartening. The whole purpose of booking an appointment in advance is to ensure that the necessary services are provided promptly and efficiently.
Unfortunately, Just Tyre Shop failed miserably in meeting these expectations, leaving me with serious doubts about their competence and commitment to their customers.

Based on my experience, I cannot recommend this Shop to anyone seeking reliable and comprehensive tyre services. Their failure to fulfill basic inspection requests, disregard for customer requirements, and lackluster customer service leave much to be desired. I strongly urge potential customers to consider alternative tyre shops that prioritize professionalism, attention to detail, and customer satisfaction.

28 June 2023

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