First time using Just Tyres (Woodley branch) Booked 2 tyres online for 8.30 this morning. Arrived and as soon as the doors opened I drove my car in and they got on with the tyres. I asked them to do... See more
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See what reviewers are saying
I rang up late on Saturday afternoon to enquire about having some new tyres fitted the following week. Glen was extremely helpful and polite. The upshot was that he suggested that I go straight in as... See more
Easy on-line ordering and good communications. Great prices. Helpful and courteous branch staff. The only problem was the local branch wasn't equipped to deal with 12" rim size. It was thanks... See more
Glen had five new tyres to fit for me and we had an interesting day as he was on his own and for safety reasons wished to have me within earshot , everything went very smoothly and precisely it was... See more
Company details
- #17 of 24 best companies in Tyre shop
Written by the company
We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.
Just Tyres, great, professional service for every customer
Written by the company
- We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.
Price Promise Guarantee
We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.
Contact info
Unit 21 Headley Park 10, Woodley, RG5 4SW, Reading, Berkshire, United Kingdom
- 01182146930
4.0
Great
202 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 19% of negative reviews
Typically replies within 1 week
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Excellent service
Excellent service, it couldn’t have been better
Efficient and pleasant staff
8 June 2023
Good local tyre service
Good prompt customer service and good value for money I always try to shop local and would recommend
4 May 2023
Good service. Staff issues beyond their control…
Staff issues beyond their control caused the team issues. The area manager was on site to helped to keep the service up. Good advice excellent service and care.
31 March 2023
Definitely didn’t do tracking or…
Definitely didn’t do tracking or balancing. Car feels dangerous on motorway. Service was disgraceful
28 March 2023
two visits, both dreadful.
I ordered tyres through black circle, which didn't deliver on time - this was annoying, but these things happen. This wasnt helped by the fact that the guy working at the Woodley location made me wait 30mins before telling me my tyres hadnt arrived. I subsequently cancelled that order and re-ordered directly through Just Tyres.
The second time I visited, I was asked to wait in reception. The two members of staff were just chatting with the other customer for over 20mins. Zero urgency, zero professionalism.
Then it took a further 40mins to fit my two tyres, with the older guy disappearing several times out the back for most of the process.
I paid for tracking, and it was not done. The older guy told the younger to "just leave it" under his breath. Im guessing he didn't think I'd hear.
They also made me fill out the same A4 form TWICE, despite having provided all my details when ordering online.
Finally, they kept my locking wheel nut, so I had to drive back a third time to collect.
Absolutely shocking. Avoid.
30 March 2023
Unprompted review
No tyres !!!
Turned up for appointment and had left work early. Woodley centre had no record of my appointment after I purchased tyres online a few days before. No telephone call from company to say tyres not delivered. Absolutely furious to turn up and they don't have my tyres I paid for. I don't blame the Woodley centre they apologised. Clearly the fault of their ordering system. Will never use this company again.
29 March 2023
Unprompted review
Very good customer service and take…
Very good customer service and take care everything. Very professional.
1 March 2023
Extremely Friendly and Helpful Staff
Workhop was clean and tidy
Staff Friendly, Welcoming, Knowledgable
Tyres fitted and sorted really quickly
7 March 2023
Unprompted review
Bit pointless booking an appointment
Fitter was on his own so my booked appointment was 50 minutes late, which wasn’t his fault. Felt like it was pointless booking in.
Locking wheel nut wasn’t easily found so ended up having to just take tyre to go elsewhere to get it fitted subsequently having to pay extra.
Might as well have gone somewhere else as a drop in for the waste of my time and additional expense I ended up incurring.
17 February 2023
Fast and efficient service
Fast and efficient service - good price, requested tyres available next day...thanks!
16 February 2023
Luis the branch manager went above and…
Luis the branch manager went above and beyond to provide a friendly customer service that attended my needs and delivered a service worthy of revisit for all my tyre maintenance and purchase needs
4 February 2023
Excellent Service
Excellent service - I hope Just Tyres management know how good Louis and his team are or they will be snapped up elsewhere - they are a service benchmark for the company and beyond. Superb service and attention. Will come again and tell others.
7 February 2023
Unprompted review
Polite efficient great price
2 February 2023
This is how it should be
The manager, Louis, understands customer service. The whole process was quick and efficient. Will use the location again.
19 January 2023
Helpful Manager
Helpful Manager, Tyres fitted on time. Shown laser on wheel alignment indicating re alignment was necessary at extra cost.I was not shown the laser alignment to show that the wheels were aligned correctly after the wheel adjustment.
5 January 2023
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