Just You Reviews 

3,065
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 684 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, including tour managers and guides, for being welcoming, helpful, and knowledgeable, often going above and beyond. People frequently highlight the holidays as wonderful, well-organised, and enjoyable, catering well to solo travellers. Many appreciate the excellent locations and beautiful places visited, contributing to memorable experiences. However, some people mentioned that group sizes could be too large, making management difficult. A few other people also felt that the amount of coach travelling was at times tiring. Additionally, some reviewers noted that hotel quality, particularly regarding food and dated rooms, was not always up to expectations.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising the tour managers, guides, and crew for... See more

Holidays

Customers had positive experiences with holidays, often praising the good choice of holidays and high... See more

Location

Users describe positive interactions with location, with many reviewers praising the excellent and beautiful... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and a desire to travel... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the good choice and standard... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the moment you arrive at your destination everyone is so welcoming and friendly. Everyone is the same boat for different reasons and going on a Just You holiday helps you have a wonderful holi... See more

Company replied

Rated 5 out of 5 stars

What a wonderful trip to Puglia with the best tour manager. The hotel in the wooded hills above Fasano was stunning with one of the best clean pools I’ve ever seen amongst beautiful gardens. A great i... See more

Company replied

Rated 5 out of 5 stars

Excellent leader who went above and beyond. Varied activities and very good accommodation. Group was too big - 38 - which must have increased the leader's workload and there were some people I hadn... See more

Company replied

Rated 5 out of 5 stars

In the first instance the travel company guide(s) - those who facilitate the human experience, and includes drivers of coaches, minibuses etc. too. Also hotel staff, either on the main desk, in the r... See more

Company replied



Company details

  1. #87 of 143 best companies in Tour operator
  2. #26 of 33 best companies in Cultural tours provider
  3. #11 of 17 best companies in Sightseeing Tour Agency
  4. #29 of 42 best companies in Tour Agent

About Just You

Written by the company

For over 25 years, Just You have been pioneers in guided holidays for the solo traveller, creating holidays designed specifically for them.

Every itinerary includes incredible experiences discovering iconic landmarks and uncovering hidden treasures, plus time to explore at your own pace.

You will always have your own room, and there are no single supplements in sight and with our expert Holiday Directors on hand to support and bring destinations to life, you’re free to enjoy your adventure with fellow travellers.

Just You: the home of shared adventures.
Visit justyou.co.uk
Request a Brochure
All our holidays include:

• Incredible experiences as you discover iconic landmarks and uncover hidden treasures

• Plenty of excursions, as well as free time to relax or explore at your own pace

• A twin or double room to yourself with no supplement to pay

• Supportive and inspiring teams throughout your journey, from friendly Holiday Advisors to expert Holiday Directors

• A welcome get-together at the beginning of your trip so you can immediately start getting to know your fellow adventurers

• Breakfast every day along with many other meals to enjoy together
Book with confidence

We want you to feel completely confident when travelling with us. All Just You holidays are financially protected via ABTA and ATOL (flight-inclusive holidays) and financial failure insurance (non-flight packages). Your money is 100% protected.

Just You is Good Housekeeping Reader Recommended for Solo Travel.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.7

All reviews

(3,065)

656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rocky Mountains and Canada

Brian, our tour leader, was knowledgeable, helpful and courteous. The holiday organised well, as per brochure.

22 May 2026
Just You logo

Reply from Just You

Thank you so much for sharing your experience!
We are delighted to hear that your holiday was well-organised and matched the brochure perfectly. It is especially wonderful to know that Brian’s knowledge and courtesy made such a positive impact on your journey - he will be so pleased to hear the feedback.
We look forward to welcoming you on another adventure soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Everything was so well organised with…

Everything was so well organised with nothing to worry about and nothing left to chance

22 May 2026
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Reply from Just You

Dear Janet
We're happy to hear that you enjoyed your well orgainsed holiday with us. It is important to us to ensure that all the details are taken care of so you can enjoy every moment.
Thank you for your kind words.
Kind regards
The Just You Team

Rated 5 out of 5 stars

As always I had a fantastic experience…

As always I had a fantastic experience on this Just You holiday. The tour manager was excellent and as usual the tour was well planned and very enjoyable

29 May 2026
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Reply from Just You

Dear Alex
We are so pleased you had another fantastic experience with us! We pride ourselves on well-planned tours and excellent Holiday Directors and our team will be delighted to hear your feedback.
We hope to see you again soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

The holiday was amazing

The holiday was amazing!
I have just returned from the Treasures of Andalucia holiday.
What made it special was the beautiful places we visited, our very experienced guide and the lovely company of the others on the trip.
I wouldn’t hesitate to book another holiday with
Just You!

22 May 2026
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Reply from Just You

Dear Alison
It is a pleasure to hear that our Treasures of Andalucía holiday was such an amazing experience for you. We are delighted that the beautiful destinations, the expertise of our team, and the kindred spirits in your group made this journey so special.
Thank you for your high recommendation and exploring the world with us.
We cannot wait to welcome you back for your next adventure soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Efficient

Efficient , friendly staff and well organised tours

22 May 2026
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Reply from Just You

Dear Anne.
We're so glad you enjoyed your holiday with us.
Thank you for the feedback, it means a lot to our team.
We look forward to seeing you again soon.
Kind regards
The Just You Team

Rated 4 out of 5 stars

Great tour leader and guide

Great tour leader and guide. Good itinerary.

21 May 2026
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Reply from Just You

Dear Cheng
We're happy to hear you enjoyed your holiday with us.
Thank you for your kind words and we hope to see you again soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Well organised and friendly people

Well organised and friendly people

20 May 2026
Just You logo

Reply from Just You

Thank you for your review and we're glad you enjoyed your experience with us.
We hope to be welcoming you back soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Great holiday all round.

Will travel with this company again.

17 May 2026
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Reply from Just You

Thank you for your review!
We are so glad you enjoyed your experience. We look forward to welcoming you back on another trip very soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Trip to Puglia 17/05/26

My first solo tour, I was not disappointed. We were a group of 29 who were all so friendly, our hotel was in a beautiful area. Andy, our tour guide was lovely, very knowledgeable and experienced and we learned so much about the local history. The coach were very comfortable and we visited some really amazing places. I would definitely recommend and be happy to do another trip with Just You.

27 May 2026
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Reply from Just You

Dear Anna
It is delightful to hear that your first solo tour was such a positive experience and that Andy’s expertise, the comfort of our journeys, and the wonderful camaraderie of your group made for such an inspiring introduction to the Just You community.
Thank you for your high recommendation and for sharing your experience with us.
We are already looking forward to welcoming you back for your next adventure.
Kind regards
The Just You Team

Rated 5 out of 5 stars

My Walking in Tuscany holiday

My Walking in Tuscany holiday was a mixture of walking and culture. We visited Florence and Siena and walked to Vinci where Leonardo was born. We lunched in a Castillo which included wine tasting. We were looked after by an experienced tour director. Great time

27 May 2026
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Reply from Just You

Dear Mary Jo
It is wonderful to hear that your Walking in Tuscany holiday was such a great experience. We are delighted that the blend of cultural visits to Florence and Siena, the historic walk to Vinci, and the memorable wine tasting at the Castello created such a special journey for you.
Thank you for your kind words regarding our experienced Holiday Director. Your feedback means a lot to our team.
We look forward to welcoming you back for another adventure soon.
Kind regards
The Just You Team

Rated 4 out of 5 stars

The tour was well.organised and our…

The tour was well.organised and our host and guides superb. The hotel had some maintaining issues that detracted from my stay

20 May 2026
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Reply from Just You

Dear Shirley
It is a wonderful to hear that your trip overall was a great experience. We are delighted that you enjoyed the journey, though we genuinely appreciate your honest feedback regarding the hotel’s location and dining.
Providing the perfect base for exploration is a priority for us, and your comments are invaluable as we continue to review our holidays.
Thank you for sharing your reflections, and we do hope to be welcoming you back on another holiday.
Kind regards
The Just You Team

Rated 4 out of 5 stars

Trip overall was great

Trip overall was great. However hotel was a little disappointing, food not great and location in the middle of nowhere. No local taxis at all.

27 May 2026
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Reply from Just You

Dear Maureen
Thank you so much for your feedback! We're thrilled to hear that you had a great trip overall, though we're truly sorry to learn that some elements didn't meet your expectations.
We'll be sharing your comments with teams to ensure we're constantly refining our holiday experiences.
We hope to have the pleasure of welcoming you on another adventure soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Lovely Singles Holiday in Puglia, Italy.

What made it really great was the group of people I met on holiday! From Just You, the organisation was very good, with plenty of information beforehand.
It was my first singles holiday since being widowed and I'll certainly do another one, probably with Just You.

17 May 2026
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Reply from Just You

Thank you for your review!
It is a pleasure to hear that your time in Puglia has given you the confidence to continue exploring the world. We are delighted that the seamless organisation and the wonderful camaraderie of the kindred spirits in your group made your holiday such a positive experience.
Thank you for choosing to share this significant journey with us. We would be honoured to welcome you back for your next adventure whenever you are ready.
Kind regards
The Just You Team

Rated 4 out of 5 stars

Very good holiday

Very good holiday. The walks were well chosen and the tour director was very knowledgeable and efficient, the local guides were excellent and knew their stuff. Everything went smoothly and the group were all lovely people.

27 May 2026
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Reply from Just You

Dear Mick
It is wonderful to hear that your holiday was such a resounding success. We are delighted that our carefully chosen routes, combined with the expertise of our Holiday Director and local guides, helped create such a smooth and enjoyable experience.
Thank you for your kind words about the lovely company of your fellow travellers, it is what the Just You community is all about.
We look forward to welcoming you back soon.
Kind regards
The Just You Team

Rated 3 out of 5 stars

Very disappointing location not as…

Very disappointing location not as advertised was expecting beach location not a ferry ride away without facilities on site. the hotel was clean however the staff were sullen often abrupt we were separated from main restaurant in an extension often ignored our tables weren’t cleared between courses we were made to feel very unwelcome not up to Just You standards I could not recommend this hotel Apologies omitted to add our tour Manager Leigh was absolutely excellent as always (knew her from previous tour) the group was very friendly and very enjoyable company

19 May 2026
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Reply from Just You

Thank you Mary for the updated feedback. Leigh will be delighted and we are pleased to hear that your fellow travellers added to your experiences and we hope you felt part of the Just You community.
All the very best
The Just You Team

Dear Mary
Thank you for sharing such honest feedback. We are genuinely sorry to hear that your recent holiday fell so far short of the Just You standards you expected.
Providing a seamless and inclusive experience is core to our tours, and we sincerely apologise for the unwelcome atmosphere you described. Your feedback is invaluable and will be shared with our teams for further review.
We truly value your support and hope to have the opportunity to welcome you back for a journey that perfectly reflects the high quality and warm hospitality expected on a Just You holiday.
Kind regards
The Just You Team

Rated 4 out of 5 stars

Great fun

A very enjoyable holiday with a good bunch of people.
Lots to see and do - a packed itinerary.

27 May 2026
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Reply from Just You

Dear Michael
It is wonderful to hear that your holiday was such great fun. We are delighted that the full itinerary and the wonderful company of your fellow travellers helped create such an enjoyable experience.
Thank you for sharing your journey with us—we look forward to welcoming you back for another adventure soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Wonderful experience

Nice hotel, wonderful views and experiences. The best part was the people I met and Jonathan our tour leader was great 😊

20 May 2026
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Reply from Just You

Dear Ms Rutland
We are so pleased you enjoyed the hotel, views, and experiences. It's wonderful that our Holiday Director and the people you met made it special.
Thank you and we hope to see you again soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Excellent leader

Excellent leader who went above and beyond. Varied activities and very good accommodation.
Group was too big - 38 - which must have increased the leader's workload and there were some people I hadn't spoken to even by the end of the week.
Madeira is a fabulous destination and we had the bonus of the unique Flower parade on our last full day.

20 May 2026
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Reply from Just You

Dear Janet
It is wonderful to hear that Madeira proved to be such a fabulous destination and that the unique Flower Parade provided a magical conclusion to your trip. We are delighted that our Holiday Director's dedication, the varied activities, and the quality of your accommodation made for such an excellent experience.

We sincerely appreciate your honest feedback regarding the group size. Your insights are invaluable as we continue to refine the balance of our solo groups to ensure the best possible experience.
Thank you for exploring Madeira with us, and we look forward to welcoming you back soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

An extremely well put together holiday…

An extremely well put together holiday with good optional experiences. Good tour manager with excellent local knowledge, excellent hotels and use of local guides.

26 May 2026
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Reply from Just You

We are so glad you enjoyed your holiday and the optional experiences. It's wonderful to hear our Holiday Director and local guides enhanced your trip.
Thank you for your feedback and we hope to see you again soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Everything was well organised.

Everything was well organised and our courier and other guides were knowledgeable and helpful as were the hotel staff.

19 May 2026
Just You logo

Reply from Just You

Dear Maria
We're delighted everything was well organised. We appreciate your kind words about our team and hotel staff.
Thank you and we hope to see you again soon.
Kind regards
The Just You Team

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