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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like the messy bun and ponytails match their hair beautifully and look realistic. Many people are impressed with the perfect color match and the ease with which these products help them achieve a stylish look, even for those with thin or fine hair. Reviewers also frequently mention receiving compliments when wearing the products. However, some customers experienced issues with their orders, including receiving incorrect items or problems with order fulfillment. There were also instances where customers found the exchange and return process difficult, particularly when the product color didn't match the website's depiction or the extensions didn't work for their hair type.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality, realistic... See more

Order

Clients share ambiguous opinions on order experiences. While some customers express satisfaction with their... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received a messy bun and just got a long ponytail from Juvabun, both in silver grey and both match my hair beautifully! The ponytail is a clip on and wraps around my mini ponytail and a swatch of h... See more

Rated 5 out of 5 stars

I received my items and they are definitely high quality. Unfortunately, and this is not Juvabun's fault, the color I thought would work didn't. It took a little time to get a hold of someone, but I w... See more

Company replied

Rated 5 out of 5 stars

Initially my package didn't arrive and the tracking # provided showed my package delivered in another state. I believed it wouldn't get resolved. I was wrong. Customer service responded immediately... See more

Company replied

Rated 5 out of 5 stars

Site is very easy to navigate and easy to complete a purchase. Unfortunately I’m returning an item I purchased, but ordered but ordered another.


Company details

  1. Hair product shop
  2. Hair extensions supplier

Written by the company

At JuvaBun, we focus on enhancing your natural beauty rather than altering it. Our aim is to create products that encourage you to see yourself as beautiful at any age or form. We spent two years developing JuvaBun hair extensions with the goal of helping women who struggle with hair thinning. Through this process, we learned that many solutions were inadequate, time-consuming, and damaging to the hair.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

312 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love my JuvaBun ❤️

I seem to be having hair growth issues with menopause. I have two messy buns in different colours and one straight bun. Love how they look.
Great on those hot or humid days, quick and easy to put in. I just use one large bobby pin to secure and I’m good to go. I get so many compliments on my hair with the bun. I feel cute. Love it.
I highly recommend the JuvaBun. 🥰

21 July 2022
Unprompted review
Rated 4 out of 5 stars

Works like a charm

Works like a charm! Make sure to get the right color. I can wear mine for about a month before it needs replaced because you can not brush the buns once they get tangled and the bun does tangle fast!

11 July 2022
Unprompted review
Rated 4 out of 5 stars

"BUNS ARE US"

Was very pleased with the quality, size and color of the bun itself. The only drawback was the elastic band was not tight enough even when doubled. I needed to use small clips to attach securely. Other than that....BUY IT

20 June 2022
Unprompted review
Rated 5 out of 5 stars

I absolutely love!

I absolutely love!! I have ordered 4 of these (different styles). They all have been good quality. And the color has matched perfect. They are easy to put in and makes a bad hair day into a great one!! If your thinking about ordering one do!! Because you will not regret it!!

4 June 2022
Unprompted review
Rated 5 out of 5 stars

Love my bun

Love my bun! I was on steroids for 3 months and lost a lot of hair. I felt terrible until my bun arrived. I purchased the white one and it matches my hair perfectly. I feel good going out now. I can make a bun again with this until my own hair slowly comrs back. It is easy to take care of, I just brush it out to restore the curls. I would definitely recommend.

4 June 2022
Unprompted review
Rated 4 out of 5 stars

It's okay

It's okay. The messy bun was too long so I had to cut it because it didn't look natural. Didn't stay curled up. I used it a lot at Disney World and it looked good.

27 May 2022
Unprompted review
Rated 5 out of 5 stars

I lost a lot of hair after I had covid

I lost a lot of hair after I had covid, I was afraid my color wouldn’t match and I wouldn’t have enough hair to anchor my bun.
But I had enough hair to attach my bun.
It is doing wonders for my self confidence. I love the quality and color. Thank you 😇

15 May 2022
Unprompted review
Rated 5 out of 5 stars

A perfect match

A perfect match! I only ordered one with hesitation because I color my hair often and right now it's in the "growing out" stage which barely gets in a ponytail. I bought the small banana clips, pulled my hair into the smallest little clump you ever saw and clipped it around. It worked great!!! Plus, the color is so spot on that people say, "gosh, your hair has really grown out". I say, not really, it's my new Juvabun.

13 May 2022
Unprompted review
Rated 5 out of 5 stars

Love mine so much I have bought…

Love mine so much I have bought several. Only a couple of issues - the long pony will not stay in my hair.
clip is too small and it slides out immediately. Everything else is great! LOVE the messy buns so much I bought two!!! They match my hair perfectly. Even my husband can't tell the difference! I have one of them and if they had more I would buy them also!

12 May 2022
Unprompted review
Rated 3 out of 5 stars

Pretty happy with it

Pretty happy with it - the color matches my hair well, it's easy to put on. Looks great, messy, just as I hoped. The only thing I'm not liking, the "hair" comes off the scrunchy very easily and I'm afraid with repeated use, will not hold up well.

27 April 2022
Rated 5 out of 5 stars

Full and natural looking

I have salt and pepper hair, lots of dark and lots of white mixed together. I got the lighter color of gray, I believe it is called Silver Gray. Even though it is lighter than the back of my hair, because the front is so white it blends beautifully. It is also noticeably fuller than another brand bun that I bought a few years back. The price is more than reasonable for the quality.

25 April 2022
Unprompted review
Rated 5 out of 5 stars

I am very pleased with the messy bun

I am very pleased with the messy bun, the color matches my hair color perfectly and is so easy to blend in to my normal hair...but the clip on curly one is uncomfortable, too heavy, and looks more like a curly ponytail rather than a chignon. I want to return it for a long straight ponytail! How do I go about doing that???

23 April 2022

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