JVZoo Reviews 386

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, noting the staff's kindness, professionalism, and helpfulness in resolving issues. Many people appreciate the quick response times and efficient handling of their requests, especially concerning refunds, which are often processed rapidly and without hassle. Reviewers are impressed by the company's commitment to customer satisfaction, with some receiving refunds within hours or a day. However, some customers also noted issues with product quality, feeling misled by promises that did not match results and encountering low-quality products or services that disappeared shortly after purchase. A few other people also felt that the refund process could be slow, experiencing delays or being given the runaround, and some mentioned not receiving access to purchased products.

What people talk about most

Refund

Reviewers highlight positive aspects of refund, with many customers reporting prompt and hassle-free... See more

Response time

Customers had positive experiences with response times, with many praising the support team for responding... See more

Customer service

Reviewers mention positive feedback about customer service, with many expressing gratitude for the assistance... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, professionalism, and... See more

Product

Users describe ambiguous interactions with product quality and functionality, with some reviewers praising... See more

Reviews shaping this summary

Rated 4 out of 5 stars

To be honest, they'll try to sell you a lot of things on here with promises that don't match results. The customer service so far has been good and fast, though! Just pay attention to refund periods,... See more

Company replied

Rated 4 out of 5 stars

I panicked. I thought I was signing up to review products. Then the money started coming out of my account and I no longer saw anything about product reviews, only more ways to give you more of my... See more

Company replied

Rated 5 out of 5 stars

i am a 68 year old disabled woman. My 11 year old granddaughter erroneously purchased not one but two purchases for a website/program. When I was looking at my bank account this morning to see what I... See more

Company replied


Company details

  1. Affiliate marketing service
  2. Media company

Written by the company

JVZoo is an online MARKETPLACE and affiliate network, housing over 1,400,000 affiliates to promote and sell your products. None of the products listed for sale in our marketplace are sold by JVZoo. If you have a product review, please either leave it in our marketplace by the product (just as you would on Amazon), or write the review on the product owner's TrustPilot Page. Reviews on JVZoo should only be about our services offered.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

386 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience and professional customer service

It was a great experience and the agent's respond was very helpful and it was right away and handled it smoothly It was a professional and an awesome customer service. I was satisfied with the support. I was asking to cancel my orders and request refund and his replied back right away with a great attitude and respect. Thanks and keep doing what you doing. You awesome.

10 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Joe,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

- JVZoo

Rated 4 out of 5 stars

I reached out to them for a refund and…

I reached out to them for a refund and within minutes they had refunded my money thank them very much great job.

11 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Marlena,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

– JVZoo

Rated 5 out of 5 stars

(Way too go)Jvzoo this business truly…

(Way too go)Jvzoo this business truly has inegrity refund no questions asked just put down refund JV Zoo is an awesome business I actually found myself buying different courses from different programs I bought way more than I could do thank you jvzoo

11 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Jason,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

– JVZoo

Rated 5 out of 5 stars

( At one time she didn't even like them)

At one time I didn't understand what they did, I do now and I gotta give them there props for putting up with me and people like me , I can be a witch put a B in witch really . I do apologize and I want them to know that they have done everything they are supposed to & got my refund's many times. I also got an account with them or I'm looking into it.

6 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Patricia,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

– JVZoo

Rated 1 out of 5 stars

I’m requesting a refund

I’m requesting a refund

10 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Danesha,

We’re unable to locate any support request associated with your review.
JVZoo processes refunds quickly once a request is received, and we’re always here to help resolve this for you.

Please contact our support team directly here so we can take care of this immediately: support@jvzoo.com or https://support.jvzoo.com/

– JVZoo

Rated 4 out of 5 stars

It's decent

To be honest, they'll try to sell you a lot of things on here with promises that don't match results. The customer service so far has been good and fast, though! Just pay attention to refund periods, do your research on real reviews before purchasing, etc!

10 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

– JVZoo

Rated 5 out of 5 stars

I received my refund the day after I…

I received my refund the day after I requested it!! Thank you!!!

10 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

– JVZoo

Rated 5 out of 5 stars

We couldn't be more pleased

We had several different interactions and they took very quick action every time. We couldn't be more pleased. Thank you very much!!!

8 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Ginger,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

– JVZoo

Rated 5 out of 5 stars

Refund request

Refund request was granted in 1 hour, processed in 2 days.
I am very grateful for human interaction, no AI bullshit.

Thank you

6 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Ziga,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

– JVZoo

Rated 5 out of 5 stars

Incredible customer service!

I could not believe the incredible fast service I got from JVZoo. Maria was a star! I unknowing got into a bad company with a site that did not work, and was double billed to boot! I saw the reversed charges for the refunds the same day! These people know what good customer service is and I appreciate it!

8 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Janice,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

– JVZoo

Rated 5 out of 5 stars

Needed a refund

Needed a refund . Maria did an excellent job with such task and she was also pleasent and professional. Thank you!

8 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

– JVZoo

Rated 5 out of 5 stars

Refund

It only took a little while to get my refund back.

8 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Kerri,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

Rated 4 out of 5 stars

JVzoo started refund when I requested…

JVzoo started refund when I requested them. Haven't gotten the money yet but the process seemed to be swift.

8 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Nerissa,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

Rated 5 out of 5 stars

Your team resolved my issue immediately…

Your team resolved my issue immediately and I really appreciate it!

7 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi EB,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

– JVZoo

Rated 5 out of 5 stars

Fantastic Job…

Your support team did a fantastic job with my issue and resolved it within an hour. Thanks again for your help.
Wishing you all a Blessed week.
Jesus loves you.

7 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Amy,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

– JVZoo

Rated 5 out of 5 stars

Very quick to respond thank you

Very quick to respond thank you

7 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Felicia,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

Rated 5 out of 5 stars

Customer service is outstanding

Customer service is outstanding, they answered my questions when presented and more importantly they took immediate action in resolving my issues in timely manner instead of dragging there feet. You can feel rest assured that if you have any issues these are the right folks to handle the issue.

5 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Anthony,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

-JVZoo

Rated 5 out of 5 stars

I appreciate the fast customer service…

I appreciate the fast customer service I received.

5 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Charlene,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

-JVZoo

Rated 1 out of 5 stars

I've paid money time after time and…

I've paid money time after time and haven't got a penny this is scam

9 April 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Sevina,

JVZoo is a marketplace and payment platform used by independent product creators. We don’t create or control the products themselves.

That said, if you’re not satisfied with your purchase, you can request a refund and our team will assist you promptly.

Please contact support here so we can help: JVZoosupport.com

-JVZoo

Rated 4 out of 5 stars

So far so great just awaiting two more…

So far so great just awaiting two more refund payments and we are golden thank you for resolving my concern without much of an hassle most deferred recommend they are really about your business and well being

5 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Kerby,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

– JVZoo

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look