JVZoo Reviews 386

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, noting the staff's kindness, professionalism, and helpfulness in resolving issues. Many people appreciate the quick response times and efficient handling of their requests, especially concerning refunds, which are often processed rapidly and without hassle. Reviewers are impressed by the company's commitment to customer satisfaction, with some receiving refunds within hours or a day. However, some customers also noted issues with product quality, feeling misled by promises that did not match results and encountering low-quality products or services that disappeared shortly after purchase. A few other people also felt that the refund process could be slow, experiencing delays or being given the runaround, and some mentioned not receiving access to purchased products.

What people talk about most

Refund

Reviewers highlight positive aspects of refund, with many customers reporting prompt and hassle-free... See more

Response time

Customers had positive experiences with response times, with many praising the support team for responding... See more

Customer service

Reviewers mention positive feedback about customer service, with many expressing gratitude for the assistance... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, professionalism, and... See more

Product

Users describe ambiguous interactions with product quality and functionality, with some reviewers praising... See more

Reviews shaping this summary

Rated 4 out of 5 stars

To be honest, they'll try to sell you a lot of things on here with promises that don't match results. The customer service so far has been good and fast, though! Just pay attention to refund periods,... See more

Company replied

Rated 4 out of 5 stars

I panicked. I thought I was signing up to review products. Then the money started coming out of my account and I no longer saw anything about product reviews, only more ways to give you more of my... See more

Company replied

Rated 5 out of 5 stars

i am a 68 year old disabled woman. My 11 year old granddaughter erroneously purchased not one but two purchases for a website/program. When I was looking at my bank account this morning to see what I... See more

Company replied


Company details

  1. Affiliate marketing service
  2. Media company

Written by the company

JVZoo is an online MARKETPLACE and affiliate network, housing over 1,400,000 affiliates to promote and sell your products. None of the products listed for sale in our marketplace are sold by JVZoo. If you have a product review, please either leave it in our marketplace by the product (just as you would on Amazon), or write the review on the product owner's TrustPilot Page. Reviews on JVZoo should only be about our services offered.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

386 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

I am very pleased with the speed at which you corresponded with me and cancelled my order. I appreciate that very much!
Great customer service!!!
Regards, Michelle Nestler

5 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Michelle,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

– JVZoo

Rated 1 out of 5 stars

I had $135.00 years as told only $47.00…

I had $135.00 years as told only $47.00 would be taken out. Now all I have is $21.02 in my account. This is a scam and I am damn upset I fell for it.

Give me back not 47 dollars back I walk along my money back all $113.80!!!

4 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Jason,

JVZoo is a marketplace and payment platform used by independent product creators. We don’t create or control the products themselves.

That said, if you’re not satisfied with your purchase, you can request a refund and our team will assist you promptly.

Please contact support here so we can help:
https://www.jvzoosupport.com/

– JVZoo

Rated 3 out of 5 stars

They answered email but never showed me…

They answered email but never showed me how to work the program . So I asked for a refund on them .

30 May 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi,

JVZoo is a marketplace and payment platform used by independent product creators. We don’t create or control the products themselves.

That said, if you’re not satisfied with your purchase, you can request a refund and our team will assist you promptly.

Please contact support here so we can help: JVZoosupport.com

- JVZoo

Rated 4 out of 5 stars

the refund part was very easy

the refund part was very easy, but i didn't understand alot about the company when i went to the sites every one asked for more money. And didn't explain very well how i could make money. Plus i used the my email and the password code given me on a couple of them and was told it was wrong. very disappointed. but thanks for getting my refunds so quick

3 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi,

Thank you for your review.

JVZoo is a marketplace and payment platform used by independent product creators. We don’t create or control the products themselves.

We are happy to assist anyone who has purchased through our marketplace and are always available.

– JVZoo

Rated 5 out of 5 stars

Mishap purchase

i am a 68 year old disabled woman. My 11 year old granddaughter erroneously purchased not one but two purchases for a website/program. When I was looking at my bank account this morning to see what I could pay I noticed these two debits. I contacted customer service and they immediately refunded the money back to my account. Praise God!!!!

4 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Paula,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

-JVZoo

Rated 1 out of 5 stars

"WHO YA GONNA CALL?" I want OUT

"WHO YA GONNA CALL?" I want OUT! Who do I contactd to get a refund for the money I spent to get into this "game?"

4 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi CJ,

We understand your concern.

Refund requests are handled quickly, but they are not instant at the exact moment of submission.

Our support team reviews and processes requests promptly, typically within a short timeframe.

Once issued, refunds are processed immediately on our end, and banks typically take a few business days to reflect them on your statement.

If you’ve already submitted a request, our team will take care of it shortly. If you need assistance, you can reach us here: jvzoosupport.com

- JVZoo

Rated 5 out of 5 stars

Refund Issued - No problem

Asked for a refund and it was answered swiftly and resolved timely. Thank you

4 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

– JVZoo

Rated 5 out of 5 stars

Immediate response to my request

Immediate response to my request. Thank you

25 May 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

– JVZoo

Rated 5 out of 5 stars

John Brett

John Brett,
Thank you for your prompt response. I sent my request for a refund on June 2nd, for $2044.00 and today, June3rd, I have a refund pending at my bank.

Thanks again,
Debbie Peters

2 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Debbie,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

-JVZoo

Rated 5 out of 5 stars

Very happy!

When I realized this was not a project that I wanted to participate in I emailed the company and they were quick to reply and do a refund. The process was very simple and was executed in a very professional manner. Thank you to everyone involved. Even though I don’t want to participate, I believe that I have friends that would like to so I’m going to introduce them to this product and see if they are interested.

31 May 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi GTucker,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

-JVZoo

Rated 5 out of 5 stars

Very responsive and extremely…

Very responsive and extremely efficient! Made the refund process extremely easy! Maria was great!

2 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Debra Leidy,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

-JVZoo

Rated 5 out of 5 stars

I decided to opt out of the business…

I decided to opt out of the business and requested a refund. Without question and delay, they processed my refund and apologized. I am impressed and will recommend them anytime.

2 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Ogechukwu,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

-JVZoo

Rated 5 out of 5 stars

Well it's pretty awesome on top figure…

Well it's pretty awesome on top figure out how to get into it cuz my phone shut off on me after paying and I'm trying to figure it out

2 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi William,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

– JVZoo

Rated 5 out of 5 stars

This was very quick and no hassle

This was very quick and no hassle. Thank you.

2 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Patricia,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

– JVZoo

Rated 5 out of 5 stars

This company has great customer…

This company has great customer service. I have not had any problems in getting a refund of products that didn't work for me. I truly appreciate their thoroughness and quick response to my emails. This gives me a good vibe to work with them again. Thanks.

2 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Marlon,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

– JVZoo

Rated 5 out of 5 stars

Each time I have called on the help desk

Each time I have called on the help desk they have helped me, and didn’t make me regret calling. They are always very helpful and upbeat. Even though I know their job is stressful, they never let it show. I know because I called them a lot and they were never rude!

1 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Marcia,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

– JVZoo

Rated 5 out of 5 stars

I received immediate attention

I received immediate attention! The support staff responded so quickly and resolved the issue with one communication. So impressed!

1 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Sandra,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

– JVZoo

Rated 5 out of 5 stars

JVZoo is a good platform

I requested a refund and JVZoo took care of it right away leaving me a happy customer as always. Their customer service is pretty awesome!

1 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Dianna,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.

– JVZoo

Rated 5 out of 5 stars

Instant response to my refund request

Instant response to my refund request. It was processed immediately and I received a notification from my bank within minutes! Great job! I truly appreciate it. Five stars!

31 May 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Lisa,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.

Rated 5 out of 5 stars

Thank you JVZoo for your great customer…

Thank you JVZoo for your great customer service, I appreciate how fast and efficient you solved my situation. I highly recommended your service in the near future. Mahalo 🌺

1 June 2026
Unprompted review
JVZoo logo

Reply from JVZoo

Hi Katie,

Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.
– JVZoo

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