Poor and unsafe furniture. Bought a glass kitchen table which just break out of no where which could have led to a very dangerous accident if we didn’t notice it on time. They wouldn’t offer a refun... See more
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Review summary
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Based on these reviews
Today went to the shop Jysk in Navan. The customer service is terrible, waited at the till for 15min no sign of any workers on the first floor, went upstairs asked a worker for help politely, he didn’... See more
Purchased 2seater sofa,2 chairs and coffee table over 2 years ago, very comfortable, very pleased,it has never been out in the elements, kept in garden room. Recently I noticed the rattan had started... See more
5 Stars + 🌟 for Mark Hennessy, Tralee, Ireland store. Having experienced a negative experience from an unhelpful member of staff, I was delighted when I met Mark instore today. He was amazing. 5... See more
I went to JYSK store @ parkway limerick to collect an online order. By the time i reach counter. The staff behave very rudely. After the transaction finished she left the counter in a rudely man... See more
Bought a garden table for €350, solid wood surface. Within a few weeks the coating on the wooden surface start to chip off and the surface became discoloured & damaged. Very poor quality. Went to the... See more
Bought the 4 drawer Limfjorden unit. Was a bit flimsy but was cheap so didn’t expect much . However firstly the there was a bag of screws missing which I had to replace at an additional cost a... See more
Hi. Went today to Jysk in Dundalk retail park, got my self 2 chairs for the kitchen i have back problems and I can't lift anything more then 1kg. Waited in queue till other customers get served and... See more
Bought a mattress from JYSK and it’s been nothing but problems. It felt fine in the store, but after a few nights it started sagging and offering no support. It’s uncomfortable and already causing bac... See more
I am writing to express my dissatisfaction with a wardrobe I recently purchased from your store. Upon attempting to assemble the product, I encountered several issues that make it impossible to use.... See more
Don't believe them when they tell you an item is in stock. I waited two weeks after ordering a sofa online & heard nothing. After trying to reach customer service 3 times they eventually called me ba... See more
Order number 4054360892 I purchased an air mattress from jysk online and emailed them it's not working they stated to return to the store . There policy states no time limit for return and they put m... See more
Ordered sofa on the 24th of October today is 10th of December still haven’t received it. Went to store but kept being disappointed, no clear indication when delivery would be . Stay away from this sto... See more
I purchased numerous small items from jysk in a sale on line total approx €90 in January 2025. Im still waiting for delivery! I have emailed them ,told they went missing in shipping. I then asked f... See more
We visited the store in Derby and purchased a garden furniture set, parasol and 2 garden chairs. At the till they said because it's not in stock, we will receive a text message soon and then we can... See more
Purchased a ullehouse garden sofa set with table.after 2 years the rattan was breaking on corners and was brittle.contacted there support team dealt with a man named felippe .the customer service was... See more
Bad experience so far. Ordered a wardrobe on the 25th September to be advised on an email it would be in store within 7 to 14 days. Found this very long but decided to wait anyway. Now its the 17th Oc... See more
I bought a dining table from JYSK Ennis road Limerick, and on delivery, we noticed a big crack on the backside of the table. We have spent over €15,000 euro on furniture from them, so this was ver... See more
I went into jysk in navan Co Meath today, I was there to buy a bath robe and knew exactly where to find it upstairs and knew exactly how much it cost. I came back downstairs with a bathrobe and the c... See more
This company is Rediculies They offer stuff that they don't even have it Keep changing the date on the Web site that stuff . Store collect the money and lies about (in my case )sofa is order... See more
Appalling in store experience. Very disorganised. Purchased two large bar tables. Trolleys were tiny so neither table would fit and was advised if I needed a trolley to get one in Dunnes Stores as the... See more
Jysk sold me a dodgy sofa with a misaligned middle leg lead to no central support. It has led to me receiving a back injury due to it being sloped forward. I contacted customer care who assured me tha... See more
Sort yourselves out regarding store collection. It’s ridiculous that you cannot send someone else for collection. As someone who cannot leave the house am I not entitle to purchase items?
I ordered 2 sofas, 4 chairs, a dinner table and a tea table one and a half months ago from the Dordrecht store, and I am still waiting for them to be delivered to me. Store hasn't received one of the... See more
I had a wonderful experience when I recently rang JYSK Customer Service and in response to my complaint re: the outdoor Rattan corner sofa's which had unravelled I now have both replaced . I found... See more
Shocking website. Can't make online reservation nor call the shop. Will buy from Amazon instead and never return... No customer service what so ever. Cheap cheap cheap.
A staff member in Clonmel could not help me buy an item in Parkway Limerick. She also couldn't liaise with Parkway, instead giving me their number, so I spent 20 mins on my phone, sitting in Jysk Clon... See more
Got my sofa bed damage in one place on fabric. Customer service ignore my claim and emails. Quality us low same like Customer service. Not recommended jysk ireland.
Disgusting and appalling behavior from Vanessa the store Manager in the Tullamore Jysk. Staff don't have a clue what they are doing and to top it off the store Manager doesn't know either. Doesn't kno... See more
Very disappointed. A small order out in for Dublin before lunch time, expected it to be despatched same day. No sign. Can’t leave the house to pick it up even if I knew which store was fulfilling the... See more
I should have read the reviews before I placed my order. Missing items. Tried to call and lines are closed. Tried to contact by email but it is giving an error message! Wonder why that is. I guess the... See more
Terrible customer service in store. Had to lift the boxes of two wardrobes to the car myself. Then when I got them home and lifted upstairs and put together I realise the quality was appaling, I proce... See more
Top marks to Jysk in the Parkway Limerick regarding my recent purchase of garden furniture- the quality and sale price was astonishing and the sales lady was so helpful - a big thank you.
Ordered €2k worth of furniture on April 13th. Still no delivery after 8 working days. Called Jysk and was told one item was not in stock. Was promised shipping on May 1st. On May 5th I received an ema... See more
I wouldnt even give 1. Terrible service. Unless you purchase in shop don't buy online. 7 days ringing to check my order status...left on hold you are number 1 ,2 etc in queue. AVOID ONLINE PURCHA... See more
Ordered a mirror online. Never received it. Customer Service online chat is offline. Customer Service callback does not call back. Customer Service email does not reply. Customer Service suppor... See more
Absolutely useless customer service had ordered a table and 6 chairs in late April and table delivered within 10 days and since 4th April they have lied repeatedly that fast way will deliver it’s now... See more
Wardrobe arrived damaged, jysk won’t pay for delivery on replacement parts. This isn’t good enough. Do not buy from here. Wardrobe was also crap quality for the price.
After window shopping for months I finally decided today is the day I will finally commit to purchasing new furniture for my living room, I wounded up in Jysk at Dundalk retail park and the young man... See more
Had an issue with Ashbourne branch and without going into detail as it's the customer service that counts,I found the customer service to the call centre was excellent. My issue was referred back to t... See more
0 star if possible! November 10... Ordered 2 wardrobes, dining table and chairs, took advantage of the black friday sale from their website, note, order cannot be placed unless it shows in stock onlin... See more
Absolutely appalling service from JYSK Belgard Dublin, mainly due to the unprofessional behaviour of the store manager. I purchased a faulty wardrobe and was clearly told it would be collect... See more
Awful. Ordered to the value of 400 euro. Almost a month later and I called for the 2nd time to find out where my order was, only to be told that the order should have never went through as items were... See more
I was skeptical about my order, once I read through the reviews after I made a purchase with JYSK. Anyway my experience with this company is very satisfying. Got my sofa bed today which I ordered o... See more
Thank you Vera from jysk parkway retail park Limerick. You made a very stressful job easy and stress free for me. She is very knowledgeable of the shop layout and products. Also so sweet and kind and... See more
On August 3rd, I purchased a bed that I received on August 7th. After unpacking, I discovered that one of the key components was damaged, making it impossible to assemble. I filed a complaint that sam... See more
Very easy to purchase my item
Bad service. Purchased two display items for delivery. Items were in excellent condition at time of purchase. No sign of delivery for 2 weeks. Contacted Jysk many times during the 2 weeks, in Lif... See more
11/10/25 just left the store after paying girls at till extremely rude , disrespectful basically threw everything at me . And walked away . Had throws that I had to fold myself she had left the counte... See more
I bought a 100% cotton duvet cover and was so excited to put it on. I washed it to get rid of the chemicals that they might put on it and put it on my duvet. That night I had an awful sleep as it was... See more
Absolutely awful service, at the till took me 1 hour just to order product, the person had no clue what he's doing! They dont train people
Didn’t even get what I ordered so no idea if products are bad like the reviews I’ve just discovered online. I ordered 2.5 weeks ago. Was told last week that my order would be in store by last Saturday... See more
Company details
Information provided by various external sources
In JYSK you will always find great offers on everything for your home. See our selection of mattresses, duvets, pillows, furniture and garden furniture and buy online today at JYSK.ie
Contact info
Sødalsparken 18, 8220, Brabrand, Denmark
- jysk.ie
JYSK: Scandinavian Hell & Trash Living
Jysk is so trash. We HATE and DESPISE jysk. My friend walked into the store last Sunday and they treated her like GARBAGE. 🗑️ She wanted to buy a washing machine for twelve quid but they sold it to her for two hundred!!!! 😱😱😱 AND THEN THEY HAVE THE AUDACITY TO GIVE HER CHEEK AND NOT GIVE HER A REFUND. They kicked her out because she couldn’t afford it. TERRIBLE SERVICE I HOPE THIS BUSINESS DROWNS IN MISERY!!! They also body shamed her. It’s not even Scandinavian it’s made in CHINA!!🇨🇳
8 February 2026
Unprompted review
Visited JYSK in Little Island today to…
Visited JYSK in Little Island today to purchase a number of items;
1 Eyelet curtains--asked for help; told they're upstairs
2 Inquired about matresses--same type of answer--they're upstairs
3 I intended purchasing , curtains, a matress and a sofa plus a couple of chairs--no interest in me as a customer, no initiative, couldn't care less and the store was very untidy --I left!
12 February 2026
Unprompted review
Online order never came - chased and was told it was 6 weeks away!!
Didn’t even get what I ordered so no idea if products are bad like the reviews I’ve just discovered online. I ordered 2.5 weeks ago. Was told last week that my order would be in store by last Saturday. Never arrived. Went in to store today and was told order was “in transit” and should be there soon. Managed to get a reply from online chat this afternoon (after trying for 2 days), and was told my order would be 6 more weeks away!!! Unreal. What a waste of my time. I cancelled order and will never shop Jysk again. Now I just have to hope the refund arrives.
12 February 2026
Unprompted review
They might not have the right parts in the boxs
Service was rubbish, but worse was the waste of money and time putting the rubbish together. They had the wrong pieces in the box and when I went back it was almost a given that it would be wrong. It's 50/50 if what you get has the parts to make it.Save your money and go to IKEA
7 February 2026
Unprompted review
Blanchardstown Jysk
Purchased a shoe rack in Blanchardstown. When assembling it the pre drilled holes werent there. Brought it back (and its heavy). Never in my life have i seen such rude unhelpful staff. No manners, not even a please or thank you never mind any type of apology. Shocking customer service, wouldnt buy anything there again.
1 February 2026
Unprompted review
Had to return a faulty product to Jysk…
Had to return a faulty product to Jysk blanchardstown, the staff were very rude awful customer service had me feeling like returning the faulty product was a burden to them. never going in there again awful.
1 February 2026
Unprompted review
my recent experience with JYSK…
my recent experience with JYSK regarding the use of Humm finance and the extremely poor customer service I received across two of your stores at Mahon Point and Eastgate.
I was informed that JYSK accepts Humm finance, so I proceeded accordingly. However, when I went to the Mahon Point store to collect a reservation, I was told that they do not accept Humm at that location. This was already frustrating, as this information was not made clear beforehand.
To resolve the issue, I then went to your Eastgate store, where the situation became even more unacceptable i made a reservation online to be told that its not available even though online it was showing 6 available The employee I spoke with told me she did not know how to process a Humm transaction and stated that she had not been trained to do so. I was then informed that the only person who knows how to use Humm only works on weekends.
This level of service is absolutely unacceptable. If JYSK advertises or claims to accept Humm finance, staff should be properly trained across stores, and customers should not be sent from one location to another only to be met with confusion and lack of knowledge. Customers should also not be expected to plan their shopping around one specific employee’s work schedule.
This experience has been a complete waste of my time and reflects very poorly on your customer service standards. I expect a clear explanation as to why this happened and what steps JYSK will take to ensure staff are properly trained and customers are given accurate information going forward.
Staff are rude
21 January 2026
Unprompted review
The worst experience I have ever had
The worst experience I have ever had. Do NOT buy from them. They claim returns are easy, they are impossible! Boyght 4 matterass toppers and 2 were in horrendous condition especially for the cost!
6 January 2026
Unprompted review
This company is Rediculies
This company is Rediculies
They offer stuff that they don't even have it
Keep changing the date on the Web site that stuff .
Store collect the money and lies about (in my case )sofa is ordered but stuff not arriving for weeks ....
Keep changing the prices on web site and store up and down
Liffey valley manager nasty peace of work zero customer service quality..
Not recommended to deal with jysc store at all !!!
27 November 2025
Unprompted review
Wardrobe arrived damaged
Wardrobe arrived damaged, jysk won’t pay for delivery on replacement parts. This isn’t good enough. Do not buy from here. Wardrobe was also crap quality for the price.
6 January 2026
Unprompted review
Disappointed
Hi. Went today to Jysk in Dundalk retail park, got my self 2 chairs for the kitchen i have back problems and I can't lift anything more then 1kg. Waited in queue
till other customers get served and waited for my turn to someone come and help me to bring box to my car, but the attitude what I received from one of the staff members it was unbelievable, I felt like I would be a person, customer, no hello no can I help you, only what I received move your car on yellow lines, and let your chairs down. It was so rude, I was really disappointed.
27 December 2025
Unprompted review
Terrible customer service
Very poor customer service from this store today. I purchased a very heavy item of furniture. I asked the man who brought it to me if he could help me lift it into the car which was parked less than 20 metres away. He refused and left it at the door of the shop. Thankfully a very kind member of the public came to my aid.
27 December 2025
Unprompted review
Poor product quality, warranty refusal, and unacceptable customer service
I purchased a county crown curtain pole for
€32.50 from JYSK in Santry, Dublin approximately five months ago. From the outset, the quality appeared poor, but I installed it and hoped it would last. After a couple of months of normal use, one bracket broke, making the curtains difficult to open and close. Last week, a second bracket broke, leaving the pole unusable.
I returned the item to the JYSK Santry store to report the fault. I was told by a shop assistant there that it was “too late” to return it as there was no proof the product was faulty, despite JYSK advertising a 2-year warranty on their products. This assistant said the warranty only covered products that were faulty when they were bought. She then said if I had brought it back after perhaps 3 months then that would be different, but 5 months was too long. It was like she was making it up as she went along.
Under Irish consumer law, goods must be of satisfactory quality, fit for purpose, and reasonably durable, which this product clearly was not.
When I asked to speak to a manager, I was told none would be available until Saturday, even though it was Thursday. Another staff member then stated that the brackets could not have broken unless someone had broken them. When I questioned why I would remove a faulty item after months of use and return it to the store, he implied that I could be attempting to “scam” the company and said he had no proof that I wasn’t.
I found this implication extremely shocking and completely unprofessional. As a genuine customer seeking a resolution under warranty and my statutory consumer rights, I expected fair treatment and respect, not suspicion.
I have also noticed that JYSK does not appear to respond to customer reviews on Trustpilot, which further gives the impression that customer concerns are not taken seriously. Based on this experience, I would strongly question both the quality of JYSK’s products, their training of staff and their commitment to customer service when issues arise.
18 December 2025
Unprompted review
0 star if possible.. false advertising!
0 star if possible! November 10... Ordered 2 wardrobes, dining table and chairs, took advantage of the black friday sale from their website, note, order cannot be placed unless it shows in stock online... Delivery stated on website around 14 business days as they're using a different courier... We were ok with that.. it's now a few days before Xmas and we don't have any of our furniture... Customer service contacted several times, was told courier will get in touch 1st December, text message received day before saying due to stock shortage it'll be the 8th of December when we get contacted by courier... No contact made.... I rang them again and a lad explained it's a stock issue, they're not sure when it's arriving... I was confused because if your website says it's available to order online then stock should be available... Branches have some of the items and apparently they don't deal with the branches as they have a separate shipping policy?? Xmas in a few days and no clue if we are ever getting our orders... It's misleading and false advertising... Also money was taken on account and was pending in my bank for almost a week... Then returned to account... Confusing service.. misleading...
10 November 2025
Unprompted review
Excellent service
I was skeptical about my order, once I read through the reviews after I made a purchase with JYSK. Anyway my experience with this company is very satisfying.
Got my sofa bed today which I ordered on 30 th November. So it took about 10 to 12 days. Everything as expected.
Thanks a lot
11 December 2025
Unprompted review
Overcharged - unwilling to refund
I made a purchase from the JYSK Limerick store for €6.25 and €62.50 was taken from my bank account. I contacted their customer team as I was unable to return to store to resolve as I live in Cork. Their head office are refusing to refund me.
8 December 2025
Unprompted review
Ordered sofa on the 24th of October…
Ordered sofa on the 24th of October today is 10th of December still haven’t received it. Went to store but kept being disappointed, no clear indication when delivery would be . Stay away from this store.
10 December 2025
Unprompted review
Total rubbish service from them
Total rubbish service from them
Order the bed Fran and mattress need wait over 8week
This is not my first time
Won’t be go JYSK again
Just lie to customer
Call 100 time for shop
No answer anything!!!!
I’m don’t know how they still had customers lol
9 December 2025
Unprompted review
Never buying anything there again
Never but anything again bought table four chair had someone come and pairs to put together realised the four chairs had two completely different chairs in the box nightmare bringing it back manager was horrible like it was my fault then after all the stress getting that home again the table had a chip in it and i couldn't be bothered with the stress of bringing it back horrible all round first and last time buying anything there
4 December 2025
Unprompted review
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