Don't ever order anything from this company. They charge astronomical postage which takes over a week and costs more than the outfit itself. Worst of all is their customer service. I have sent 3 email... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered one bag parcel came by evir deliveryed 11,30 at night, i didbt see thos toll the morning checked outside gone,sent 3 emails to jjy,got a message back we wkll contact in 1 to 2 days,week later... See more
Ordered 3 Katie Price £10 lucky bags, it's one item per each lucky bag. Maybe I was super lucky, because the first bag contained the Geometric pants that Katie is currently promoting. Both remaining... See more
I ordered the lucky dip bag as advertised by Katie Price on Instagram where she pulls out item after item of clothes and what I got was one measly pair of black polyamide awful trousers that are too s... See more
Company details
- #581 of 590 best companies in Clothing Shop
Written by the company
Shop the latest women's clothes at JYY London and keep your wardrobe poppin' with on trend JYY garms just like celebs Katie Price, Chloe Ferry & many more.
Contact info
London, LON DON, London, United Kingdom
- Customercare@JYY.London
- jyy.london
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sun glasses Katie Price wore them So…
Sun glasses Katie Price wore them So happy with this purchase! The sunglasses fit perfectly, are super comfortable to wear, and block out the sun really well. Highly recommend!
I love chloe ferry sunglasses the…
I love chloe ferry sunglasses the delivery was quick and easy thank you
Shocking customer service poor quality
Ordered a lucky bag for £10 ite. Damaged and so email two weeks ago and no response also received another order that did t fit so email to arrange return and refund and again no response at all shocking customer service and false representation Katie price advertises a goody bag full for just £10 which isn’t the case poor quality and ever poorer customer service
Very disappointing
Absolutely not what are you promising or showing on Facebook
About your goodie bags I purchased a 25£ goodie bag and I received 3 pair of pants which are now only a 5er on sale on the selling site - very disappointing - no mixture or sets of clothing at all even though it’s 3 random items you would expect more
Very lazy
I would put zero if I could
I would put zero if I could. Total misleading ad on Instagram from a celebrity lucky dips ad "quoting all this for a tenner" 5 items at least, so I decided to purchase one. Got what looked like a poorly made tacky top and bottoms. Sent them straight back (was sent a returns label) and no response to 5 emails requesting my refund! Absolutely disgusting company! Misleading and will be reporting to trading standards! Do not use.
Absolutely crap
Absolutely crap , trouser were awful and to say they were worth £20 was a joke . Will
Not be ordering again
Suprise bag the suprise is you have an ugly item you will never wear . Love when Katie price opens her suprise bag the clothes are all lovely ….
If i could put zero stars I would
If i could put zero stars I would , this company is an absolute joke , I ordered a dress , i could of got the same off the market , crap quality & sent it back @ my expense because they DO NOT answer emails , I sent it back about 3 weeks ago & still haven’t got my money back even though I’ve sent numerous emails !! Do not use this company !
Ordered the Katie price promotion which…
Ordered the Katie price promotion which was £10, please people don't waste your money, got one pair of trousers, you DO NOT get all them clothes she's promoting, £15 wasted on total junk, these trousers would cost £8 at primark if that, very see through! False advertising at it's finest!
Do not buy from here
Do not buy from here. I returned a dress that was one size but came.up really large. Returned it as per their details. I have heard nothing from them and they won't reply to my emails. It wasn't a cheap dress so really not happy and I will be taking this further.
I definitely wouldn't be buying from here again!!
I orderd 2 mystery parcels an i only…
I orderd 2 mystery parcels an i only recieved 1 ive emailed numerous times but no one gets back to you i wont be ordering again!
What a con 1 pair off trousers that are…
What a con 1 pair off trousers that are awful for £10 where is the bag she is opening in post about it total shit show🤬🤬🤬
Scammer
Scammer, false advertising ur £10 mystery bags ur opening a bigger bag advertising it as a £10 bag, received a pair of bottoms, ordered size large and received a 6 mayb 4!!
Ordered close on a month ago - no delivery, no response
Ordered close on a month ago. No update, no response to queries. After seeing terrible reviews I asked for a refund and have been ignored. Avoid. Should have looked here first.
Cheap, rubbish
Delivery was very quick, but the content was awful, £10 for patterned baggy trousers, cheap material and threads of cotton hanging off all the seams, cheap rubbish, I would never order again, please stay clear off this ridiculous lucky bag
Where do I start.
Where do I start.. Firstly I ordered it states 3-5 working days for delivery.. Well thats a joke 2 weeks later it arrived. (JYY LONDON said due to the heat delivery drivers was not taking parcels) Then clothes were to big (way to big) so I emailed for a returns label 5 emails later still no response.. Would I order again hell not.. Ive lost my hard working money to a scamming company DO NOT BUY... Ive emailed trading standards for advice because it seems the company is just taking peoples money and not keeping to sellers guidelines.
What a load of crap
What a load of crap. Katie Price makes out that in a £10 lucky bag you receive three items. I have always been quite a big fan of hers so I believed her and ordered one. How disappointing, I received one pair of wide leg trousers that I could have bought on a market for a fiver or less. Poor quality and just crap. So disappointed. If I could have given zero stars then I would.
0 stars if I could
0 stars if I could!
The lucky bags are a waste of money and NOT true to size.
0 response via email.
Avoid like the plague.
Very good quality and parcel wrapped…
Very good quality and parcel wrapped great condition.Sunglasses looked amazing.

Reply from JYY LONDON
This is a scam.i got one item.?I would…
This is a scam.i got one item.?I would have kept my £15 and bought what I wanted ,not just one item i dont want the item I got i would not have paid £15for making out yiu get more than one iten.Katie price should be ashamed
Waiting for a refund after purchasing a…
Waiting for a refund after purchasing a £10 lucky bag. No response from company. I ordered it as I saw Katie Price undoing a £10 lucky bag with about three different outfits in it tops and bottoms I purchased it got one pair of trousers which were tacky false advertising. It’s terrible and the company is not responding to my emails. I will take it further to my bank to force a refund.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







