I normally use a different online retailer for my Korean cosmetics, but I’ll definitely be staying with this one. My products arrived very quickly, and they have everything I usually buy all in one p... See more
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The prices for what I bought were competitive and cheaper than elsewhere. Delivery was really quick- ordered it last Friday and received it by the this Monday. The free face mask sheet and handwritten... See more
My order was delayed two weeks. It may not be k-beauty's fault but it is still frustrating. Customer service had reached out to me saying that they will send an express parcel but this did not happen... See more
I placed an order on 20th December but still haven't received it. The tracking number does not work, and no one is replying or even acknowledging my emails. I want a refund. I would also advise anyo... See more
Company details
Information provided by various external sources
Shop Korean beauty product at K-Beauty UK Leading brands with many cruelty free options to add to the ten step routine Enjoy LUXURY SAMPLES + FREE SHIPPING
Contact info
Old Street 130, EC1V 9BD, London, United Kingdom
- k-beauty.co.uk
3.8
Great
126 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Terrible company
Terrible company, says delivered but the only thing that was delivered was pictures, not the actual products. Very disappointing.
22 September 2023
Unprompted review
Item did not arrive
Item did not arrive, I purchased 10 units for this product, ETUDE - Dear Darling Tint - 14 Colors × 10. And instead of them sending me the products, they just send me pictures of the products, and I am still waiting for them to respond to me email. Terrible service
21 September 2023
Unprompted review
Really like the cosrx acne treatment…
Really like the cosrx acne treatment kit I feel like I’m starting to see a difference I am going through a purge but I’m glad as got a lot of under skin spots that just sat there now they are coming out and the sunscreen is so nice it doesn’t have a sunscreen smell and it doesn’t sting my eyes
29 August 2023
Scam Company?
Received my order but one box arrived damaged and another item was missing from my order. I have emailed them twice with photographic proof and have had zero response from their customer service.
If I don’t hear back within a week I will be reporting them to trading standards.
24 August 2023
No dispatch email received
I placed my order over 4 days ago, and 'fast delivery' is claimed. I haven't received any update after my order confirmation email. The customer service team has also been unresponsive!
17 August 2023
Unprompted review
I haven’t received my product yet where…
I haven’t received my product yet where is it. Can you refund my money.
Thanks
27 July 2023
Reply from K-Beauty UK
Hi Luna,
I’m sorry to hear your order didn’t arrive in time, I have checked with the customer service team and I can see you were sent out a replacement order. I hope this arrived safely but if you have had any issues with it or need any other help please reach out to me at hello@k-beauty.co.uk
Always quick with delivery
30 July 2023
Excellent products and service.
30 July 2023
Reply from K-Beauty UK
Hi there Noura, I am sorry to hear your order has been so delayed. I have just emailed you from our customer support line to see how we can sort this out for you. Best wishes, Martina
Damaged item, awaiting response
One of the items in my order arrived damaged. I sent an email about it a few days ago but haven't heard anything yet.
27 July 2023
I never recieved my parcel but it says…
I never recieved my parcel but it says it was delivered
26 July 2023
Brilliant quick service
25 July 2023
Great products and delivery
24 July 2023
I really loved how the products came…
I really loved how the products came well packaged, secure, and even with an additional mask as an offer! I was so happy that everything arrived safely and I had never tried the BB Cream, so I'm really enjoying it. The sunscreen is the best that I have used so far, really compatible with Rosácea skin. The mini kit is so good, also very compatible. The one little thing is that the delivery updates did not reach my email or anything so it was a surprise to see the package arriving.
28 June 2023
Good products
28 June 2023
Product honestly described
As described.Arrived speedily.Good factor 50 sunscreen.No milky film.Non greasy.
27 June 2023
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