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KaffeK Reviews 

45,523
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TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

On their website, they stated 2-3 days shipment. It's been 9 days now, and still nothing. I wanted to try a different coffee shop than my usual one since they increased their international shipping pr... See more

Company replied

Rated 5 out of 5 stars

Used these guys several times now and always had a good experience. Although based in Europe the shipping is quick and once it leaves them, its delivered via the UK post service - tracked. Coms... See more

Rated 5 out of 5 stars

Kaffek is brilliant what can I say delivery from Denmark within two weeks straight to your door and well packaged. Reasonable price wouldn’t shop anywhere else now for my coffee.

Rated 5 out of 5 stars

I have been using KaffeK for a number of months and always been delighted with the service received. Despite being based in Europe, I am in UK, it is cheaper for me to buy from KaffeK than a company i... See more

Company details

Written by the company

KaffeK, founded in Denmark in 2011 as Kaffekapslen, is one of Europe’s leading online coffee retailers. The company offers a wide selection of coffee products, from beans and ground coffee to pods and capsules, featuring both global brands and local favourites. Serving customers in 22 European markets, KaffeK wants to make great coffee easy and accessible to everyone.

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4.5

Excellent

TrustScore 4.5 out of 5

46k reviews

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4.5

All reviews

(45,523)

6,203 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered on the 7th this is now the 17th…

Ordered on the 7th this is now the 17th and no sign of it, how can it take so long for something to be delivered?, its only coming from Denmark to Ireland, no hold up in customs so why the wait, where does my order go when its been shipped because its definitely not going straight to Ireland, I wont be ordering again, was told 6 months ago that it would improve, it definitely didn't its actually worse

17 June 2026
Unprompted review
KaffeK logo

Reply from KaffeK

Hi,

Thank you for your patience and for reaching out to us.

We have been in contact with you directly to explain what happened, and we sincerely apologise for the wait you have experienced. This is not the level of service we want to offer our customers, and we completely understand your frustration.

We are looking into how this occurred and will do everything we can to make sure something like this does not happen again, as this is simply not acceptable.

We appreciate your understanding and hope to be able to restore your confidence in us.

Kind regards,
Tobias – KaffeK

Rated 5 out of 5 stars

I am pleased and satisfied with coffee…

I am pleased and satisfied with coffee products and company. Very good prices, excellent coffee and the order arrived at logical time in Greece. Recommended for accommodations and hotels. Specific varieties! I will order again.A plus is that i didnt pay tax.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

UK CUSTOMER

Excellent service..I ordered 5 boxes of kimbo pods + 2 boxes of Segafredo. It came well packaged,neat and tidy.
Ordered on May 31st for shipping to UK and delivered on 8th June.
Definitely ordering from KaffeK again..top marks!!!

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Great coffee

As usual, good communication of order schedule, minimal packaging, prompt delivery bearing in mind coming from Denmark, good prices on my favourite coffee pods.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

My first order had an issue / good reaction from their support

My first order with them, and there was a problem with the courier (Correos); the shipment got lost and the order never arrived. Fortunately, their customer service resolved it quite quickly, which made me very happy. Now I'm trying the different varieties I bought to decide which one I like best for future orders. Highly recommended!

25 February 2026
Unprompted review
Rated 1 out of 5 stars

NOT RECOMMENDED!

I bought various coffee pods Dolce Gusto
Unfortunately I DONT RECOMMEND this
A lot of water remains inside the pods after use
At least 20% from liquid remains
I changed coffee machine
Nothing!
From 110 ml you gonna get 70..80 ml
Before Dolce Gusto machine I used Tassimo!
It is huge difference between Tassimo and Dolce Gusto!
Not recommended at all!!!

7 June 2026
Unprompted review
KaffeK logo

Reply from KaffeK

Hello,

Thank you for taking the time to share your experience with us.

We are sorry to hear that you have been disappointed with the Dolce Gusto pods. We understand how frustrating it must be to consistently get less liquid than expected, especially after trying a different machine with the same result.

We take your feedback seriously and will pass it on internally. Please don't hesitate to contact us at info@kaffek.co.uk – we will do our best to help you.

Kind regards,
Tobias – KaffeK

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