kahunas.io Reviews 

459
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for their exceptional patience, friendly attitudes, and clear guidance when explaining how to use all the application features and tools effectively. Many consumers note that the dedicated customer service team always goes above and beyond to diagnose technical issues, answer questions thoroughly, and solve problems almost instantly. Some reviewers were not happy with the platform, mentioning that certain introductory dashboards were confusing, the software could sometimes feel slow, and small workflow improvements were necessary. People also shared that adapting to the new system took some time before becoming fully comfortable.

What people talk about most

Staff

Clients share satisfaction on staff, highlighting how reviewers found team members to be professional,... See more

Customer service

People report positive experiences with customer service, highlighting prompt responses and helpful support... See more

User experience

Users describe positive interactions with user experience, highlighting how seamless and easy the platform is... See more

Application

Reviewers highlight positive aspects of application satisfaction, frequently praising the intuitive interface... See more

Service

Consumers find service to be a source of immense satisfaction, highlighting fast and efficient support with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've looked at a few apps but never quite found what I wanted - mostly the dashboards were confusing and not very easy to use. I've just had a great introductory call with Pam, who very quickly helped... See more

Rated 5 out of 5 stars

I had a meeting with Mijara to get help with a few questions about Kuhan’s app, particularly around client check-ins and tracking workout progress. Mijara was extremely kind, patient, and helpful, pro... See more

Rated 5 out of 5 stars

We booked a call to get some of our questions answered and Mijara was able to answer our questions AND show us some features that she thought would be helpful - and we were SO excited that she did bec... See more

Rated 5 out of 5 stars

Fantastic customer service! As I upgraded my plan, I booked a call to walk me through all the new features and how to make the most of them. Shear was fantastic at guiding me through all the setting a... See more


Company details

  1. Software company

Written by the company

Kahunas is an online coaching platform for personal trainers & coaches to manage their coaching clients. We are a community driven company where our coaches and personal trainers can decide what we create next to keep improving our platform for their coaching needs and clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

459 reviews

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No recent history of asking for reviews

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4.8

All reviews

(459)

85 reviews in the last 12 months

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Rated 5 out of 5 stars

New coach experience

I've looked at a few apps but never quite found what I wanted - mostly the dashboards were confusing and not very easy to use. I've just had a great introductory call with Pam, who very quickly helped me understand the key features without overwhelming me. She gave me some great tips to get started, and swiftly dealt with an admin issue I had. Really great start to this and as a new coach starting out - just one less thing for me to worry about.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

I came with a lot of questions

I came with a lot of questions, and Pam was amazing! She answered everything I needed as well as shared some of the vision and "roadmap" of what the future may look like in the app. Afterward, we recieved a recording of the call to refer to, as well as her personal calendly for further questions.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Kahunas are a company that goes above…

Kahunas are a company that goes above and beyond to help people using their app as they have made clear to me today. Only last night I made a mistake and accidentally purchased an upgrade when trying to view more information in said upgrade, I had flagged this up to the AI chat bot and unfortunately when I was trying to claim my refund they were already closed as it was 9pm. This morning as I woke at 5am I had received an email saying that they were in the process of sorting my refund and that it will be with me very shortly. Not even 2 hours have gone by and the refund has already been processed into my bank account. Shear was very kind and helpful also, though it was a very quick interaction (which I wasn’t expecting as it usually takes a lot of time) it was very pleasant. Amazing company, definitely using them for my coaching time.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Very useful app, human help very useful!

Had a detailed meeting with Pam today to go through the features of the app. Pam was very helpful very friendly and able to explain very clearly all the features of the app and how to work it. She’s help me to understand how to use many of the features and given me the confidence that if I have any problems in the future, I can book another call to speak directly with someone who can help.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience with Shear…

I had an amazing experience with Shear . She explained every detail about using Kahunas with such clarity and patience. Her support was outstanding, and she has a wonderful, friendly personality that made the whole process enjoyable.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a one on one walkthrough of the…

I had a one on one walkthrough of the whole system with Mijara. She was excellent in how she explained everything and answered all my questions with both professionalism and friendliness. It was a very productive and pleasant experience!

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Spoke with Pam today, it was only a short chat, but very informative and we managed to cover everyday question I had. The app seems to work really well and seems to have a strong and responsive support system in place, so far so good.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Understand and professional

I was having an issue and they were super nice about helping me with what my issue. They didn’t hesitate. They were quick to respond and they were very friendly and nice which made me very comfortable and helped me to stay calm during the situation.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Mijara

I had a meeting with Mijara to get help with a few questions about Kuhan’s app, particularly around client check-ins and tracking workout progress. Mijara was extremely kind, patient, and helpful, providing clear instructions that made everything easy to understand. Even though I was late to the meeting, she was happy to proceed with the remaining time we had.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Very Helpful!

Brilliant service. Pam helped me a lot with getting set up and showing me the ins and outs of the app. The app is clean and precise. Looks super easy to use!

13 January 2026
Unprompted review

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