kahunas.ioReviews 

445
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and patience, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach, often going above and beyond to assist. The app is generally described as easy to use, intuitive, and an excellent tool that simplifies daily tasks for users, with many appreciating the branding options. However, some people mentioned issues with customer support response times, experiencing delays in resolving problems. A few other people also felt that the app's dashboards were confusing and not user-friendly, with some reporting bugs, difficulties with picture uploads, and food scanning.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professional,... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the app easy to use and... See more

Application

Consumers generally express satisfaction with the app, highlighting its ease of use and the helpfulness of... See more

Service

People report positive experiences with service, often describing it as helpful, informative, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've looked at a few apps but never quite found what I wanted - mostly the dashboards were confusing and not very easy to use. I've just had a great introductory call with Pam, who very quickly helped... See more

Rated 5 out of 5 stars

I had a meeting with Mijara to get help with a few questions about Kuhan’s app, particularly around client check-ins and tracking workout progress. Mijara was extremely kind, patient, and helpful, pro... See more

Rated 5 out of 5 stars

As a total techno-phobe and someone who has never used an app before, I can happily report that Kahunas is pretty easy to use. Although I'm not using all it's features, it does what I need it to do. I... See more

Company replied

Rated 5 out of 5 stars

We booked a call to get some of our questions answered and Mijara was able to answer our questions AND show us some features that she thought would be helpful - and we were SO excited that she did bec... See more


Company details

  1. Software company

Written by the company

Kahunas is an online coaching platform for personal trainers & coaches to manage their coaching clients. We are a community driven company where our coaches and personal trainers can decide what we create next to keep improving our platform for their coaching needs and clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

445 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(445)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience using Kahunas is great

My experience using Kahunas is great, inevitable obstacles and issue have developed. On the three occasion this has transpired, I've received swift, friendly and compassionate assistance in resolving the issues at hand. Big thank you to the lady, Pam Sienes that has been there for us, showing patients and compassion in two of the three occasions.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Really good overall package

Really good support team and the onboarding was super easy! Great software and they constantly tell you the roadmaps and what is coming. Thanks to Yousef for the great 1 to 1 call and all the advice.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

A⭐⭐⭐⭐⭐Company 👌

A⭐⭐⭐⭐⭐Company 👌

Kahunas is truly outstanding. Their service is top-notch, and every team member I've spoken with is energetic, knowledgeable, and genuinely customer-oriented. I look forward to their continued success!

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Had a support meeting with Shear from…

Had a support meeting with Shear from Kahunas.
As always with any communication with kahunas the help and support was amazing so so friendly and helpful with any issues I've had.
So glad I chose kahunas Shear and all the team I've dealt with are amazing thankyou!

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Great for everyone, even beginners!

As someone just starting out as a business owner in the fitness space kahunas gave me more than enough tools and support to give life to an idea! I’d encourage anyone wanting to begin or upgrade their client experience to use this app and their resources!

17 February 2025
Unprompted review
Rated 5 out of 5 stars

The Kahunas app is second to none

The Kahunas app is second to none. Not just for its great features but also for the support staff, who are always quick to respond to questions, especially Michelle J. She has helped me on two separate occasions and was very helpful in both instances.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Tech Trouble

I was having trouble setting up my own app for a while. However after contacting the Kahunas Support I had very swift responses. Shear very kindly booked a call the next morning with me and she was beyond helpful. Very patient and knowledgeable, and everything was sorted within 20 minutes. Brilliant service!

15 February 2025
Unprompted review
Rated 5 out of 5 stars

Simply great and useful

It's simply a great and useful application, with pretty much everything a fitness coach needs to support their clients in the best way possible.
Furthermore they have a very good customer service, helping you with your questions within 24 to max 48 hrs. Shear recently helped me perfectly and really quickly with my questions. They also listen to your bugreports, trying to fix them asap.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Many thanks to Pam Sienes.

Many thanks to Pam Sienes.
A technical task that I had struggled with for several weeks was promptly corrected within a few mins.
Excellent communication.
Much appreciated

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Using Kahunas at a small group personal training studio.

Had a great talk with Pam! I had lots of questions as I have recently aligned my small group personal training in person program with the online element of kahunas. We worked through each question and she took her time answering them in detail. We covered everything I wanted to and now feel much more confident using the app and support my clients.

6 February 2025
Unprompted review

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