kahunas.ioReviews 

445
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and patience, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach, often going above and beyond to assist. The app is generally described as easy to use, intuitive, and an excellent tool that simplifies daily tasks for users, with many appreciating the branding options. However, some people mentioned issues with customer support response times, experiencing delays in resolving problems. A few other people also felt that the app's dashboards were confusing and not user-friendly, with some reporting bugs, difficulties with picture uploads, and food scanning.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professional,... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the app easy to use and... See more

Application

Consumers generally express satisfaction with the app, highlighting its ease of use and the helpfulness of... See more

Service

People report positive experiences with service, often describing it as helpful, informative, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've looked at a few apps but never quite found what I wanted - mostly the dashboards were confusing and not very easy to use. I've just had a great introductory call with Pam, who very quickly helped... See more

Rated 5 out of 5 stars

I had a meeting with Mijara to get help with a few questions about Kuhan’s app, particularly around client check-ins and tracking workout progress. Mijara was extremely kind, patient, and helpful, pro... See more

Rated 5 out of 5 stars

As a total techno-phobe and someone who has never used an app before, I can happily report that Kahunas is pretty easy to use. Although I'm not using all it's features, it does what I need it to do. I... See more

Company replied

Rated 5 out of 5 stars

We booked a call to get some of our questions answered and Mijara was able to answer our questions AND show us some features that she thought would be helpful - and we were SO excited that she did bec... See more


Company details

  1. Software company

Written by the company

Kahunas is an online coaching platform for personal trainers & coaches to manage their coaching clients. We are a community driven company where our coaches and personal trainers can decide what we create next to keep improving our platform for their coaching needs and clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

445 reviews

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No recent history of asking for reviews

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4.8

All reviews

(445)

85 reviews in the last 12 months

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Rated 1 out of 5 stars

Sadly can’t give a zero

Sadly can’t give a zero. App is not well made. Customer service is horrible. First off you do not receive a workout plan. It is all app based, which has its benefits but if you are a gym goer I think a lot of people would enjoy having a plan laid out in excel or something comparable as well. Second when asked to get the plan written out as well they act like they have no idea what you are talking about. I would ask to get the plan and they would respond with something totally unrelated then say you are doing great and give me kudos. Lastly, my account for no reason was deactivated while I was in the middle of the workout plan and haven’t been able to log back in. I tried reaching out over a week ago and no one has responded. I can’t stress enough. Find another company to use!!! It will be a lot simpler.

5 February 2025
Unprompted review
kahunas.io logo

Reply from kahunas.io

Hi Sean, It looks like there’s been a misunderstanding here. Kahunas doesn’t provide workout plans—we’re a platform that helps coaches manage their clients. If you were expecting a pre-made plan, or your plan to be provided in a different way that would be something your coach can help with, it’s not something we do.

Regarding your account issue, we take customer support seriously and always respond to inquiries. I think there may be some confusion here too in that your coach is responsible for any support about your plans or coaching, we can not make changes or update your account because it’s managed between you and your coach.

I hope that clears things up

Rated 5 out of 5 stars

Literally the best coaching app on the market!!!

Kahunas is literally the best app solution for fitness coaches and personal trainers on the market. I'm using it for almost 1 year now and my clients love it. It's an all-in-one solution including checkins, nutriton plans, training plans, workout videos, progress tracking, coach-client interaction and so much more. It makes the life of me as a coach so much easier and the feeling for the athletes way more professional.
As well the Kahunas customer support is amazing. They help with any problem you have regarding the app. Even the whole setup and renewal of apple distribution certificates or app setups in the app stores.
I can only recommend this amazing app!

4 February 2025
Unprompted review
Rated 5 out of 5 stars

This app is easy and friendly to use if…

This app is easy and friendly to use if you are new to online coaching/training. It's continually revolving and getting better and better. I was able to easily get it all set up and rolling pretty quickly after I got my business started and EIN. The customer service provided by Feras is top knotch. Love working with the team that created this app. They listen to what you need and get back to you in a timely manner.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Great customer support

Shear from the support team answered very quickly after I messaged the support and was really friendly while trying to help me with the issue at hand. I am very happy with the support I received.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

SIGNED UP for Kahunas, my initial REVIEW

I have recently signed up for Kahunas subscription to create my fitness app, and I'm loving it so far! Their personnel has been very professional and helpful, and the onboarding process went smoothly. I see every possible option a fitness coach and client would need in their app, super excited to start the journey. Also, Shear deserves special recognition for her invaluable assistance in configuring the iOS application. The process went smoothly because of her prompt responses and proactive attitude. She constantly went above and beyond to help me, and every problem I encountered was handled effectively. Kahunas is unquestionably worth taking into consideration if you're searching for a dependable platform for developing fitness apps with excellent support!

30 January 2025
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of receiving support…

I had the pleasure of receiving support from Pam at Kahuna, and she was absolutely fantastic. She patiently helped me resolve a few issues I was having on the platform and explained everything so clearly. Tech isn't my strong suit, but Pam made it all so manageable. Highly recommend Kahuna—the support team is fantastic.
Thank you Pam x

29 January 2025
Unprompted review
Rated 5 out of 5 stars

The whole thing is great

The whole thing is great! Very functional, constantly improving and updating, always listening to customers - the team are also fantastic! Lateefat and Shear are always quick with responses and help sort any queries out. couldn't recommend enough!

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Shear has made the process of launching my app smooth and easy! I am so excited to get things rolling with Kahunas and all they have to offer. Highly recommend!

26 January 2025
Unprompted review
Rated 5 out of 5 stars

Feras has been amazing at communicating…

Feras has been amazing at communicating and getting the wearables feature implemented, for my clients.

It didn't go without delays and hiccups due to update times and maintenance going on to make the feature available but he communicated everything, offering so much help to get this updated.

Appreciate the help :-)

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly, caring and helpful!

Very friendly, and helpful staff. Had a really good experience with Shear, she was very patient with me and answered every question with clear and precise information. Thank you :-)

21 January 2025
Unprompted review
Rated 5 out of 5 stars

World-Class App & Service

Not only is this app the best app on the market truly, but their customer service is out of this world. So many apps out there will just rebrand their app for you, but Kahunas goes through an entire process of building out an app for you on the app store as part of their membership package.
They get back to you quickly, host meetings with regular users to gain feedback, give out a calendar with updates for the future.. I can't recommend them enough. There are no outages that aren't immediately followed up with tons of communication.

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Highly knowledgable and informative

Rebecca was so helpful and knowledgeable, she answered all of my questions and more! Rebecca also gave me fantastic advice and tips on how to use the platform efficiently plus how to tailor it to my work. Rebecca is clearly an expert who is using Kahunus herself as a coach rather than just someone trained in how to follow a flow chart of FACs. I’m so impressed with her service, she is bubbly and friendly as well as highly informed. I can go back to Rebecca with absolute confidence if I need further help as I go along my Kahunas coaching journey. Five stars! Thank you Rebecca x

16 January 2025
Unprompted review

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