Customer service is best and good to have you around for any JBC stuff & parts great that you ship with DHL and UPS and prices are reasonable im happy with you being here always to answer all questio... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We as a company use Koisertech for multiple items, ESD, Tape & soldering stations. We have always had full suport & very quick service from the company, we find that Jon is always helpful & is alw... See more
Company replied
I went to Kaisertech, after a YouTuber said he had experienced excellent service from them."SDG Electronics". Their website is very easily navigated and I found the item I required with no issue. Chec... See more
Company replied
I needed some JBC tips for a new soldering iron. I didn't want to buy the Chinese copies so I hunted around and found Kaisertech. Although I had not heard of them before, the website (& prices)... See more
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Company details
- #28 of 32 best companies in Electrical equipment supplier
- #25 of 31 best companies in Ecommerce solution provider
About Kaisertech
Written by the company
Established in 1998, Kaisertech Ltd is situated in Eastleigh, Hampshire. Through hard work and dedication we have grown to be a well recognised supplier of electronic production equipment and tools to companies such as BAE, Sony, Nokia, Honeywell & IBM.
Soldering Equipment
Static Control
Industrial Furniture
Vision Systems
Kaisertech
Written by the company
- UK's Most Trusted Supplier of Electronic Production Equipment
- Kaisertech's staff are highly trained to offer helpful, impartial advice on all products. Our service doesn't end with your purchase. We provide excellent after-sales and a great choice of expert services to help you, from delivery to installation. Many of our specialist services come at no extra cost; some are chargeable, but all are delivered to the highest possible standards.
FREE SHIPPING
Free next day delivery with orders over £50 online
When items are available for despatch from stock and suitable for delivery by parcel carrier, next working day is standard. Heavy, high volume and palletised products will normally be delivered within 2-4 working days from dispatch.
Contact info
Unit 12, M3 Trade Park, Manor Way, SO50 9YA, Hampshire, United Kingdom
- +44 (0)23 8065 0065
- sales@kaisertech.co.uk
- kaisertech.co.uk
4.2
Great
709 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Kaisertech
Hi James,
Thank you for your review. It is always great to hear that people are pleased with our products and service.
Please get in touch if we can help you further in the future.
Kind regards,
Team KT
Reply from Kaisertech
Hi Richard,
Thank you very much for your review. It is great to hear that you are happy with your equipment and the service we provide.
Please get in touch if we can assist you further in the future.
Kind regards,
Team KT
A five-star service from Kaisertech
A five-star service from Kaisertech! Stock of all you need for your soldering tasks and next day delivery.
29 July 2024
Reply from Kaisertech
Dear Dmitry,
We're so happy to hear that you're content with our services and our range of products! :)
If you need any further assistance in the future, please do not hesitate to contact us and we'll be more than happy to help!
Kind regards,
Team KT
Sieve solid work boots.
Expertly boxed,delivery good and even got a photo of where my parcel was left in my safe place.
26 June 2024
Reply from Kaisertech
Dear Shaun,
We're thrilled to hear that you're happy with your Sievi shoes! :)
If you need any further assistance in the future, please do not hesitate to contact us and we'll be more than happy to help!
Kind regards,
Team KT
Excellent service as always
Excellent service as always. Ordered several times from Kaisertech and can never fault them. Customer service is spot on too! Highly recommend.
27 June 2024
Reply from Kaisertech
Dear Robert,
Thank you so much for your continuous support and kind words - we're thrilled to hear that you're happy with our services and products :)
If you need any further assistance in the future, please do not hesitate to contact us and we'll be more than happy to help!
Kind regards,
Team KT
Reply from Kaisertech
Dear Mark,
Thank you so much for your kind review - we're thrilled to hear that you're happy with our services and your order :)
If you need any further assistance in the future, please do not hesitate to contact us and we'll be more than happy to help!
Kind regards,
Team KT
Very disappointed
Very disappointed. UPS should’ve left box with neighbors if we are not at home during day. I’m not sitting at my house and waiting for deliveries. I’ve paid to Kaisertech for package to be delivered not that I have to go to collection point to get it. Last time I’ve ordered from Kaisertech.
3 July 2024
Reply from Kaisertech
Dear Lubos,
We apologise for any inconvenience caused during this matter! Please contact your area manager in order to resolve this issue.
Kind regards,
Team KT
Reply from Kaisertech
Dear Mattias,
Thank you so much for your review - we're thrilled to hear that you're happy with our services and products :)
If you need any further assistance in the future, please do not hesitate to contact us and we'll be more than happy to help!
Kind regards,
Team KT
Excellent service and only best quality…
Excellent service and only best quality items stocked.
28 June 2024
Reply from Kaisertech
Dear George,
Thank you so much for your kind review - we're thrilled to hear that you're happy with our services and products available :)
If you need any further assistance in the future, please do not hesitate to contact us and we'll be more than happy to help!
Kind regards,
Team KT
Fast delivery
18 June 2024
Reply from Kaisertech
Dear Martyn,
Thank you so much for leaving us a review - we're thrilled to hear that you're happy with our services :)
If you need any further assistance in the future, please do not hesitate to contact us and we'll be more than happy to help!
Kind regards,
Team KT
Fast service
The item I wanted was in stock and actually came the next day, which was not expected.
5 June 2024
Reply from Kaisertech
Dear James,
Thank you so much for leaving us a review - we're thrilled to hear that you're happy with our services :) We hope you have a great experience with your rework station!
If you need any further assistance in the future regarding nozzles or anything else, please do not hesitate to contact us and we'll be more than happy to help!
Kind regards,
Team KT
The price was good andprocess as…
The price was good and process as expected, but the product stated it was in stock and delivery with in 10 to 14 days. Then when I get my email confirmation it says 3 to 4weeks ????
So I'm hoping that's just bad generic reply email, but I am worried as I might not be around for a delivery in that time. I probably would have waited a few weeks to place my order, knowing I'd be around then.
Just unclear. Which also makes me wish I payed a little more money but know I would get my boots in 3-4 days.
*Correction*
10 to 14 Working days, didn't realise.
I am really looking forward to my boots because the free ones im given at work are killing me.
28 May 2024
Reply from Kaisertech
Dear Emmet,
Thank you for leaving us a review!
All Sievi shoes, as standard, will arrive within 10-14 working days - which is delivery between 2-3 weeks. This is stated across all Sievi shoes on our website.
Apologies for the confusion on this! Please don't hesitate to reach out to us and we will be more than happy to assist you.
Kind regards,
Team KT
Reply from Kaisertech
Dear Stuart,
Thank you so much for leaving us a review - great to hear that you're happy with our services :)
If you need any further assistance, please do not hesitate to contact us and we'll be more than happy to help!
Kind regards,
Team KT
Reply from Kaisertech
Dear Igor,
Thank you so much for leaving us two great reviews! We're so happy to hear that you're satisfied with our services and products.
If you need any further assistance, please do not hesitate to contact us and we'll be more than happy to help :)
Kind regards,
Team KT
Excellent company
Company's website nicely laid out, clear and easy to use. They stock the huge variety of soldering tools required.
I ordered several items on day one and they promptly arrived on day two.
Excellent service, will use for future requirements.
21 April 2024
Reply from Kaisertech
Dear Mark,
Thank you so much for your compliments on our website - we're happy to hear you're happy with our services :)
If you need any further assistance in the future, please do not hesitate to contact us and we'll be more than happy to help!
Kind regards,
Team KT
Excellent equipment and support, and fast delivery!
I've ordered several times from here, and I've always had a positive experience. This time around I was purchasing a JBC CDS 'Compact' Soldering Station, and I got advice from Jon at Kaisertech beforehand, and got a personal e-mail letting me know when it was dispatched, and a follow-up, which was great, since it can be a big investment, and I was glad of the support and reassurance. The product arrived on-time next day! and it's perfect. Thanks for an excellent experience, and great equipment.
24 April 2024
Unprompted review
Reply from Kaisertech
Dear Sky,
Thank you so much for leaving us a great review and for your continued support - we're so glad to hear you're happy with our services and products!
If you need any further assistance in the future, please do not hesitate to contact us and we'll be more than happy to help :)
Kind regards,
Team KT
The website should let the customer…
The website should let the customer know if the product they are buying is ex stock or there is a lead time before the money is taken.
18 April 2024
Reply from Kaisertech
Dear Darren,
Thank you for bringing this top our attention!
We regret to hear your frustration on your experience with us. We sincerely apologise for our level of communication on this supply issue!
If you need any further assistance on this, please do not hesitate to contact us and we'll be more than happy to help.
Kind regards,
Team KT
Great experience
Great experience. Helpful staff and good range of products. Delivered promptly, will definitely use again.
15 April 2024
Reply from Kaisertech
Dear Dave,
Thank you for leaving us a review - we're so glad to hear you're happy with our services and products!
If you need any further assistance in the future, please do not hesitate to contact us and we'll be more than happy to help :)
Kind regards,
Team KT
Unhappy
Despite the website stating delivery within 2 to 4 working days, delivery is in fact 4 to 6 weeks, due to a supply issue.
Sadly there was no communication from Kaisertech informing us of this. I found out when I received the OA.
2 April 2024
Reply from Kaisertech
Dear Suzianne,
Thank you for your review!
We regret to hear your frustration on your experience with us. We sincerely apologise for our level of communication on this supply issue!
If you need any further assistance on this, please do not hesitate to contact us and we'll be more than happy to help.
Kind regards,
Team KT
Reply from Kaisertech
Dear Eden,
Thank you for leaving us a review - we're so glad to hear you're happy with our services!
If you need any further assistance in the future, please do not hesitate to contact us and we'll be more than happy to help.
Kind regards,
Team KT
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