Kaizen Medical Reviews 

897
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally welcoming and friendly staff who provide thorough explanations, ensuring that everyone feels entirely at ease throughout their visits and medical treatments. People consistently praise the outstanding quality of the services provided, noting that all procedures are performed efficiently with great care and professional attention to detail. Visitors greatly appreciate the calm environment and reassuring approach, which guarantees a smooth, comfortable, and deeply satisfying journey from the initial consultation right through to the final results. Reviewers often mention how remarkably knowledgeable the team is, always offering honest and thoughtful advice tailored precisely to each person's specific individual needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as exceptionally welcoming,... See more

Service

Customers had positive experiences with service, consistently praising the professional, friendly, and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the amazing skincare... See more

User experience

People report positive experiences with user experience, highlighting professional and welcoming... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting warm welcomes,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my Botox top-up with Emma yesterday and had five areas done. As always, she was so professional and caring throughout. What I really appreciate about Emma is that she gives you exactly what you... See more

Rated 5 out of 5 stars

The loveliest girls ever, genuinely the most welcoming, calming and safe environment. The best advice from real professionals who really know their stuff and truly care about what’s best for you as an... See more

Rated 5 out of 5 stars

I can’t rate this clinic highly enough. I’ve been coming here for regular Botox for almost 3 years and wouldn’t go anywhere else. Everyone is so warm and friendly (which isn’t always the case... See more

Rated 5 out of 5 stars

Went for a consultation today reference laser hair removal. All staff were extremely welcoming and friendly. Aspects of treatment was thoroughly explained and time was given for me to decide whether I... See more


Company details

  1. Medical centre
  2. Dermatologist

Written by the company

CQC registered clinic specialising in clinical and cosmetic dermatology treatments. Our services include laser hair removal, skin rejuvenation and aesthetic procedures, in addition to acute and chronic dermatology services. Sculptra “Centre of Excellence” - we are proudly within the UK’s recommended Top 5 Sculptra clinics. Providing personalised care in a safe and professional environment under the care of a skilled medical team. Our expert team ensures high-quality treatments tailored to your individual needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

897 reviews

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5.0

All reviews

(897)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A lovely warm welcome as soon as I…

A lovely warm welcome as soon as I entered the clinic for my first ever skin consultation followed by a Hydra facial with Charlotte who was so lovely and professional despite feeling nervous she made me feel at ease.
I will definitely be a returning costumer and would highly recommend Kaizen medical clinic to anyone looking to have any treatments done x

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Good experience! Would highly recommend!

Quick efficient team. From telephone manner, receptionist, doctor & nurse. Welcoming & comfortable surroundings. I was a little anxious but was reassured by everyone as informed all the way through procedure. Thank you.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Ive been coming to Kaizen for years

Ive been coming to Kaizen for years, various different treatments. Each time has been great and all the staff are very friendly and professional.
I recently had a consultation with Emma, and as always she explained everything to me, gave me various options and made me feel comfortable and at ease.xx

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent treatment and friendly staff.

This was my second visit to Kaizen Medical. Today I needed a couple of procedures from Dr Ashton, who put me completely at ease, explaining everything he would be doing. The whole process was just as quick and painless as I'd hoped, along with the final outcome I wanted. I can't praise this place enough - everyone is super-friendly, and they all put you completely at ease.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

A positive experience

I visit Kaizen for masetter Botox. Emma is knowledgable, compassionate and I barely feel the injections. There is no rush and the clinic is really lovely

24 November 2025
Unprompted review
Rated 5 out of 5 stars

I visited Kaizen for the first time…

I visited Kaizen for the first time after a recommendation from a close friend and I'm really happy to have discovered the clinic. The team are professional and friendly, with clear expertise and also take time to speak with you and consult about what you need. Looking forward to visiting again soon and a big thank you to Emma.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Communication both before and after appointment has been excellent. Staff knowledgeable and friendly. I saw Dr Ashton who clearly explained what he was going to do and gave plenty of time to answer questions. His professionism and his standard of work was outstanding.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend Kaizen and Dr. Richard Ashton

I highly recommend Kaizen and Dr Richard Ashton and can't praise them enough. I wanted a specialist dermatologist to examine a mole that to my untrained eye didn't look healthy. I was impressed by Dr Aston's expertise and experience and his patient care, from initial consultation, to performing the removal of the mole through to explaining the subsequent pathology lab report in layman's terms to me, which confirmed the necessity in having it removed. Two weeks later I returned to have the stitches taken out, and again Dr Ashton did a great job.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Listen and learn,

I had. Stopped applying the cream as I felt it was
finished but Dr Ashton explained I must continue for 2 more weeks. His next patient had the same condition so Dr Ashton gave me a live viva on the correct treatment.

4 November 2025
Unprompted review
Rated 4 out of 5 stars

Great

Great, knowledgable staff who tailor the treatments based on the individual needs. Would definitely recommend!

17 September 2025
Unprompted review
Rated 5 out of 5 stars

High recommended

I have started a course of Tixel and polynucleotides with Emma who clearly explained the process and aftercare requirements. Emma is always very welcoming and professional, I am looking forward to seeing the final results from the treatment.

I would not hesitate to recommend Kaizen, I have been a patient for a while now, the team are very friendly and I have continued to see great improvements to my skin.

26 September 2025
Unprompted review

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