Kaizen Medical Reviews 

897
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally welcoming and friendly staff who provide thorough explanations, ensuring that everyone feels entirely at ease throughout their visits and medical treatments. People consistently praise the outstanding quality of the services provided, noting that all procedures are performed efficiently with great care and professional attention to detail. Visitors greatly appreciate the calm environment and reassuring approach, which guarantees a smooth, comfortable, and deeply satisfying journey from the initial consultation right through to the final results. Reviewers often mention how remarkably knowledgeable the team is, always offering honest and thoughtful advice tailored precisely to each person's specific individual needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as exceptionally welcoming,... See more

Service

Customers had positive experiences with service, consistently praising the professional, friendly, and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the amazing skincare... See more

User experience

People report positive experiences with user experience, highlighting professional and welcoming... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting warm welcomes,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my Botox top-up with Emma yesterday and had five areas done. As always, she was so professional and caring throughout. What I really appreciate about Emma is that she gives you exactly what you... See more

Rated 5 out of 5 stars

The loveliest girls ever, genuinely the most welcoming, calming and safe environment. The best advice from real professionals who really know their stuff and truly care about what’s best for you as an... See more

Rated 5 out of 5 stars

I can’t rate this clinic highly enough. I’ve been coming here for regular Botox for almost 3 years and wouldn’t go anywhere else. Everyone is so warm and friendly (which isn’t always the case... See more

Rated 5 out of 5 stars

Went for a consultation today reference laser hair removal. All staff were extremely welcoming and friendly. Aspects of treatment was thoroughly explained and time was given for me to decide whether I... See more


Company details

  1. Medical centre
  2. Dermatologist

Written by the company

CQC registered clinic specialising in clinical and cosmetic dermatology treatments. Our services include laser hair removal, skin rejuvenation and aesthetic procedures, in addition to acute and chronic dermatology services. Sculptra “Centre of Excellence” - we are proudly within the UK’s recommended Top 5 Sculptra clinics. Providing personalised care in a safe and professional environment under the care of a skilled medical team. Our expert team ensures high-quality treatments tailored to your individual needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

897 reviews

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5.0

All reviews

(897)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Professional Treatment

What can I say, I was seen straight away by Dr Ashton, then diagnosed and treated with complete professionalism and care throughout, and it took no time at all to remove an annoying "blob" on my lip that was a major nuisance and also a slight concern.

A really nice environment with friendly staff.

I would definitely recommend Kaizen to anyone.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended clinic!

Had a lovely visit yesterday for a Hydrafacial and some regular 'tweakments'. Danika always makes me feel so welcome and relaxed, no matter what treatments I'm having! I had a first visit with Dr Victoria for antiwrinkle treatment, who was highly knowledgeable and friendly. I also love the refurb- it has a very calming feel about the whole clinic!

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Dr Victoria

Dr Victoria was amazing. She made me feel very relaxed and at ease and provided reassurance when I was feeling anxious.
Staff are very friendly and welcoming.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

thank you for being helpful

haven’t started my treatment yet but the clinic was beautiful and everyone was friendly. i was recommended just what i needed and i can’t wait for the results. thank you.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Very well treated

My second visit to Kaizen for removal of another lesion by Dr Ashton. Again a good experience all round from reception to surgery. Made to feel at ease by nurse Karen and good feedback from Dr Ashton.
Very pleased with outcome and fingers crossed for no further problems.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Just had a mole removed from doctor…

Just had a mole removed from doctor Richard Ashton. And he has been very good with me. And talked me through everything and his colleague was very helpful and the receptionist were really nice and very friendly. I would definitely recommend that you get the best treatment at kaizen as the staff know what they are doing. So a big thank you for your service as a happy customer.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Always on your team!

I've been going to Kaizen and I've had a range of treatments. I've never been confident in my own skin in my life. I went in and discussed where I wasn't feeling great about, and they gave me all the advice and support I could ask for. - They have changed my life, and I cannot thank them enough.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Nervous

I was very apprehensive about having botox but nurse Emma explained the process and discussed all my concerns.
Nurse Emma was very professional and put me at ease.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Very Happy Patient

I attended the clinic on Tuesday 25th March. I had some moles and cysts removed from my face. Dr Richard Ashton was very gentle and courteous, he explained everything in detail and made sure I was at ease with the procedure. I had over 14 removed, he even did the really little lumps. I don’t know why I waited so long to have this done. They are still healing but I’m so happy! Thank you this has already given me more confidence in my appearance.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Laser Hair Removal

Danika has completed my treatment and both she and the hair removal have been brilliant.
I wish I had done it years ago - such a gamechanger!! No more stubbly legs or shaving, and the softest, smoothest skin imaginable. I love it!

26 February 2025
Unprompted review
Rated 5 out of 5 stars

My visit to the Kaizen clinic Warsash.

I visited the Kaizen clinic at Warsash today for removal of a large milia cyst near my eye with Dr Richard Ashton, whom I knew from his work at RNH Haslar as a Consultant Dermatologist. Everything was very professional at reception and the staff very pleasant. I was greeted by Dr Ashton and taken into a consulting room where it was explained fully what I had and how it could be easily removed. Although it was a bit uncomfortable, it was well worth having it removed. Thank you all at the clinic.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Sculptra - be patient but wait for the wow

I am in my mid 50s and I have been having Botox with Nurse Emma for a few years with a very occasional small amount of strategically placed filler in the cheek area. About 12 months ago she mentioned sculptra- specifically in relation to my hollowing temples, which is a key sign of aging. To be honest I wrote it off initially, mostly from a cost perspective and also because she was clear it wasn’t an immediate difference but a slow build to improvement. She didn’t mention again after I said I thought not, but I started to do more research and worked out that, given it lasted about 2 years, I could budget my usual annual treatments in a different way and potentially invest. I am totally converted and a bit of an advocate.

I have had three vials over a number of months around my temples and jaw. There’s protocol to follow and the results are not fully materialised (they will get better over the coming months) but what has started to happen is amazing. My skin quality and luminosity has dramatically improved, I have noticed a fullness developing in the areas treated and a softening of profile/increase in volume. It’s remarkable.

Emma is brilliant and very skilled, she’s not at all pushy and the results have always been natural but if you are wondering about Sculptra it is 100% worth it. You need patience, there’s not the immediate gratification of say filler but over a short time the results are just better and longer lasting!!

14 February 2025
Unprompted review
Rated 5 out of 5 stars

This morning I visited Kaizen Clinic…

This morning I visited Kaizen Clinic for an appointment with Dr Richard Ashton. I was feeling very apprehensive about a lesion on my chin. The girls in Reception were kind and welcoming .
Dr Ashton recognised the problem instantly and carried out the necessary surgery with the assistance of his wonderful nurse Karen.
I am so very relieved and very grateful for the skill and professionalism , and above all reassurance from them both .
My heartfelt thanks to everyone there .

19 March 2025
Unprompted review
Rated 5 out of 5 stars

My visit today to have my back mole…

My visit today to have my back mole removed, ended up with Richard removing 9, I was a little worried about attending this appointment, but as soon as I entered the building and the consultation room I was immediately put at ease, I would thoroughly recommend anyone to attend , it was a first class service .
Thankyou to all the staff from today x

18 March 2025
Unprompted review

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