Kaizen Medical Reviews 

897
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally welcoming and friendly staff who provide thorough explanations, ensuring that everyone feels entirely at ease throughout their visits and medical treatments. People consistently praise the outstanding quality of the services provided, noting that all procedures are performed efficiently with great care and professional attention to detail. Visitors greatly appreciate the calm environment and reassuring approach, which guarantees a smooth, comfortable, and deeply satisfying journey from the initial consultation right through to the final results. Reviewers often mention how remarkably knowledgeable the team is, always offering honest and thoughtful advice tailored precisely to each person's specific individual needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as exceptionally welcoming,... See more

Service

Customers had positive experiences with service, consistently praising the professional, friendly, and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the amazing skincare... See more

User experience

People report positive experiences with user experience, highlighting professional and welcoming... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting warm welcomes,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my Botox top-up with Emma yesterday and had five areas done. As always, she was so professional and caring throughout. What I really appreciate about Emma is that she gives you exactly what you... See more

Rated 5 out of 5 stars

The loveliest girls ever, genuinely the most welcoming, calming and safe environment. The best advice from real professionals who really know their stuff and truly care about what’s best for you as an... See more

Rated 5 out of 5 stars

I can’t rate this clinic highly enough. I’ve been coming here for regular Botox for almost 3 years and wouldn’t go anywhere else. Everyone is so warm and friendly (which isn’t always the case... See more

Rated 5 out of 5 stars

Went for a consultation today reference laser hair removal. All staff were extremely welcoming and friendly. Aspects of treatment was thoroughly explained and time was given for me to decide whether I... See more


Company details

  1. Medical centre
  2. Dermatologist

Written by the company

CQC registered clinic specialising in clinical and cosmetic dermatology treatments. Our services include laser hair removal, skin rejuvenation and aesthetic procedures, in addition to acute and chronic dermatology services. Sculptra “Centre of Excellence” - we are proudly within the UK’s recommended Top 5 Sculptra clinics. Providing personalised care in a safe and professional environment under the care of a skilled medical team. Our expert team ensures high-quality treatments tailored to your individual needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

897 reviews

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5.0

All reviews

(897)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First of many trips to Kaizen today

First of many trips to Kaizen today! The girls on reception were wonderfully welcoming, and my Deluxe Hydrafacial was the best facial I've ever had! Danika is so thorough and professional. I can't wait to go back and become a regular.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

This clinic is great!

My last visit to Kaizen today (maybe!!) and I am going to miss the professional approach of the team, their friendliness and understanding of your needs.
The clinic is clean and clinical but also comfortable with very tasteful decor.
Charlotte has been amazing, so a big thank you to her.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful

Had the best hyrda facial today with Danika who was so professional and really understood the product, she explained the process of the procedure and I left glowing.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

5 stars as always!

I have come back to Kaizen for Laser Tattoo Removal. As ever, the staff at Kaizen are so polite and friendly, always able to assist with further questions. Furthermore, they always take the time to explore everything, and I felt very looked after by them. Thank you again to Charlotte and Danika!

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Zaki

I would like to say, thank you so much to Danika, Lucy, and all team, I am sorry I forgot the names for the other girls.
They are a lovely, all of them, amazing, fantastic job, good communication, I can't find the word to describe them, basically number 1 !!

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Visited Kaizen Medical 5 times so far…

Visited Kaizen Medical 5 times so far and saw both Charlotte and Danica for IPL facial treatment to help my rosacea and redness. All treatments have really helped, my skin is visibly less red and looks much better. The girls are all lovely and put you at ease. I would not hesitate to recommend Kaizen Medical to others.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Botox with Dr Victoria Wright

I had my first ever botox with Dr Victoria Wright and I'm loving the results. I was worried before the treatment as botox has some bad press but Dr Victoria answered all my questions and dealt with any concerns.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Medical reassurance and treatment.

It was a pleasure to see Dr. Aston and Karen again, we were looked after in a very inclusively and friendly. My treatment and results were comprehensively explained.
I left feeling totally reassured.
Thank you both regards Heather.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

This is the first time I have ever…

This is the first time I have ever submitted a review for anything but I have been massively impressed by the professianlism friendliness and compassion shown to me by the Doctor, nurses and reception staff.
I have been well informed and received first class treatment.
Thanks to all concerned.
Keith Hiron.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

So helpful and informative

I had a consultation as was keen to purchase some of the products. Some I had used before and others not. They provided such a warm friendly experience. Were so helpful. After the consultation I realised I was not using the right products which were contributing to some of my problems. Which ones would be good and which to steer clear of. 💯 recommend

13 February 2025
Unprompted review
Rated 5 out of 5 stars

As always Emma, Chloe and Charlotte awesome

As always Emma, Chloe and Charlotte were amazing, friendly and kind.

The transformation to my skin has helped me so much in building my confidence. As a sun lover you do not appreciate until you mature what damage you are doing.

Thank you so much girls for always making me feel welcome, I value and love our chats.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

100% Recommendation

I am very happy to have found Dr Richard Ashton who treated me for Basal Cell Carcinoma. He made me feel at ease was very knowledgable and explained the procedure clearly. Dr Ashton and is nurse Karen were superb during the procedure and aftercare. I wouldn’t hesitate to recommend to anyone. Everyone at Kaizen were very friendly and helpful.

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Hydrofacial

I visited Kaizen for a Hydrofacial with Danika and i will definitely be returning!
She talked me through the whole process clearly and was so lovely through my whole first experience.

28 October 2024
Unprompted review

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