I wish I'd found KalaHealth long before now. Exceptional quality, purity, and attention to detail in the product range. The processes KalaHealth apply, ensure they bring quality & purity together, con... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered vitamins and supplements from Kalahealth. The checkout process was clear and easy, and the delivery was fast. It was also nice to receive an extra item as a gift. The orders were for a larg... See more
Company replied
som years ago I needed to find a bulk supplier of MSM flakes who uses ingredients from reputable sources. I have a number of dogs who lead very active lives in Search and Rescue and general retrievi... See more
Company replied
My order arrived quickly. I am currently following the instructions for use. I like that you are helping me and paying attention to me. Very fair! I think it will take a few weeks for the body to be r... See more
Company replied
Company details
About Kala Health
Written by the company
Passie voor Gezondheid
De kwaliteit van Kala Health
Kala Health is een internationaal bedrijf met vestigingen in Nederland en de Verenigde Staten. Wij zijn sinds 1997 gespecialiseerd in de ontwikkeling van hoogwaardige voedingssupplementen die aan de volgende eisen voldoen:
1. De ingrediënten zijn van de allerhoogste kwaliteit;
2. De werkzaamheid van de ingrediënten is wetenschappelijk bewezen
3. Onze prijs/kwaliteit verhouding is ongeëvenaard.
Wij maken deze doelstelling waar, door gebruik te maken van de expertise van vooraanstaande, internationale wetenschappers. De grondstoffen kopen wij zelf in, rechtstreeks bij beste leveranciers wereldwijd, die werken volgens de hoogste kwaliteitsnormen. Onze producten bestaan puur uit zuivere ingrediënten.
Contact info
De scheysloot 40, 2201 GN, Noordwijk, Netherlands
- Tel: (+31) (0)70 345-0290
- info@kalahealth.nl
- kalahealth.nl
4.8
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Kala Health
Dear Carla,
Thank you for your review. We truly appreciate the positive feedback! We're glad to hear that the shipping experience lived up to your expectations. This is also a testament to the excellent service provided by our shipping partner, GLS!
Kind regards,
Jesse
Team Kala Health
Quick shipping Good magnesium top notch
26 January 2024
Reply from Kala Health
Dear V.A.,
Thank you so much for your support and for sharing your positive experience with us. We are pleased to hear that you are satisfied with our Magnesium powder.
Should you ever need any assistance or have any questions, please do not hesitate to reach out to us. You can contact us at (+31) (0)70 345-0290 or email me directly at j.quaink@kala.nl.
We truly value your loyalty and look forward to serving you again in the future.
Kind regards,
Jesse
Team Kala Health
Staying healthy
I’m a returning customer and I just want to let you know I’m still happy with these products 😀
31 January 2024
Reply from Kala Health
Hi Antonio,
Thank you for taking the time to share your experience with our products. As a returning customer, your feedback holds significant value to us. It's wonderful to hear that you are happy with our products, and we greatly appreciate your loyalty.
We strongly advocate for consumers to carefully examine the active ingredients of any product they use, regardless of the brand. If necessary, don't hesitate to request certificates of analysis to ensure the quality of the raw materials used. This attention to detail is crucial in guaranteeing the effectiveness of the products in achieving their intended purpose.
Your ongoing trust and support mean a lot to us here. If there's anything we can assist you with or if you have any suggestions for how we can improve our service, please feel free to contact me at j.quaink@kala.nl. We're always here to help.
Warm regards,
Jesse
Kala Health Team
I have not received a shipment…
I have not received a shipment notification, nor have I received my product that I ordered. Lots of spam emails from you folks though, that bit seems to work just fine.
Oh I did receive the bill though.
Wasting my time having to chase after the status of my order now.
2 February 2024
Reply from Kala Health
Dear Mrs. Taylor,
Thank you for leaving this review, even though it's a frustrating situation for all of us. First and foremost, our sincere apologies for this.
We received your order last Friday and immediately handed it over to our courier, GLS. Today, upon receiving your review, we contacted GLS to check the order status. It seems that the courier did not process your order correctly, and a package trace is underway. Eventually, this package will be returned to Kala Health.
In the meantime, we have re-issued a new package with your order to our courier today to ensure you receive your order as soon as possible! I will personally email you the tracking number so you can follow the status of your order.
Regarding your feedback about the emails we send, we have adjusted the timing of our review invitation to 10 days later, allowing customers to form a good impression of our service and experience the initial introduction to our product effectiveness. However, we will continue to invite our customers to leave a review.
We hope this update provides you with some clarification, and that you are satisfied with our follow-up, despite the unfortunate situation. Once again, our sincere apologies on behalf of the Kala Health team.
Kind regards,
Jesse
Team Kala Health
Update 12-02-2024:
Mrs. Taylor has given us permission through email to revise this review after resolving her issue to her satisfaction because she can't do it herself. Our customer has received the extra product along with the original order. She is currently trying out the product to see if she likes it, and then she can use both products.
Great products and speedy delivery
18 January 2024
Reply from Kala Health
Hi Pierre,
Thanks for leaving a review! Your recommendation means a lot. Glad we were able to help.
Please reach out to us with any questions you might have. We are happy to further inform you on any question you might have.
Kind regards,
Jesse
Team Kala Health
Reply from Kala Health
Hello Hugo,
Thank you very much for your positive review! We greatly appreciate it when our customers take the time to share their experiences. We are happy to hear that the delivery went smoothly and that you're supplementing your daily diet with our products.
We wish you continued health, and we hope that our products continue to support you in that journey.
Best regards,
Jesse
Team Kala Health
Reply from Kala Health
Hello Christian,
Thank you for leaving us such a nice review!
As an online shop, we have limited face-to-face interactions with our customers, so we strive to fulfill the promises we can control to the best of our ability, which are: personalized service and advice, and superior dietary supplements at a fair price.
We're more than happy to share our knowledge and experience to provide the best possible guidance to our visitors. Whether it's questions about our products, their effectiveness for specific conditions, their health benefits, or their usage, we're here to assist you in making the right choice.
We wish you good health and hope that our products support you in achieving it. We would love to welcome you back as a customer in the future. Feel free to reach out to us anytime.
Best regards,
Jesse
Team Kala Health
The correct products were shipped quickly
Everything okay. Except I got the wrong products, this can happen. Kala quickly send me the right products and collected the wrong products.
3 January 2024
Reply from Kala Health
Dear Peter,
Thank you for leaving a review and, of course, for being a loyal customer with us!
Once again, our apologies for accidentally sending the wrong product. Fortunately, we were able to swiftly resolve this by retrieving the incorrect order and dispatching the right one to you. We appreciate your flexibility in handling the situation.
We hope to welcome you again as our customer in the future, allowing us the opportunity to serve you to the best of our abilities!
Best regards,
Jesse
Team Kala Health
The price and the quality and help of the organisation
The price and the quality, even so the help of the organisation if things are maybe going wrong.
24 November 2023
Reply from Kala Health
Dear ms Reigwein,
Thank you for your review!
Kind regards,
Jari
Team Kala Health
Fast delivery and expedient service.
18 December 2023
Reply from Kala Health
Dear mr Lindqvist,
Thank you for your review!
Kind regards,
Jari
Team Kala Health
The delivery was very fast
The delivery was very fast and the packet safely wraped.
So far I haven't used it yet because I was away, but with all the good reviews and the reputation of the lab, I am sure it will be perfect !
13 November 2023
Unprompted review
Reply from Kala Health
Dear Marylène,
Thank you for sharing your feedback with us! We are delighted to learn that you were satisfied with our service. When it comes to product quality, we make no compromises. This entails a meticulous process of sourcing and selecting the finest ingredients.
Before production, each batch undergoes rigorous testing in a highly qualified and independent laboratory to ensure its quality. To promote transparency, we willingly provide our customers with all test results and certificates upon request.
Wishing you a healthy and wonderful 2024. We hope our products can contribute to your goals this year!
Kind regards,
Jesse
Team Kala Health
Simply fine!
No magic needed(!); it was quite simply an easy task to place the order and a relatively short wait for the overseas order to arrive at the door!
5 October 2023
Reply from Kala Health
Dear mr Glassman,
Thank you for your review!
Kind regards,
Jari
Team Kala Health
Easy and clear site
Easy and clear site, speedy delivery and products conform to descriptions.
10 November 2023
Reply from Kala Health
Dear Anthony,
Thank you for your review!
Kind regards,
Jari
Team Kala Health
No tracking option and which is even…
No tracking option and which is even worse one item was missing in the package
7 November 2023
Reply from Kala Health
Dear Gabor,
We sincerely apologize for the inconvenience caused by the missing item in your order. I understand how frustrating this must be, and we want to assure you that we are taking immediate action to rectify the situation.
I believe one of my colleagues has already been in touch with you regarding this matter. To make up for the inconvenience, we have dispatched the missing item along with a complimentary gift to you. We hope this gesture can help make amends for any frustration or inconvenience you may have experienced.
If you have any further concerns or if there is anything else we can do to assist you, please don't hesitate to let us know. We value your satisfaction and are committed to resolving this issue promptly.
Once again, we apologize for any inconvenience this may have caused, and we appreciate your understanding in this matter.
Kind regards,
Jurre
Team Kala Health
Recommended
Very fast dispatch and delivery. Trustworthy seller. Happy with my purchase.
23 October 2023
Reply from Kala Health
Dear mr/ms MG,
Thank you for your review!
Kind regards,
Jari
Team Kala Health
Reply from Kala Health
Dear ms Heinemeyer,
Thank you for your review!
Kind regards,
Jari
Team Kala Health
We receved also a present.
14 September 2023
Reply from Kala Health
Dear mr F,
Thank you for your review, we hope you enjoy our present!
Kind regards,
Jari
Team Kala Helath
Vegan Vitamin E Blend here!
As a second-time customer, I am thrilled to have found in Kala Health a great source for vegan natural, full-spectrum Vitamin E supplements! And a bonus for me to see that the company hails from the Netherlands — one of my favorite places on Earth!
13 October 2023
Unprompted review
Reply from Kala Health
Dear Mr/ms,
Thank you rfor your review.
We are happy to hear that you satisfied with out Vitamine E supplement product line.
Kind regards,
Jari
Team Kala Health
High quality products
High quality products. The people who worke there are always super nice and helpfull.
29 September 2023
Reply from Kala Health
Dear mr Wieck,
Thank you for your review, you are always very kind as a customer!
Kind regards,
Jari
Team Kala Health
What you see is what you get
Dit bedrijf levert zoals zij op hun website zeggen. What you see is what you get.
12 October 2023
Unprompted review
Reply from Kala Health
Beste,
Hartelijk dank voor je review!
Met vriendelijke groet,
Jari
Team Kala Helath
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.