Kaliqo Reviews 215

This company used a Delivery service that I had never heard of or seen before. Only half of my order was delivered. I have been fighting with them since Oct of 2025, to get the rest of my order. I am just getting I think a automatic email sent back to me and its not real people all computer generated. I would suggest like others to NOT deal with this company as I believe its a SCAM also.

I never received the order I purchased. They just took the money and ran. They no longer have a website or support number to contact them. Total criminals.

1 Star to good for this shower of rouges. Short story 2 x lamps purchased (£50) worth. Design was not what I ordered. Then they both failed. Had a lot of communication they then agreed to replace them with new ones if I paid £20 transport. I agreed to this to see how far they would go. Lots more emailing I think Ai generated. I see the website is now closed so guess they have made their money and will be looking for the next scam.
For those of you that have failed lamps I would recommend somebody take them apart and you will find the wires to the battery haven't been soldered on securely. I have repaired them and I now have 2 x blobs of plastic that glow but look nothing like the adverts.
Paul has been caught!

I can’t comment on customer service as the only other review at the time of this writing has done because I’ve had no problem with the three I purchased in October. They have been on our patio since then - automatically charging during the day and dancing their “flames” during the night. They look and work great.

SCAM--stay away from. All AI generated responses.

This is the worst company to deal with. I order these the first week of December and still haven't received them and it's 1/19. They show no signs that they even shipped which the company says they have. Do NOT order from this company. I'm returning mine as soon as I get it I don't care how long my credit takes I want my money back.

Ordered 4 lanterns on 10/30/2025. One stopped working in December. I contacted the company asking for a replacement and they asked for a video which I sent and was told my request had been forwarded to the "relevant department" for processing. Emailed them again yesterday because I now have another lantern that doesn't work and they responded that because the 30-day warranty had expired they won't replace the lanterns. Worse company ever.

Do not order!!! Absolute bait and switch with sub par plastic product. NOTHING EVEN CLOSE TO THE PICTURES.
I returned my order 10/24/25 and am STILL WAITING FOR A REFUND AS OF 1/11/26.

The contact info is only an email that consistently says "they've escalated my refund to the appropriate department " but no refund! So disappointing.

Kaliqo needs to be SHUT DOWN for fraud.
Total SCAM. I am going to contact the Better Business Bureau and seek assistance.

The entire experience was - and still is - an absolute disaster. I placed an order in October for a set of four lanterns with a 2-5 day shipping estimate. It's now January and I have received exactly one lantern, which not surprisingly is MUCH smaller than advertised and the package damaged. They continue to ask for my next installment payment through their vendor Affirm. I have repeatedly refused to continue to pay for a product I never received, to both Kaliqo and Afffirm. I also reported both to the Better Business Bureau for fraud. This is a total scam, not sure how either company is in business.

I was a little disappointed when I saw they were smaller and plastic, but after using them for two months, I absolutely love them. Solar Recharge and last all night, have had lots of compliments!! The plastic is actually great if they blow over, don’t break. Bought 8 more as Christmas gifts, and we live in high end homes. They love them! Hate to see these poor reviews.

Even after advertising to purchase outdoor solar lanterns directly from Kaliqo to PREVENT cheap, cloudy, inferior product - what I received was cheap, cloudy, small, inferior product. Processing a return has been a nightmare. They insist I must pay for return shipping and must ship to China. The refund policy on their website states THEY pay return shipping and the return address is a CA address. Bait and switch Chinese company. DO NOT PURCHASE FROM THIS COMPANY!!!!!!!!!

Disgusting. Dishonest. Excuses. Said they were returned to them when I kept following up then they were on their way. Two months later still nothing and said they’d investigate and then said “appears they’ve been returned”. Keep promising to re send and have not. Someone should investigate and close down this company it’s been 5 months and nothing but excuses

Same as everyone else. Gross misrepresentation of the actual product. Ordered 4 thinking I was getting beautiful, large, glass lanterns. Got 4 tiny, plastic, dumb lanterns. Surprisingly, 3 are still working.

I ordered these on November 21st received them December 21st they were nothing like the pictures at all. Frosted glass about the size of a regular light bulb. And I've been trying to return them ever since the 21st now I'm told I need to send them to a address in China and pay for the shipping and the customs charges. This is an absolute total scam stay away from this company and these lanterns they are not lanterns they are lights in a frosted globe.

I ordered directly from the website, not a third party. I would rate the solar lanterns with a negative rating if the system allowed. Their counter statements for terrible reviews are complete fabrications. They are small, made with plastic lenses and the flame is not realistic. Do not order these based on the pictures nor the website descriptions.

We have been waiting for over two months and the solar lanterns still haven't arrived. They will not give us our money back and just seem to be stalling. We are now putting in a number of complaints to different government agencies.

Las lámparas son una estafa a pared de que miden 5cm …. Ni se os ocurra comprar lámparas de simulación fuego Kaliqo

Waste of money. Not at all like the pictures/videos depict. Much smaller than pictures indicate. All plastic. The “glass” is cloudy, not transparent and the “flame” doesn’t look like a real flame. In addition, shipping is very slow; takes almost a month to receive.

This company is a scam! I ordered what I thought were beautiful large outdoor lanterns with glass based on their advertising and pictures, and instead I received cheap plastic small lanterns that fit in the palm of my hand. I let them know and told them they were falsely advertising and I got some BS excuse about why the pictures look different than what I got. The process of trying to get a refund is atrocious. It is over 3 months and still no refund even though I returned the items promptly and per their instructions. I get the same BS excuse email when I contact them that says my refund is inn process and thank you for my patience. By the way, they make you pay for return shipping and there is no return label that they provide. NEVER buy anything from this company!

1 star rating is too high of a rating, but you have to give a rating before I could move on to this section. I ordered a lamp during a BOGO promotion. The order was never received until I disputed the charge on my credit then and only then was the ordered received, however only one lamp was received. And they charged my card again without my authorization. I’m not usually this stupid of a buyer, weeks after the purchase I realized they never provided an actual receipt for the purchase. You can’t track the package with the link they provide. The item isn’t at all what they advertise. It’s a complete scam. The item is still sitting in the package not even worth taking it out. It’s like a little children’s lamp for $120.00. Their IG page has nothing posted on it. DO NOT BUY FROM THIS SELLER!! You will be disappointed. I never write reviews but I had to for this one. Worst shopping experience ever.